- Phone: (214) 372-5326
- Visit Website
based on 83360 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great green cleaning, drys fast, plus the tile cleaning and protecting agent are both wonderful!
Quality work and excellent prices.
The agent who came was very professional, knowledgeable and pleasant. He took the time to explain the process to me. My carpets look very clean and feel so good under my feet. i had some tough stains that I was concerned would not come out but they sure did and without all those soapy chemicals. This is my first time using Zerorez and I plan to use them again.
It did the job as advertised. It's ashamed to say, but that is not always the case anymore The tech was very good at what he did. He explained about the process and did a great job. I will definitely recommend Zerorez to friends and family.
It doesn't take long to dry, and there is no chemical smell. Also, Marcus was very thorough in the cleaning and did a great job!
No chemicals or residue left in my carpet. Techs are knowledgeable and friendly. Do a great job!
Very pleasant representative that always do excellent work. I have been using your cleaning service for about 3 years. I also have a cat and using the extra cleaning for pets really cleans the carpet and the Rooms and Rugs are revitalized.
i wish you weren't so expensive.
Not particularly excited with the way the ceramic tile looked. Also the stain on the chair came back after he left. Carpet looked nice.
System that you use to clean could be a little better.
Mike, the tech, is very nice and remembers his customers. The service is great and i can always count on my carpet looking like brand new.
No chemicals - carpet always looks clean and fresh.
promptness,courtesy and honesty
The two men who came out were very professional and did a great job. My only complaint was that after they left there was a large amount of grease on the street right in front of my driveway where their truck was parked. There were even several blobs of grease, like axle grease that I had to clean up.
Brad is a clean-cut man; English is his first language; he was polite and efficient and did a really great job. Our carpet looks new.
Preston did an excellent job answering questions and scheduling. He called to tell us the time--as he said he would.
We have already recommended Zerorez and will definitely call you again.
Zerorez removed the old doggie peepee stains from the carpet that would always return after "other" carpet cleanings. I was shocked at how well this product worked!! Best of all no horrible "musty" carpet cleaning solution smell!!! Outstanding carpet cleaning company!!
No chemicals are used
1. The carpet did not come as clean as I expected after hearing advertising on the radio. I don't necessary blame the operator he worked very hard and appeared to do a good job. I think the ADVERTISING is misleading.
2. There is at least one water stain/mark on a seat back. Seeing that I only see one for sure I feel safe in assuming it's not a fabric issue.
3. When they dried, the seat bases and backs are mottled with both clean and discolored (soiled?) streaks.
4. The next day when fully dry and we came into the coach it still smelled like DOG.
The operator was courtious, professional, and worked with me.
You tell me what needs to be done to "Fix It"
Fast, efficient, timely- Technician very polite. Carpet looks great!
Improvement - 30 day guarantee will come back and remove spots that surface
Safe for pets, dries quickly and the cleaning was completed in about an hour.
The quality of the cleaning is excellent. The employees are professional, courteous, efficient, and prompt. The customer service staff is friendly, customer-oriented, and eager to please the customer. I do recommend Zerorez to friends. Huge positive difference in the cleanliness of carpet and floor when done by Zerorez. Would not go back to any other cleaning company.
I have used other places to clean my carpet and by far Zerorez does the best job. My carpet stay looking fresh and clean longer and it takes them less time to complete the job!
It was difficult to reach my service technician and some miscommunication occurred. Hard to find a live person to help on day of service.
While my carpet looks better from the pet stains, they don't smell that much better. I feel like I paid a lot of money, just to get rid of part of the problem.
The fact that it made the 18 month old carpet in a rental property
that we own look like new again was great!!!! Also that it felt good and
the whole house smelled so fresh & clean.
I will definitively use yall again!!!
Name removed
Excellent results with friendly employee.
I liked the way it smelled after carpets were cleaned and that you used your own mix of cleaning/water. The guys were really friendly that came and professional.
Thorough staff, get my carpet cleaner than any company out there.
so far the product has been consistant and the carpets dry fast.
the service is good and professional
Clean, fresh carpet, excellent stain removal and pet odor elimination, courteous, friendly, knowledgeable crew, on-time with courtesy call prior to arrival, and quick drying with no residue!