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based on 85480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It worked
Your technician was professional and did a great job
On time and good work . Carpets look good
It is the price, I'm cheap
Highly professional and very good quality cleaning product.
Really cleaned my carpeys
The Technicians were professional and took the time to clean my home throughly.
I'm looking forward to seeing if the carpets retain their luster , as a result of your improved cleaning technology .
Great job and courteous employees.
the cleaning process, timely arrivals, friendly and professional staff
EVERYTHING!!
Great job done by Nolan Ryan. Unfortunately, he can't add - bless his heart. Charged us $16.00 tax on the $89 - 3 room special.
really get it clean
It is the healthy way to clean my carpets!
Your service person arrived and attempted to upsell the original offer of $89/3 rooms. If this is part of your marketing activation you should at least tell your operators to ask if pets are in the home, etc... it felt very much like a bait and switch.
I was given a price over the phone of $155 plus tax. I was not told an oversize room was extra. THe other rooms were smaller than 200 sq ft.I was charged $208 plus tax. Also, there were a few spots that I thought would have come out but did not. thanks
Everything is safe for the family, including our pets. I always get fabulous results and never use any other carpet cleaning service! I'm a customer for life.
Great communication with the service tech and the scheduler.
Tech was on time and gave good information regarding product and service.
Price was right and end result was better than expected!
Thank you
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I enjoy the friendly and informative staff.
I like the antimicrobial that kills what may be in the carpet and that you then extract it and everything else in it from some other time.
You may also use the comments I listed in the technicians book.
The actually service was fine...the scheduling was frustrating, and the pricing was way too expensive.
The way it pulls out stains and the condition the carpet is after the process.
I had pet odor and it still remains..actually a little worse after the treatment.
Service Tech Brad McKee used too much water which penetrated the stairs side woodwork swelling large bubbles on several steps. To repair this will be a nightmare!
All dirt is magically gone. Our carpets look new again
Perfect! The carpet looks like new! I will use your service again!!!! The carpet is so soft!!
Thank you!!!
The technician was knowledgable, friendly and professional. The products worked and my carpets actually looked, smelled, and felt clean after the service, which is more than I can say for other companies we have tried.
Services are professional
The purity of the product and the results are amazing.
This time you failed to really clean the carpets. Matter of fact they are now streaked and look terrible. The gentleman did not appear to try more than once on any spot or area. my hoover did a better clean job than this time. Very disappointed.