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based on 84908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The amount of attention and detail to being excellent in their services was top-notch. They followed up after the treatment to double-check it was all to our satisfaction two days post services! Super kind, hard-working, and extremely communicative and professional!
I like the way my carpets look after they are cleaned.
Pricing is not transparent. I used service for upholstery and it did not seem to do a good job
the cleaning was ok carpet is old the person who came was very polite and helpful
Alberto did an excellent job on carpet and upholstery
The guys did an amazing job and were so friendly!
The technician arrived on time, explained the process of providing an accurate price and was so friendly and professional! Our sectional looks and smells brand new! We will certainly call you again when the need arises.
They did a great job getting rid of such huge stains on my headboard. Loved that everything they use is chemical free and it was so affordable. I would recommend Zerorez to everyone, 200%! They had great customer service. Look no further!
Excellent and professional service.
No residual chemical smell or feel. Carpets and furniture dry quickly. We feel it’s safe for us and our pets. And our service technician Alberto was efficient and super friendly!
The carpet cleaning and duct cleaning were very thorough and good. The technicians were very competent and knowledgeable. Our house feels and smells so fresh. The dusty smell is gone. Thank you, ZeroRez!
The tech was very informative and a hard worker.
Technician was on time, knowledgeable and polite.
My carpets alway come out clean and pristine. You do an awesome job, you're always on time, and you aim to please.
Your technician that serviced our office at 2250 FM 51, Suite 900 Decatur Texas 76234 was awesome. Very nice job in cleaning all areas of our office.
Our carpet is very clean now! The technician was very polite and he did a fantastic job cleaning our carpets. This is my third time to use Zerorez and we have been happy with the results every time.
Clean air! The guy that did are duct work was so nice!
Our technician was awesome! He did a great job on our carpet and 2 accent chairs. He made sure to go over all options and cost. He was able to remove the stains on the carpet and they look and smell like new. We’ve used Zerorez for about 3 years now and will continue to only use your services. We look forward to having you guys out again soon to clean the air ducts. I’m hoping we can get him back to our house again. He was very friendly and personable. We’ve continued to have great service through Zerorez & thankful to have come across your services.
Carpet cleaning tile cleaning
Knowledgeable technicians
Zerorez did an amazing job cleaning my carpet! Our technician removed stains I thought would never come out. Everything looks great and I am a happy customer.
Great job. He was very friendly and worked hard. The gentleman also gave me good advice at how to keep my grout cleaner.
Efficient service and carpets look great....fresh.
Did a great job.
We were left with a stain at the bottom of our staircase where the tech sat his hose down. It saturated the carpet with the dirty water. It wasn’t noticed until the tech left. We put a bunch of towels on it over night and stepped on it to soak the water up. Our white towel soaked up brown water. When we sent pictures and reached out to the company to ask them to come clean that one spot, we were told there wasn’t proof it was the fault of the company or tech. That the cleaning “pulled out an old stain”. Nearly $400 for my carpet to look just like it did before (because apparently all the stains were too hard to get out) and a new stain that I’m going to try to get out on my own with my home carpet steamer and some Resolve. Waste of time and money. Only reason I didn’t give a zero was because we’ve used your company before and had no issues. Not sure what happened this time.
Great job and service.
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Great customer service
The technician was very good. Rodrigo was very thorough and efficient. He cleaned up after himself. Showed me pics of the before and after dryer vent cleaning.
Service, friendly personnel, great job in cleaning the carpets. Been a customer for years.
Technician got all of the stains out of my carpet. It looks amazing. I am very happy with the results. Would highly recommend.