What our clients think of us!

I have used your company in my own home and just this week in a home that we rent out. The carpet really stays clean for longer than any other company I have tried. In the rental property there was dog urine on the carpet. It looks/smells great. I only wish it wasn't so expensive to clean pet stains. It was more costly than I expected. But I am happy with the results.

At first we were very concerned because there were so many ripples in the carpet. After several calls, we were assured that it should be fine by the next morning. Suggestion—I would let the customer know upfront that that is a good possibility. It would relieve some stress.
We are very satisfied with the finished product.

Very efficient and polite. My carpet looks so much better and smells good.

Does clean the carpet.

Tech, Chris Campisi, did a thourough job on the carpets and explained everything he was doing.

I do want to add that both the dog and I were sick later in the day. Couldn't smell anything, but had nausea adn headache.

Professional technician and great results. Technician was police, clean and neatly groomed, and professional.

No chemicals used.

I had area rugs cleaned. The rugs were taken outside to clean and to dry faster. My complaint is about there is no service to bring the rugs back into the house once the are dry. I think for the $500 I spent having the rugs cleaned zerorez should provide the service of bringing the rugs back into the house. It seems ridiculous for a 50 year old woman to have to have to HAUL the rugs back into the house.

Carpets still look a week and half later. Have had them not look like they were cleaned
at all in a few days. However, the guys poured some of the cleaner on a spot on our lawn
and it killed the grass in that spot. They need to not do that.

Highly recommendable. Your representative, Mr Martinez, worked his butt off making our carpet stand up and "shine". Job very well done. Hopefully all of your representatives are modeled after Mr Martinez.

I have used Zerorez for several years. The technicians are always very knowledgeable and professional. I like the way the carpet feels after cleaning.....soft and clean to the touch. I like the fact that they do not use chemicals to clean the carpet.

Carpet in Living area some places still very wet
Some stains reappeared.

Some the carpet was missed entirely. I had to clean it with my home steamer. Most was done well. Area missed in entry and dirtiest of the carpet.

I love the smell & feel of the clean carpet & upholstery. The cleaners who come out are courteous, professional & efficient.

Well it works first of all and very well. I love how clean it gets the carpets and plus the fact its kid and pet friendly. This is the third time Zerorez has cleaned my carpets and as always an amazing job! Love Zerorez!

That you have some new equipment that really brings the nap of the carpet up and it get all the debri/dog hair in the carpet up that your vaccum cleaner can't get out. The pet stain removal is wonderful. And my carpet was not soaking wet when they were finished.

Jeff, Was polite, knowledgable, and a true professional!
You have a new loyal customer!

propmtness and on time

I liked the fact that Zerorez was eco-friendly and does not use harsh chemicals and soap to clean. The technicians were very friendly as well. Our office looks wonderful! Thank you so much!

The cleaning looked good and took just a short amount of time.

Courteous, competent and professional staff. Carpets clean and fresh-smelling. Good experience. Will call next time carpet cleaning is needed.

I wish I had been there to point out a particular spot to the technicians. My husband met them instead. There is a spot that's small and not too bad in a bedroom that I sure assumed would come out, but it did not. I'm surprised it's still there, and of course it's the only thing I see when I walk into that room!

I wanted my living room & 4 bedrooms cleaned. I showed the tech the specific pee stains from our puppy & the tech used his UV light. He said he would put some kind of urine thing that breaks up the urine in two of the rooms. so I thought he would be taking the yellow stains out. There was still a yellow stain in one of the bedrooms. In the master bedroom, there is an area where if I get down & smell the carpet it still smells like pee. I'm frustrated b/c I was only going to do the $89.99 3 room special. I added the two rooms b/c he said it was a good clean & I ended up paying $338!!! I wish they would come back and at least do the 3 spots where the dog peed

Come back and re-do a few stain areas. I bought your service due to your radio commercial and a comment Chris Krock made on about how you removed some tough stains that other carpet cleaners were not able to remove. After the carpets dried I noticed there were a couple of stains. Will you come back and re-do them?

Dirt stains in high traffic area's still there.
Carpet 6 months old.

The carpet cleaning is great. He even got out a couple of drops of paint. However, I was dissappointed that my hard wood floors were tracked with the footprints and drops of water. Not a hard price to pay for having my carpets clean. Am also having trouble being able to get the Fuller's jewelry coupon. Still don't have it even after calling and speaking with someone today. Can I request that it be mailed to me.?

Very professional. Carpets look and smell great.

I have used your services several times and referred you to others. I would only suggest
that you provide your driver/service technician with a long, commercial extension cord as
sometimes they are working in vacant properties.

The phone person I spoke with was very nice and accommodating to my schedule. The tech was nice and respectable of my home and did a very thorough job in a shorter amount of time than I expected. I will definitely use in the future! Thank you !

The cleaning is the best around. Carpets look great with no residue afterwards.