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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
simply do a great job!
I like that your carpet cleaning solution is environmentally safe and that it doesn't leave an residue behind.
Zerorez is a quality company from the first phone call to the finished task. The technician was courteous, on time, thorough, and explained all extra charges before asking if I wanted to add those extra services. The carpets he cleaned were 12 years old with some stains and they look very good now.
The product gets the job done with no mess and no harsh chemicals. The service was excellent; the service tech was very thorough and explained everything. I received next day service and the technician arrived on time and was done in less than 1 hour. I would definately recommend zerorez above any other cleaning service that I have used in the past.
It got the pet smell and stains out and brought out the original color of my 18-year old rose-colored carpet! I was ecstatic and will only use Zerorez from now on!!!
The technician was punctual and very professional.
Friendly and informative staff.
Tyree was early, worked efficiently and was very professional. I was happy with two of the three of the rooms that I had cleaned. I did notice that in one room, where I had only one small couch, when I moved the couch this past weekend, there were some pretty dark stains or soil under it. It was the most challenging room and Tyree did a good job on it but I was disappointed with the results under the couch.
Brad moved things we told him he didn't have to, moved them back, was quick, professional and very nice and best of all, the carpet looks great - it was 7 years old, had only been cleaned one other time (horrible experience NOT zerorez), we have pets and it was builders grade carpet - it looks better than new.
We had our tile & grout cleaned and sealed by Zerorez.They did an outstanding job.It looks like brand knew.They are very knowledgable and explained what to expect.They were very courteous.We are very satisfied and highly recommend them.Excellent service.
Carpets were cleaned, however, I was under the impression that the carpet would be much dryer after the cleaning was finished. I think I misunderstood the advertising on the radio. The floors were just as wet, if not more wet, than when Dalworth last cleaned my floors. However, they were clean, so I was pleased with that. Therefore, based on the cleanliness, I would recommend you to friends.
We have used your group many times. The last service was the longest any of them had stayed and the poorest. I have already requested it to be redone which us scheduled to happen tomorrow, wednesday.
Effective, efficient cleaning, and polite knowledgeable employees!
Wonderful customer service and my carpets dried soft. I love how clean the house feels! Thanks!!
We found our estimate to be too high to pursue. Carpet cleaning seemed somewhat reasonable, but carpet stretching and tile cleaning was enormously beyond our expectations for the estimated amount of work.
My carpet cleaned far better than ever before and the service tech was extremely hard working and friendly. Great job!!
Effective; our house smells clean & most of our spots were eliminated.
Zerorez really works and in a good, odor-free, chemical-free manner. The technicians are knowledgeable, efficient and friendly.
you advertise how good the product is yet you can not get out some dog pee without a very exspensive pre treatment you should tell us what you cant clean before we book the appointment your quote was 245.00 turned into 900.00 than 500.00 and we had another company come and do a great job for 295.00
My carpets look great and Joe our Tech did a very good job. I appreciated his attention to detail. Thanks again for the fantastic service and for making my carpets look like new!!
I enjoyed the courteous and pleasant nature of our service technician who explained everything in detail and over delivered.
Cleaning was good but the "pet" service was much higher than I expected
Very polite and very professional. Confirmation via email and telephone, appreciated. Email of final invoice was a nice touch
My carpets always come out clean & looking new, even though the carpet is 14 years old.
Terrell is the bomb diggity! impeccable service and outstanding results!
carpets came out clean, soft and fresh. I didn't think much could resurrect the carpets which I detested so much, I had planned at pulling up. I now enjoy them again.
Wonderful products and great service.
We had some appointment confusion
Children friendly. No harsh chemicals & left over reside feeling on my carpets
Misinformed