Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2011 — Rated 10 out of 10 by M.J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks so much better. We had a lot of stains, some I know were permanent, but the ones that were not came out beautifully. There was no odor and Edgar, our tech, was very polite and did an awesome job!!!

Report a concern   May 10, 2011 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dried much faster than other cleaners.

Report a concern   May 10, 2011 — Rated 9 out of 10 by R.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, on-time service; friendly, competent workers; environmentally friendly.

Report a concern   May 10, 2011 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was great. He was professional and friendly. My carpet looks awesome and I know it is clean deep down. Thanks!

Report a concern   May 10, 2011 — Rated 10 out of 10 by G.A.D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Juan did a wonderful job of cleaning our carpets. They look brand new!!

Definately, will use again!!

Report a concern   May 10, 2011 — Rated 10 out of 10 by E.A.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are without harsh chemicals and clean better than any chemicl cleaning, but most of all we like your OUTSTANDING Customer Service!!

Report a concern   May 10, 2011 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets, grout and area rugs look like new! I am very pleased
and brad was great...

Report a concern   May 10, 2011 — Rated 10 out of 10 by S.W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeorez is a great product. Our carpet looks brand new! The technician was very professional. He answered all of our questions and finished the job done in a timely fashion. Thanks Zerorez!!

Report a concern   May 10, 2011 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a GREAT job. I asked Jamal to go back over a couple of spots, and he did so without hesitation!! The carpet looks and smells great! Thanks

Report a concern   May 10, 2011 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous and did an amazing job! The carpet was better than we could've imagined.

Report a concern   May 10, 2011 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that the carpet was clean, dried quickly and left no smell or crust.

Report a concern   May 10, 2011 — Rated 10 out of 10 by R.A.T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional, personable and knowledgeable and the carpets looked
great with all stains gone and no chemical smell. I will certainly use them again.

Report a concern   May 10, 2011 — Rated 10 out of 10 by H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the method you use for cleaning carpets and the young man who cleaned mine last
Thursday was very courteous and most thorough. Thank you.

Report a concern   May 10, 2011 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extreamly satisfied with the service I received.Paul (your service tech) was prompt,efficient,and very polite!I have already refered yor services to several friends and family member's. Zerorez is the only carpet cleaning company I will use in the future!Sincerly...Name removed.........

Report a concern   May 10, 2011 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green treatment and no smell.

Report a concern   May 10, 2011 — Rated 8 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The quality of your cleaning is unsurpassed. However, it is much more expensive. I would use your service all the time if it were more affordable. As it is, I use it about 1 of every 5 times.

Report a concern   May 9, 2011 — Rated 8 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was good,but we still seem to have pet odor upstairs and may need to have something else done.

Report a concern   May 9, 2011 — Rated 2 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They were late getting here. I was told that the carpet would not be "crunchy" after cleaning and it is. I was talked into buying the pet treatment, and none of the pet stains are gone. I was NOT told that I was purchasing a non guaranteed pet treatment. I also don't understand why the pet treatment costs so much when it is just something they spray on the carpet before cleaning. Seems to me, that it should come included with the cleaning when you are paying $250 for the cleaning.

Report a concern   May 9, 2011 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't use chemicals, the carpet is not soaked and it's a pretty quick process. The technitions that I have delt with have been professional, intellegent and courtious.

Report a concern   May 9, 2011 — Rated 9 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you get the job done

Report a concern   May 9, 2011 — Rated 7 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cleanliness of the carpet is not significant to warrent the higher cost.

Report a concern   May 9, 2011 — Rated 5 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was fine... your "extra" costs like the pet treatment at $90 per room and $5 per step are ridiculous

Report a concern   May 9, 2011 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This method of carpet cleaning seems to work very well. At this point in time, as I keep examining what was cleaned, it appears to be very effective.

Report a concern   May 8, 2011 — Rated 9 out of 10 by J.A.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the clean

Report a concern   May 8, 2011 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who did the cleaning was very polite and efficient. He answered my questions and made sure that I was satisfied.

Report a concern   May 8, 2011 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the carpet is sanitized. Also, spots on the carpet caused by spills and pets were completely cleaned and did not re-appear after a few days.

Report a concern   May 8, 2011 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and did a great job. The carpet looks and feels so clean. Not like when
the others put soap and it causes the carpet to get dirty quicker.
Glad they suggested about cleaning the couch. It didn't look dirty at all, but it was so dusty. So now it is clean like the carpet.

I would highly recommend Zerorez. Thank you.

Report a concern   May 8, 2011 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and knowledgeable. He took the time to explain everything to us. We felt very comfortable having them in our home.

Report a concern   May 8, 2011 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are beautiful! Will use you again!

Report a concern   May 8, 2011 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All stains, even long standing pet, GONE!!!.. We will have them back every 6 months from now on!!!


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