What our clients think of us!

no residue left on the carpets to harm the kids or pets

I fortunately rescued two puppies that had lived in cages and didn't understand about housetraining. We are working diligently to teach this but in the meantime our carpet has paid the price. Thank goodness for Zerorez - a Family Room that I was sure the carpet would have to replaced was saved and looks brand new --- NO lingering smell and NO stain! I was SO VERY IMPRESSED and pleased. It saved us a great amount of money and I have recommended Zerorez to several friends and have their number in my speed dial to call again until the puppies understand what grass is and what they are supposed to be doing outside. THANK YOU SO MUCH ZEROREZ.

Phone menu to leave name and return phone number for a new residential appt. did not work. Never received a call back. Three days later, I went to the option of talking with a rep. and scheduled the appt.

Our carpeting felt so very clean after Zerorez completed it's job. This is the second time we have used Zerorez and will not use any other carpet cleaning service ever again. Thanks Zerorrez!

It's guud yo.

The way the tech, Tony Watts, took care of everything. His profesionalism and attitude were great. The carpet has not looked this good since it was first installed.

I wanted three rooms and two halls, the man cleaned two of the wrong rooms, so we had to pay additional to have the correct rooms done. My husband showed him the rooms and he still did the wrong ones, I was going to do the two bedrooms myself. Very disappointed, I budgeted $150.00 ending up paying $270.00. Not pleased at all.

Quick dry time, green technology

The carpets was very clean. Impressive!

I have one very big stain that did not come out. I left a message with the customer service manager asking if it were possible to replace a part of the pad under the stain and maybe get the stain out that way. I have been waiting for a return phone call for 2 days.

excellent products and the technicians are very knowledgeable

Great job!! No harsh chemicals or additives. Our carpet looks fantastic!
I gave neighbor your name as they also need their carpet cleaned.
Their name is: Barbara and Powell Bowers, 4016 Morman Lane, Addison, TX 75011.

Reliable, always on time, and great service. I would never call anyone else!

I paid for pet stain remover, etc. and at the end of the day, 3 days later, I still see mkost of the stains, especially the non-pet stains. You all had come highly recommended and I had high hopes for being pleased with the outcome.

I was pleased that only environmentally safe products were used and my carrots look good. I had not realized how the high traffic areas of my home were as soiled as they were and I was vey happy with the end result.

The technician was friendly and serviceable. We like the fact that no harsh chemicals were used, and there was no residue left on the carpet.

Your technician was very polite and helpful. The carpet looks very clean. I think it is a excellent idea not to have soap in the carpet which attract dirt.

No chemicals. Courteous knowledgeable employees. We were a little disappointed in the outcome of a bedroom with pet odors. We elected to have the additional "pet treatment". After it was completely dry - pet urine odors still remain.

Prompt professional informative

The techs do good work and give great results! Very customer friendly in the three times I've had them here.

clean, efficient, polite workers. carpets look much better.

quick turn around on appointments, very thorough cleaning. The guys you sent were seemingly very trustworthy.

So far the urine stains from our dog have not returned!!! We are thrilled with your product and would highly recommend Zerorez to a friend.

I was disappointed that whe I was quoted a rate I was told about the $8. additional gasoline fee. That's just adding $8 to the rate without telling me.

It's safe for my family & avoid nasty chemicals

The technician was very courteous and explained what he was doing. However, I did not have an additional $90.00 per room to get out the pet stains or rust stains in the carpet. It does look better than it did but not to the extent it was advertised. The pet stains are still there though not as obvious.

great customer service,hard working tech's,this is the fourth time we've used Zerorez and they will be the company we call out to clean our carpets. Thanks...

Make sure to have your vehicles stocked. Our technician showed up claiming to have no furniture blocks. After a search of his truck, he found enough for a few pieces of furniture. The rest of the furniture had to cleaned around instead of under or relocated to the kitchen for the rest of the afternoon. Then we ended up having to put all of the furniture back ourselves, despite your company's advertisement that is moves and replaces the furniture.

The fact that chemicals are not used

There was blood on the carpet from a fall that my husband took. It does not look any better now than before you cleaned it. I would like for someone to come out and look at it (at no expense to me) and see if they can do better.