- Phone: (214) 372-5326
- Visit Website
based on 83360 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The spots I had from Pets unfortunately even with the extra charge did not totally go away.
Quick and well done. Tech was a great guy.
Green cleaning and friendly employees
Great service at a fair price.
My carpet is very clean now. The pet stains are gone. They were on time and got the job done in an hour.
Service was great and carpets look really good!
Zerorez is a superior method of cleaning - my carpets are truly clean and smell fresh. The technician provided information that helped me make decisions and he did a great job.
Not charge $5 for each step. I got a "deal" of 3 rooms for $119 but my steps more than tripled the final cost. Or at least state that it "$5 per step" not "$5 per stair." Seems very misleading. Are steps really that difficult to do?
The quoted price was significantly higher when the tech came to my home; even though I had stated on the phone that my main problem was pet stains.
Cleaning without chemicals
I am disappointed in how the stairs and some of the high traffic areas turned out. They didn't come as clean as I would have liked. Can you re-do those?
Carpet looks great, Brad was wonderful and price was good.
1) Excellent cleaning. 2) Friendly and professional technicians.
love the cleaning concept. technicians very knowledgeable
I have used Dalworth before and was very unhappy with their services. I want you to know my carpet looked brand new. Anthony did a great job, you can tell he cares about pleasing others. I sure hope yall appreciate his dedication and hard work.
Technicians were professional and I like your product and service. Only complaint I have is the addional $60 pet treatment. I was told it was specially developed with over 1000 different enzymes (store brands only have 5 or 6)and it was a superior product. I was never told that it was a non-guaranteed product. Otherwise; I would have not paid the additional$60.
The service technicians show up on time for the appointment, calling beforehand that they are on the way. Technicians are professional, introduce themselves, explain what is to be done and work efficiently. After cleaning my carpets, they provide a walk-through for approval of the work done. Actually, my carpets look brand new with oil-based stains and normal dirt removed! The drying time was speedy.
I would definitely recommend Zerorez over all other carpet cleaners for their excellent service and results. Best value ever!
No chemicals
Your service team was great; I loved the fact that your system uses water.
Professional workers that are respectful to homeowners. Products used cleaned carpet well.
The Zerorez representative was on time, able to diagnose the service needed to clean my carpet, and did a wonderful job while at my home
The person who cleaned our carpet was pleasant and efficient. However, I would have appreciated being notified of the extra charge for travel before I saw it on my receipt.
Name removed
Good value, great job...service guy was knowledgeable and curteous.
The service guy was great and answered all of my questions.
I like how clean my carpet becomes. The stains stay away. The service technicians I have had are very friendly, polite and professional.
Phil did a great job of explaning the process to me and answering my questions!! He was able to get all the stains out of my carpets, except the red snowcone syrup (which had been there for who knows how long because my son hid the stain under a chair!) and my carpets looked new!! Zerorez is awesome!! Other carpet cleaners didnt do this good!! I will definately recommend Zerorez to everyone I know!!! Thank you Phil and Zerorez!!!
They cleaned my twenty five year old carpet that had not been cleaned in three years with just water and got all the stains out
Excellent customer service. Brad explained things well and told me what to expect. Carpets look great now.
How clean the carpets stay after the service.

Excellent customer service. Carpets look great!!