Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83360 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2011 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. Carpets look great!!

Report a concern   July 26, 2011 — Rated 7 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

The spots I had from Pets unfortunately even with the extra charge did not totally go away.

Report a concern   July 26, 2011 — Rated 10 out of 10 by V.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and well done. Tech was a great guy.

Report a concern   July 26, 2011 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaning and friendly employees

Report a concern   July 26, 2011 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service at a fair price.

Report a concern   July 26, 2011 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is very clean now. The pet stains are gone. They were on time and got the job done in an hour.

Report a concern   July 26, 2011 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and carpets look really good!

Report a concern   July 26, 2011 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is a superior method of cleaning - my carpets are truly clean and smell fresh. The technician provided information that helped me make decisions and he did a great job.

Report a concern   July 26, 2011 — Rated 6 out of 10 by D.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not charge $5 for each step. I got a "deal" of 3 rooms for $119 but my steps more than tripled the final cost. Or at least state that it "$5 per step" not "$5 per stair." Seems very misleading. Are steps really that difficult to do?

Report a concern   July 26, 2011 — Rated 6 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The quoted price was significantly higher when the tech came to my home; even though I had stated on the phone that my main problem was pet stains.

Report a concern   July 26, 2011 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without chemicals

Report a concern   July 25, 2011 — Rated 6 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am disappointed in how the stairs and some of the high traffic areas turned out. They didn't come as clean as I would have liked. Can you re-do those?

Report a concern   July 25, 2011 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, Brad was wonderful and price was good.

Report a concern   July 25, 2011 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1) Excellent cleaning. 2) Friendly and professional technicians.

Report a concern   July 25, 2011 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

love the cleaning concept. technicians very knowledgeable

Report a concern   July 25, 2011 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Dalworth before and was very unhappy with their services. I want you to know my carpet looked brand new. Anthony did a great job, you can tell he cares about pleasing others. I sure hope yall appreciate his dedication and hard work.

Report a concern   July 25, 2011 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were professional and I like your product and service. Only complaint I have is the addional $60 pet treatment. I was told it was specially developed with over 1000 different enzymes (store brands only have 5 or 6)and it was a superior product. I was never told that it was a non-guaranteed product. Otherwise; I would have not paid the additional$60.

Report a concern   July 25, 2011 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians show up on time for the appointment, calling beforehand that they are on the way. Technicians are professional, introduce themselves, explain what is to be done and work efficiently. After cleaning my carpets, they provide a walk-through for approval of the work done. Actually, my carpets look brand new with oil-based stains and normal dirt removed! The drying time was speedy.

I would definitely recommend Zerorez over all other carpet cleaners for their excellent service and results. Best value ever!

Report a concern   July 25, 2011 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   July 25, 2011 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service team was great; I loved the fact that your system uses water.

Report a concern   July 25, 2011 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional workers that are respectful to homeowners. Products used cleaned carpet well.

Report a concern   July 25, 2011 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez representative was on time, able to diagnose the service needed to clean my carpet, and did a wonderful job while at my home

Report a concern   July 25, 2011 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleaned our carpet was pleasant and efficient. However, I would have appreciated being notified of the extra charge for travel before I saw it on my receipt.

Name removed

Report a concern   July 24, 2011 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value, great job...service guy was knowledgeable and curteous.

Report a concern   July 24, 2011 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service guy was great and answered all of my questions.

Report a concern   July 24, 2011 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how clean my carpet becomes. The stains stay away. The service technicians I have had are very friendly, polite and professional.

Report a concern   July 24, 2011 — Rated 10 out of 10 by T.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Phil did a great job of explaning the process to me and answering my questions!! He was able to get all the stains out of my carpets, except the red snowcone syrup (which had been there for who knows how long because my son hid the stain under a chair!) and my carpets looked new!! Zerorez is awesome!! Other carpet cleaners didnt do this good!! I will definately recommend Zerorez to everyone I know!!! Thank you Phil and Zerorez!!!

Report a concern   July 23, 2011 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned my twenty five year old carpet that had not been cleaned in three years with just water and got all the stains out

Report a concern   July 23, 2011 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. Brad explained things well and told me what to expect. Carpets look great now.

Report a concern   July 23, 2011 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpets stay after the service.


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