- Phone: (214) 372-5326
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based on 83411 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Promised 2 tickets for the game no tickets I feel like I was over charged as well
On time
Technician polite, reponsive
Job done well and as expected
Friendly service, great communication, a heads up you're on the way.
Love how well everything cleaned up especially my outdoor seat cushions and spots on rugs…with no soapy residue! . Amazing! Loved loved the service technician Charles. Send him every time!! The best. So knowledgeable and friendly and hard working!! Excellent service and treatment.
We are very pleased with the cleaning service. The two people who came to do the job were courteous and respectful. As older people, we appreciated their business acumen and demeanor.
Steam clean without soaps freshens and cleans so much better than other services. Technicians are very polite, professional and work very hard. Customer service is timely and communicate well. Prices and specials are great.
Stain Removal worked great!
Tech was very knowledgeable! Carpets, Stairs and Tile look great!
They did a great job…on time and the technician was very professional.
I’m very happy with this company.
My technician was just awesome. Very informative, professional and so nice.
Only problem, the coffee stains did not come out. And that is disappointing.
On time, great service.
They work around your schedule and arrive on time. They clean my carpets and inform me if I need any additional treatments due to our senior dog. Very professional and considerate.
The technician was very kind, and helpful!
Oh my God - Jeremy did an AWESOME job!!!!!
Job was complete in less time than I expected. They arrived early, the tech was very knowledgeable. Very happy with their service and will by using them again in the future
Very professional and easy pricing.
Friendly and professional
What ever you use to clean with is very awesome. My carpets look like new again and my carpet is 22 years old. You are very professional and do a wonderful jib. Again thank you for cleaning my carpets.
Pleasant young man arrived on time. He worked quickly & explained all process, my carpets
look great.
Non toxic smell.
Small stains gone!
Prompt and friendly service.
Jeremy Campbell was thorough and explained everything. Very professional.
Excellent results and Tech was very knowledgeable and efficient. (Jeremey Campbell)
Great customer service, professionalism, and most of all… Our carpets look new every single time we use your service! The technician Tristan is great
Everything was great!
Bobby did an outstanding job! He provided exceptional service. We are very pleased with our carpets.
The offer online and discussed during scheduling was not offered when the technician arrived.
I feel like the expectations from the base price should be discussed during ghe phone consultation as well as the online advertisement.
I have used Zerorez for years and have NEVER been dissatisfied or disappointed. They are always on time, their work is always well done, and their employees are exceptionally polite and professional.
Good service & representatives were professional & thorough.
Our technician was very professional & friendly. It showed that he loves his job. It’s too soon to see how the carpets will hold up after they were cleaned. If we see that stains don’t return & carpets remains pristine, we will be sure to call back for repeat services.
The only hassle was getting the appointment scheduled. The phone rang non stop & I couldn’t get a hold of a human. When I got online - chose the chat option. It took three days to set up the service as the employee would take more than 24 hours to respond to questions.
The tech was professional, answered questions and asked questions about the carpet and the wear. He was on time, and respectful of our home. He did it quickly and effeciently. This was our first time using Zerorez, and it won't be the last!
Your service tech is very professional
We had a red couch and loveseat cleaned.
Scheduling was easy and quick.
Dexter C. was on time, polite and efficient.
Worked very hard and diligently. Great employee.
We have had Zerorez do our floors previously. They are well worth the money.