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based on 84908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tile cleaning turned out to be expensive. Need to check your prices
The service technician did a great job.
He needs to be recommended.
Professional and courteous staff, throrough cleaning in a timely manner.
Our technician was so friendly and went above and beyond to explain the products and carpet treatments. The carpets look great, and it feels so wonderful knowing that they have been cleanest so well. Definitely have already recommended to family and friends!
The tech was real friendly and explained things completely.
Technician was awesome. Very professional and proficient.
Responsive, timely, professional
The carpet protection was a total failure. No beading up. Spill soaked right in.
Our guy was fantastic and our tile, grout, and carpet look amazing! He was polite, friendly, and knowledgeable!!
Great service provider. Always great communication and helpful.
Smells fresh
Great customer service, great technician, great products.
Good service and very happy with the way the carpet looks. Friend service guys.
The technician was very friendly and efficient but did not like that my carpet was so wet when finished and still is not completely dry. Was also surprised that when signing the receipt it asks if you want to leave a tip. No other company I’ve used has asked that
Very professional service and the quality of work was great!
You keep me posted on arrival time. The gal that made the appointment was super nice. Buck cleaned my carpets and he was very nice, respectful, and great.
Jacob, Solomon did a very good job and it’s nice and clean
Hidden fees for one. After carpet cleaning was complete did not show improvement.
Gentleman was very nice and professional. He was on time and my carpets are clean.
The efficiency and timely matter in which it was completed and the thoroughness of the job as a whole
Technician called ahead. He was on time. Even a little early. All stains were removed, and carpets looked great and smelled fresh when job was complete.
on time arrival and excellent service
Luis, the young man who came to clean my carpets, was friendly, professional and very knowledgeable about the products. He explained everything to me in terms I could understand. I will definitely recommend Zerorez to friends and family. I am very pleased with the look of my carpets.
They cleaned my rug very good
The staff memeber that cleaned my rug was very nice and friendly
Your technician spent only 30 minutes to clean the carpeting, then tracked grass down the hallway after going back to his truck to get the rake. Lastly, he dumped some sort of carpet waste in the grass along the parkway. So much for charging me $19.00 to properly dispose of it, right? I had needed to find a new service for my rentals, as my wonderful guy just retired from the business. Now I shall keep on looking. Sorry, but I cannot recommend this company to anyone! It was very expensive for the small amount of effort.
Luis arrived early, was very informative and did a very nice job. We are very pleased with clean carpets that smell good and dried fast.
Clarence was amazing and my carpet looked great!
Great job looks like new carpet and tile now
The technician was good at his job. He gave me the explanations I needed. And went he left the carpets were clean.
Plus he was very courteous.
Our technician - Buddy -- was on time, very professional, and efficient. The carpet looks great!