Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83365 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2011 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it "green" ingredients that are safe for the environment. I also feel the "some" stains do not return after cleaning.
Your service people have always been thoughtful, courteous and polite.

Report a concern   September 17, 2011 — Rated 10 out of 10 by M.A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the way Zerorez goes about their cleaning. The on-line scheduling was great. The worker (Brad) was professional and gentle with our furnishings, wood floors, and walls. No touch up paint needed, thank you very much! Our carpets came out cleaner than I imagined possible and without any "perfumy" odor afterwards. The carpets look clean and feel fluffy again. The one dog stain we had came up with no return and the traffic patterns areas look as good too. Brad took the time needed to work on those areas to produce the quality results. We will definitely recommend your service to our friends!

Report a concern   September 17, 2011 — Rated 10 out of 10 by M.W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez uses no harsh chemicals and therefore takes the dirt away instead of just covering it up.

Report a concern   September 17, 2011 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I used another service and not one day later the stains had reappeared, you couldn't even tell the carpets had been cleaned. It cost me $200 for nothing. Zerorez came out and for literally half the cost cleaned my carpets and the results were fabulous! The service is amazing and so are the results. I am a customer for life!

Report a concern   September 17, 2011 — Rated 7 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get cost approved by customer before providing service.

Report a concern   September 16, 2011 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   September 16, 2011 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's more natural way of cleaning carpet. My carpets look great!

Report a concern   September 16, 2011 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fack there is no residue left in carpets and the politeness of the gentlemen who did the cleaning made it a pleasant visit.

Report a concern   September 16, 2011 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

If your technician is going to be later than the time window you give the customer, a call before the window expires would be appreciated. My appointment time was between 11:30am to 1:00pm and I did not receive a call until 1:40pm from the technician. I tried calling your customer service phone and had to leave a message and no one ever called me back. It was the Friday before Labor Day and I guess your office closed at Noon. But when the technician arrived he was very apologetic and did a great job cleaning my carpets. I will definitely use your service again.

Report a concern   September 15, 2011 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is natural, it is water.

Report a concern   September 15, 2011 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul Grass was very particular and worked very hard to please. Did a great job, didn't over "wet"...the carpet dried quickly and it looks great. Our carpet is old and off white, looks like new! We'll ask for Paul next time.

Report a concern   September 15, 2011 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

offer coupon discounts

Report a concern   September 15, 2011 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, accomodating and thorough!!

Report a concern   September 15, 2011 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with your products, would not hesistate to reccommend!!!

Report a concern   September 15, 2011 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looks great. You were able to get out the tough stains.

Report a concern   September 15, 2011 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez guys were great at explaining everything. They were efficient and tidy. And, they found some issues in my unit that needed to be addressed. I would use them again for sure.

Report a concern   September 15, 2011 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Miracle workers at getting pet stains out!

Report a concern   September 14, 2011 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez lives up to its claims; they can get out stains that others cannot.
Spots do not come back and carpets look good as new. Crews are trustworthy,
competent and neat. They are friendly while still being considerate of your private surroundings. You may pay a little more than the usual cleanings but my dad
taught me as a child that 'you get what you pay for'......Zerorez is worth the
money!

Report a concern   September 14, 2011 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was quick, efficient and very good. I was pleased with the results.

Report a concern   September 14, 2011 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i'm pleased that the stains do not return, i've had issues with this in the past

Report a concern   September 14, 2011 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i do like how clean my carpets looked,but this time was a little disappointed on how the master bedroom turned out.

Report a concern   September 14, 2011 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Floors dried very quickly. Technician was very professional. Explained process before cleaning and verified which rooms/areas I wanted cleaned. The only furniture that needed moving was sectional and he placed back in exact same spot. I liked that he covered his shoes when he first came into house. He did remove shoe covers during cleaning then put back on before walking on any area he had cleaned. Carpet looks very good.

Report a concern   September 14, 2011 — Rated 10 out of 10 by S.A.J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have had Zerorez here to clean carpet several times, have never been disapointed. They have gotten paint and oil (cooking) out of my carpet. What other carpet cleaner can do that? I have also recommended Zerorez to several friends and family who have also been amazed at this company.

Joy Loree Miller

Report a concern   September 14, 2011 — Rated 9 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great.

Report a concern   September 14, 2011 — Rated 10 out of 10 by M.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing! I was certain some of the stains and grime on my carpet were "there to stay" despite cleaning; however, I was wrong. Zerorez did a fabulous job! I can't even remember how dirty and stained my off-white carpet was before you came! Thanks!

Report a concern   September 14, 2011 — Rated 10 out of 10 by C.A.B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are brillent! I have near white carpets throughout my home and they are 22 years old. They look like new!

Report a concern   September 14, 2011 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You honored your coupon and did a great job. True to your word. : )

Report a concern   September 14, 2011 — Rated 10 out of 10 by L.L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, Courtesy, and Cleanliness.

Report a concern   September 14, 2011 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your techs are extremely knowledgeable & friendly. I love that my carpets come so clean. Thank you for your service.

Report a concern   September 13, 2011 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arrived on time. cleaned carpet looks like new. very polite and professional. this the third time they have cleaned for us and I'm sure I will use the again.


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