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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My schedule was 2-5 next time I need a firm time for my carpet cleaning we started at 5pm. otherwise excellent work.
Quick and friendly service. Tyree was knowledgable regarding the product and answered all of our questions.
You only sent one technician who did not move any of the furniture (as you said you would in your preservice email) and clean behind or underneath. Finally, I gave me my sliders and showed him how to move the furniture. Then, he did not have enough foam blocks to put under the legs of the furniture so it would not stain the carpet. Rickey was an OK guy, he just needed help and supplies.
Good service, but the urine treatment is too expensive.
Very kmowledgable staff
VERY expensive with all the add-ons.
Our technician, Joe Martin, was extremely courteous and efficient and did an excellent job making our carpets look brand new.
the carpet looked like new when he finished
Your service makes my carpet just like new every time!
Efficient,helpful and thorough help. Very pleased with the results.
Your technician grumbled the whole time. Did not want to put furniture back. Did not put the little blocks under the furniture until we asked him to. Threw my son's headphones across the room. We were also not informed ahead of time regarding a fuel surcharge. We were very disappointed. We have never had an experience like this from any other carpet cleaning company that we have used. We will go back to Stanley Steamer, they have been cleaning our carpets for years and their technicians are courteous and professional.
no chemicals
there was no odor in the cleaning solution. Our technician, Rick, was wonderful and very knowledgeable.
Carpet cleaning and pet stain treatment and
vent cleaning and air cleaner machine.
The technician was very professional and explained the process and the products. He took a great deal of care to address all stains and difficult dirt spots. My carpets have never looked better. I also have also had you all to take my area rug to clean. I can't wait to get it back, I feel I will be just as pleased with the results of the cleaning process on it too!
I appreciate that you took my dissatisfaction seriously and sent another technician out to do the job correctly. He did a great job cleaning my carpet the way I expected it be done the first time.
No chemicals
None chemical cleaning. All people we have worked with so far have been great ambassadors for your business and makes me want to refer people!
Carpets look like new when the technician is finished. Prompt and professional service. I have referred many friends, family members and clients already.
I like that there are no soapy chemicals and that any stains that were in the carpet don't come back. And all of the pet smells are gone!
Awesome service from Tyree, over and above. I love that the carpet feels clean, and without soap residue. I recommend ya'll every chance I get!
Brad did a great job on cleaning our carpet.
We were very please with the service and the job that was done. Tyre was very courteous and did what we asked him to.
Zerorez was great the carpet was clean, all stains removed and all done without the use of harsh chemicals! Rick our service tech was great as well explaining everything and taking time to address our concerns.
Thanks
First name removed
The job was well done and the technician was very nice and professional.
Very organized, professional presented, and delivered very effective results.
My carpet took an unusually long time to dry. I didn't expect over 24 hrs.
seems to have gotten out most of the stains :) and I was very doubtful.
I like the puntuality and professionalism of the techs.

You don't use chemicals and the people are fantastic, especially Paul Lara!!