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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional & friendly staff; informative as well. AND, only company that has ever removed stains from carpet incl, pet, spills & daily wear.
The carpets were quick to dry, unlike some other cleaners which leave the carpets very wet. The service personnel were very efficient and polite, in and out very quickly.
they were very professional and did a great job
The carpet is clean without being stiff. We have recommended this company to many people.
It does what it say's
It is a all natural way to clean rugs and floors!
Zerorez got stains out that I was very unsure would ever come clean. I already have recommended your services to a friend. The only puzzlement I had was that Rick quoted me a price of $40 for your cleaner, and the statement charge was $45. I have not tried it yet, but expect it to perform as well as he promised.
The professionalism of the company, we are very happy with your product.
The products are eco-friendly and safe for pets and children. The carpet cleaning employee that I worked with -- Caesar -- was very professional, courteous, and helpful. He completed the work in a timely manner and did a great job.
Like the idea of "zero rez" -- no chemicals! Also, you do a professional job and your technician was polite and professional.
That it worked
teck was wonderful
My carpet was clean when he was done and the tech was very courteous
Your technicians are very knowledgeable and explain everything they are doing. They work quickly and efficiently. Our upholstery was noticeably cleaner.
Great customer service. The guys y'all sent out to do my carpets were awesome! Will use Zerorez again!!!
Prompt, on-time arrival and very clean carpet. J.B. was very courteous.
Courteous and Professional response to my phone call for service; service provides at my convenience; gentleman, Mike, who was in my home is professional, quiet, works in an expedient manner, very friendly, and a pleasure to have in my home. Thank you for having such a great employee as Mike. I hope the next time I need your service, you will send Mike to my home. Great Service! I love the fact that there is very very little MOISTURE which allows me, my dogs, and husband to gain access to our home by walking on our carpet room by room. Very, very pleased! Many thanks for being in business to take care of our home!! Name removed, You rate a 100; not just a 10!!
The carpet cleaning done on Saturday is like no other cleaning we have had done. Not only does the product show an incredible first day difference from D------h, the technician was head and shoulders above anyone who has ever done work at our home!!!
Disappointed that the urine stains seem to be worse with the enzyme treatment. This was the biggest reason we scheduled the clean.
I love that the carpets looked brand new again, as far as the high traffic areas, and I loved that it smelled fresh, with no chemical smells. I love that it is chemical free, therefore safe for pets and kids. However, I was a little disappointed that it didn't get a stain out that I had treated, and that one of the pet areas that I had pet treated still smelled as urine afterwards. I was hoping that would completely take the smell away.
the service was great driver called and came early. did a great job and very friendly
A lot of focus on selling additional services. Wasn't pleased to pay extra to have stains removed. I thought that's why I was having my carpets cleaned? Except for the stains that I paid extra to remove, carpet did not really look different.
The 89.95 for 3 rooms is only if you have clean carpets for you to clean. You charge extra for every little thing. If we had clean carpets to begin with we wouldn't be calling you. We were charged extra for every little thing on the carpet even just your normal every day dirt. 318 dollars later and that wasn't even for the whole house. I'm sure that would of been 500 dollars (maybe even 600) and that was just 2 more rooms. Call you again. I don't think so.
They did a good job, and the guy was prompt and courteous.
You did not give me a receipt in email even though you told me you would over the phone and when your technician came to my home. YOu also did not give me the Fuller Jewelry $100.00 gift # even though you told me you would when I initially called in. So far, you have not done what you said you would do...I will call your office again tomorrow. When you finally keep your commitments to me, I will recommend you. Until then, I will tell everyone I know that you do not keep your word no matter what Jodie Dean says.
I like the timelyness of your service and the fact that you do not use chemicals
Very courteous, timely, and quick in service. This service wasn't as thorough as the previous one. Very good at cleaning & getting spots out.
Our carpets were looking pretty bad, Zerorez can in and made them look new again. The service techs that came were also amazing. Thank you!
The carpet cleaning was GREAT!
You charged me $8 for a fuel charge? Okay, but then your truck leaked oil creating a square foot oil stain in front of my house?
I love that there are no harsh chemicals involved and the carpet feels and looks really clean.