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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There’s too many charges on top of the price figure given. The most important carpet I had didn’t really change.
Rafael’s dedication to doing a good job.
When u advertise a price, include taxes.
U quoted $118.00 for me, and somehow (I didn't add anything) it was $137.00.
Scheduled job was not completed, had to re-schedule for additional cleaning.
Clean - no chemicals- procedure in cleaning upholstery. Professional and friendly and thorough technicians.
My service provider was very informative and thorough. He went over and above to provide great cleaning service for my carpet
Showed up on time! We have used other companies in the past no one compares to Zerorez!!
Technician was very professional!
Previously had carpet cleaned several times RecentLy vents cleaned and service was efficient & professional.
Everything turned out just fine.
On time and very professional.
Dexter was amazing. He did a great job. He’s very professional and personable.
Spencer was very knowledgable about our wool carpeting & did a thorough job & is such a nice person!
On time polite and thorough!
Technician was great! Arrived early, explained services and costs. He made our 20 year old carpet look almost new!
The entry floor doesn’t look any better than originally. Disappointing for the price paid.
Michael our Technician was great, very friendly and responsive. He did a great job, we asked him to go over the visible spots on the rug and he did. Two spots were not able to come out, but it was not for trying, he went over them numerous times.
Good Customer Services
Amazing job and great service
The service was fast and scheduling was very easy .
I’ve used Zerorez ever since I bought my home 4 yrs ago… I like to have my carpets professionally cleaned at least once a year since we have kids and pets. They are always on time, friendly, knowledgeable, and leave my carpet looking brand new! :)
Knowledgeable and respectful technician, great customer service
Fast service. Friendly technicians that work with you to find the best solution to your situation. The pricing is mostly good. We've seen a good improvement to our carpet since using Zerorez. We had some areas with heavier pet stains, and after a few rounds, we are much happier with the impacted areas. Recommended!
Prompt service. Good communication. Quick appt. Professional technician.
Your service was great especially with young kids. Our technician was awesome and took his time to throughly complete the job. He was extremely knowledgeable about the process and we will be referring to him to anyone needing carpet cleaning. Thanks again!
Great service and great work load. Can not ask for a better job. If anyone needs their carpet cleaned and you don't use zerorez, that is money wasted.
I am absolutely delighted with your people and your service! Zerorez has been my "go to" service for carpet cleaning. However, this week was the first time your airduct cleaning service came to my home. I found your technician, Joseph, to be an absolute professional. In addition to being extremely intelligent, he was patient---and kind.He explained, defined, and described the process unti I had no more questions. He stayed focused on the process and on ensuring the job was thorough and complete. Two days later I can tell the difference! This experience has confirmed that this is a service I will maintain for as long as I am in this house ---or any other. Thank you for your process and ----your people. I am comfortable in offering a wholehearted ---"OUTSTANDING!"
everything
I like the pet treatment and the customer service.
The product and the claning service dry very quickly!!
Thought the dryer vent cleaning price was excessive
Technician was very friendly and helpful, also very professional. The cleanliness of home after leaving as well as the products used were extremely appreciated.