What our clients think of us!

the carpet was extremely damp when they left - i feel they could have extracted more water

With a 2 year old boy, our almost 16 year-old carpets were extremely dirty. They were able to get almost all of the stains/dirt/spilled juice out of our carpet. It looks like a completely different carpet.

Associates were courteous, prompt and good at what they do. Communications were clear. Would like them to ask on initial call for estimate if there are pet stains and include that as a possible expense. Carpet felt very soft when dry. It did take longer to dry than what they estimated, but it was also a humid day.

very friendly and on Time. My capets were very soft and smelled good after cleaning

On time, competent, friendly, neat, reasonable.

on time.....quickly done.....fastest drying service I've experienced

Propmt,professional,courteous.

Your worker was nice looking, friendly, professional, calm, courteous, and did a great job within an expected timeframe.

Zerorez's carpet cleaning professional, Keith, did an outstanding job on my "old" & "doggie" stained carpeting! He explained Zerorez's products & services very well in order for me to make the correct decision for my carpet cleaning, along with my budget.

Keith is a very polite & courteous man, who represents Zerorez in an excellent manner. Appreciated his experience very much also. Sure hope Zerorez will present him with recognition of a monetary award!!!

I will be a repeat customer again in the future, when necessary. Keith made my carpeting long beautiful, & so very pleased with the cleanliness & hygiene!

HAPPY THANKSGIVING!!!

Name removed

Carpets get very clean, no gritty residue, dry fairly quickly. Every technician who has ever come out has been thorough and courteous.

The carpet felt fluffy and looked cleaner than it's ever been.

I feel like the carpet is really clean without a bunch of chemicals left behind.

Zerorez cleans carpets without chemicals and soap leaving the carpet beautiful and soft. The service is excellent, professional and efficient. The technician who cleaned my carpet was professional, polite, and worked to give the best possible results for the customer. I was very refreshing to have someone intent on doing the best possible job, being proud of his work, and to do it with enthusiasm.

be proud of his work.

Our carpets are old and were very dirty from major renovation work this summer. Joe Martin, the technician who cleaned for us, did an amazing job - the carpet looks better than it has in years. He got out all the spots, even some old pet stains that we thought were permanent. In addition, he cleaned an upholstered recliner that had been in our garage for a year - it looks almost like new. I will definitely use your company again and will recommend it to friends.

Carpets are clean, reps are professional and neat.

YOUR TECHS HAVE BEEN HELPFUL AND FLEXIBLE I AM HANDICAPPED AND WHEELCHAIR-BOUND MOST OF THE TIME IT MAKES IT DIFFICULT TO PREPARE THE ROOMS BEFOREHAND ALSO FROM MY SITTING ANGLE i DON'T SEE ALL THE PROBLEM AREAS I.E. STEPS AND LANDINGS CORNERS AND BEHIND TABLES.
TERRY MORTON AND CEASAR WERE VERY HELPFUL. i'M NOT A GREAT FAN OF THE TILE AND GROUT CLEANING
NOT ENOUGH DIFFERENCE TO WARRENT THE EXPENSE. CARPET SEEEMED TO HOLD MOISTURE A LOT LONGER
THIS CLEANING DRY CARPET IS VERY IMPORTANT WITH MY HANDICAP.

The professionalism of the technician. Will use their service again.

there is no soap used to clean

Very polite, professional technition. Suggested other options without being pushy. Carpet looks great.

Second time we have used zerorez and the first time they did an excellent job. This time I can still see some stains that I honestly think had he not rushed through would have come out. So I am not as pleased as with the first cleaning (Seth did it). Nice kid did it this time (Ricky) but he was not as thorough as the first guy.

the technician was very pushy. I wanted the special advertised on the radio for $99.00 and once he got here the bill was going to be almost 3 times that amount. Once he was done he pushed a notepad in front of me and made me write a good review for him.

The carpet did look good for about 24 hours and then most of the stains were back.

Carpet looks great ! Tech was very professional. Explained everything up front and was very nice. I will use Zerorez again !

Carpets look new again. Clean fresh smell. Pet stains gone.
Your tech was very efficient and courteous.

The only problem, when my company comes for Thanksgiving Dinner, I may have them stay outside. It would be a sad thing if the mess it up!!

Thank you very much!! I am very happy.

The professionalism of tech's, the "green" product, and the price.

Professionalism and thoroughness

My carpets never looked so good after a cleaning. I was extremely impressed with the techs that came out. Very knowledgeable about the different carpets and services needed to bring the carpet back to life.

Excellent job.

There was a mix up on my service. It was scheduled for Nov. 15 for someone to show up betweeen 4-5:30. No on showed up. Ricki called my husband around 1:30 and said something about doing "the stairs". We never had stairs to do, so my husband told him, no it's just the 3 rooms (living, bathroom and bedroom) Ricki said someone would be there later today. At 6:30 when no one showed up, I called this Ricki person and he tells me something about it being rescheduled to 11/29. I have to wait until the next morning to call someone, and even Debbie tells me that it was re-scheduled to 11/29. Said that someone talked to a man and a woman, went on to say to they wouldn't have re-scheduled it without talking to us. Well, no one talked to us about re-scheduling to 11/29, so someone at ZeroREz dropped the ball on this one. However Debbie was able to schedule someone out on 11/16 and the carpets looked fantastic as always.

The way Zerorez cleans my carpet.

Quick, easy, no odor, dries quickly, friendly technician and looks beautiful.

The products that you used to clean our carpet has left a fresh new smell and also looks like the carpet is new. Our technician was was informative, courteous and did a very good job.