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based on 85384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The reservice was performed with the highest standards and, as a result, my wife and I are very satisfied with the clean results of our tile.
Awesome technician. Hope we get him next time!!!
Carpet and tile cleaning.
I had an appointment at from 1-3 p.m. April 11. Got a call that the tech was delayed to 3 or 3:30. Another call tech was delayed till 5-5:30. Another call canceling the service because "truck was broken down." Had to reschedule and tech was supposed to arrive by 8:15. Showed up at 9 and I had to leave so had a neighbor stay.
I have always had good service from Zerorez so this was very surprising.
Always on time. But the best part is they always, always clean my carpets to perfection! And the technicians are a joy to work with. Highly recommend!
Great tech, very friendly, professional a d knowledgeable on products and services!
Would be great to have specials for pet treatments or advanced cleaning options.
Fast and efficient service by a friendly and knowledgeable technician. Highly recommended for your carpet cleaning needs!
Guy was rude to my wife and tried marking up the cost
Alberto was great - will request him next time too.
We really love this company. They do amazing work. We will refer them to our friends and family..
Time Quality and Price
Thank you for working with me as a repeat costumer.
After the initial service, Zerorez took ownership and came back to redo floors without any additional charges
The service was good but they were hours late.
Cesar was very good at removing stains and I would use him again.
Carpets came out better than they were but not really “clean” like I was expecting. I’ve used other “conventional” cleaning services in the past with better results. I guess I was expecting more from zerorez, and was a little underwhelmed with the end result.
Technician was very efficient and thorough
Very thorough make sure everything was done to my satisfaction and of course they called before they came and they were on time
Good pricing. Tech was polite and knowledgeable.
Professional, prompt, excellent results and above and beyond customer service. Thank you!
Rapheal was my technician. If every business had an employee like this, our economy would be thriving and he exudes professionalism, knowledge and overall satisfaction for the client. Although my dryer was connected prior to leaving, and oversight, a technician came by the next day and rapidly hooked it up. Overall a great experience.
ZeroRez did an outstanding job as usual
The service person was very professional; offered advice on the upkeep of carpet.
Quick and efficient. Sure to use the company again.
We paid extra for the pet treatments. 48 hours after the treatment my house smells like dog pee. It didn’t smell before the treatment. I’m hopeful this is part of the drying process and that it’ll dissipate soon.
No harsh chemicals!
Ceaser was amazing. Ya’lls service has always been amazing and this time was the same. Thank you for having not just got processes but amazing people
Friendly and efficient. Our technician, Shane, was very professional and hard working.
Great professional, friendly and good technician. The job with some areas look great. Technician did a great job!
Best value and service in Carpet cleaning care.
Always professional!! We contacted Zerorez on a very short notice as our exit inspection for our rental property required that we have the carpets steam cleaned and we had a two day window to get this done. The agent was SO understanding and worked to make this happen for us!! THANK YOU!!!