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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, carpet looks great. However, I have not been able to redeem my $100 gift certificate from the jewelry company. How do I do that?
My carpet smelled fresh and felt great!!!
The quality of the cleaning was everything that they said on the radio. I was using one of those other companies on a regular basis, not any more!
The carpet always looks great. The stairs didn't turn out as good as it normally does but the technicians are always very nice. Thanks.
Spots on the carpet in traffic areas re-appeared within days of the initial cleaning. However, I was very pleased with the response when I called to ask the technician to return. The repeat service was only yesterday so it isn't yet clear whether or not those spots will again re-appear. So far so goo.
I didn't see any improvement in my carpets. There were a couple stains i didn't expect to get out but i would think general dirt and a coke stain would come out. I also got the pet enzyme treatment in two rooms. Still smell the same. I am having to enzyme treat and steam myself anyway.
Not satisfied at all. After hearing about the 'wonderful' job i would get from the jodi dean show for over a year. I'm disappointed i even tried.
Green isvgood.
they just do a great job.
Excellent service, attention to detail, and the best of all, a clean carpet!
You guys did a GREAT job and the person that came out to do the work was VERY professional.
I've already recommended you to several of my friends..
Thank you...
no chemicals and the steam kills germs
no chemicals
Some of the stains in the carpet are coming back - the ones that the technicians specifically said would be gone because they were caused by soap/cleaner residue.
the carpet looks almost brand new...it is berber and have had for over 10 yrs...I couldn't believe how good it looks...we had dalworth out once and could hardly tell a difference....Joe our technician was very professional and personable...will definitely use you again!
From a very happy customer!
absolutely AMAZED at Zerorez getting out spots I thought for sure would require replacing the carpet. Also TYRELL is an outstanding employee and young man.
Professionalism of the staff and the very outstanding service provided.
The service was great!
I love the products because they are chemical free and did a great job getting all the pet stains out.
Technician is prompt, completes the job everytime I have them come out! I have used several of the services --carpet cleaning, tile and grout cleaning and cleaning area rugs! Great job every time!
The traffic areas didnt come out as clean as they did before. Also the carpet seemed wetter this time around after being cleaned. Other than that it was fine.
Environmentally safe.
Very clean smelling. Extremely courteous and professional technician. Carpet looks good.
It's "green".
Ya are a GREAT Company and I will not use any other Carpet Cleaning Company ever . Keep up the GREAT WORK>
Service was excellant. Joe Martin was prompt, fast and effient.
Very timely. Courtesy reminder call and E-mail before the service. Technicians are polite and considerate, always explaining things clearly.
jamal was very courteous and did a wonderful job on my carpets. he is also very knowledgeable about his job.
The rugs were super clean and the tech Brad was great.
The way the carpets look after they are cleaned.
very little water left on the carpets.
the tech was very professional, he listen to my needs/wants.
Great service, the technician was very helpful, friendly and patient with all our questions. He did a great job and should be rewarded.
Your initial cleaning (which did include two pet treatments) did not remove the pet odors. I was given a verbal quote, on the day I had my carpet cleaned, for a "full" pet treatment, in the event the cleaning did not remove the pet odors. I was also told the cost of the two pet treatments would be deducted from the total price of the full pet treatment. Since I was not satisfied with the results, I called Zerorez back for a full pet treatment (based on the verbal quote I was given). When the technicians showed up, they gave me a written quote that was three times the verbal quote. Needless to say, I did not go with Zerorez. If I have to pay three times the amount I was quoted, I will give that money to a more reputable company. I absolutely will NOT use, or recommend Zerorez!