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based on 85106 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
clean
very nice technician. Excellent results
You do not use soap, therefore there the carpet does not get dirty as fast.
It left the carpets smelling much better. I have 3 cats and there have been accidents apparently that Keith showed me throughout the house. Even the cats like the smell of the carpets. The carpet looks so much better too. Thanks Keith.
thought it was great and my carpets look better than ever
My carpets were clean and not too wet!
Michael Murphy was wonderful. He came in, accessed the job, started to work... got it all done with no fuss no problems and no hassell. He explained what upgrades he had available and why they were important. Then he let me decide what I wanted and did not badger me to buy the things I decided aginst. He was professional, courtious and calm.
I will definatly call Michael and Zerorez next time I need my carpets cleaned.
I think the stain resistant product works great to repel stains.. although on my first stain today it was not as good as the last time I received the treatment.. I am waiting to see how it works this time
They do a good job.
Got the work done in a timely manner even suggested other things. Great job!
The service was very honest.
The zerorez worker who came to our house was very professional and did a great job on our rugs, we will definitely ask for him next time!
Your men were professional and knew their job.
The guys that cleaned my carpets were great! Cesar and Joseph. Thanks so much!
The professionalism of the team who came out here.
Your professional representative who arrived on time, explained the process and did a great job. The lack of chemicals and lack of residue on my carpets. The results are outstanding.
liked the way my carpet looked and felt after cleaning
Carpet looks like new again. No high pressured sales to upgrade cleaning. Very courteous representatives.
Carpet looks great, did not take a long time to dry and there was no chemical odor to deal with. We have pets (as did the people before us) and pet stains "miraculously" disappeared and have not come back.
Very friendly knowledgeable service provider. JB worked hard to make sure that I was completely happy with his work. Thank you JB!
They did a great job, explained everything well, and my carpets look great!
I really liked the technician. He was very personable and did a great job on the carpets!
very polite scheduler,very good techs excellent job mr dean was very right
Your technicans are very professional and thorough. Answered all questions I had. Did an grat job. I have used Zerorez before and will continue to use and recommend to my friends.
Really, really got my carpet cleaner than I ever expected. I just had it done, but hope the spots are still gone in 2-3 weeks as this has always been a problem before. Nice till the 2nd or 3rd week, the all the spots came back. So far I'm thrilled with the results.
I particularly liked the tech that did my cleaning on 9/20/12. The carpets looked better than
they have in years. He also listened to my comments and did not try to arm twist me into additional services.
Your office staff needs more training. They are not relaying properly to your out side staff.
Out side staff is A-plus. Concerned, polite, and knew what they were doing. I would highly recommend your company to all of my friends.
Worked very hard and carpet looked much better.
Your technicians always do a great job. Very pleased.
How well they clean!
The representative was very friendly and did what he said he would do. Our carpets are clean and odor free.