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based on 84448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Communication is on par! Punctual and reliable! I highly recommend Zerorez for your carpet cleaning needs!
We were very pleased at how hard our technicians worked and how fast. I love that the carpet is not stiff when it dries.
You could have shared the additional fees upfront, rather after completion of the job. It seemed deceptive. Also, receiving a call back from The manager would have been beneficial.
Awesome products! Experienced and knowledgeable professionals.
Very courteous technicians.
Customer service and the technician were excellent. Very professional. And my carpets were clean and fresh after the work was completed.
The tech was amazing!
We truly appreciated the fact that the service rep showed up on time and did a great job.
The team from Zerorez was very knowledgeable and helpful, and most importantly, they did great work.
I like the fact that after a few hours we can walk on the carpets. Ricardo was great with getting the carpets looking very nice, even the wine spots!! The one spot that was left, I don't think it was his fault, but Edwin came and cleaned up the smear nicely. He felt it could have been a food with a dye in it that discolored the carpet. All is well, and I'd be happy to refer others to Zerorez for your services.
Entire carpet in Last name removed cleaned. Most looked very good, but some areas under furniture in formal dining room for the entire life of the carpet still was discolored.
Great service!
Professional associates not updating, direct to the job and completely quickly
chaarles eplained the woork an did an excllent job
Evan was quite personable and did a great job
No chemicals used.
Courteous service all around.
Cleaning well done.
Timely.
Technician talked to me about my issues and helped!
Very professional and find great job!
They do an excellent job and are very friendly.
Carlos did a great job. My room was left very clean.
Great customer service!! Overall good job!
On-time; friendly; explained process; provided cost estimate prior to starting; worked efficiently; excellent cleaning and sealing of tile flooring and shower walls. Pricing was very reasonable. I would definitely recommend.
Professional. Zero Rex did an exceptional job cleaning our carpet—especially the high traffic areas.
My carpets are really clean and soft. They haven’t looked this good for a long time.
Fast and efficient. A#1 Air uses them for residential services and Zerorez has always took care of the customers in timely manner.
It’s such an amazing cleaning experience! I’ve been so happy with the results every time that this is the only company I would want to use for carpet cleaning.
Came on time and took care of clogged sink. Very professional.
I want to highly commend Javier , who cleaned my carpets. He explained what he would be doing, was very kind and pleasant.He did an excellent job with spots in my bedroom and cleaned up the hall so well that I could not even tell he had been back there.! After I asked his opinion he recommended the Scotch guard treatment for my room.
My only complaint was your offer of the rooms for $99, and the bill was for around $161,00, before I added the Scotch guard! I understand the environmental fees, now, but when you email a price of $99, you should add "plus invironmenal and fuel charges, and tax".
Technicians are always super friendly and helpful. They don't force service upgrades and will guide in the best direction for customer to decide what makes sense. No harsh chemicals are used/film left on anything. Great experience again!!

We've been using Zerorez for several years, and they have always done a great job! The techs are all very courteous and professional. They are always on time and very efficient.