What our clients think of us!

It did not look like any spot treatment was done and the edges around the baseboards were not cleaned. There was still dust and pet hair there.

The carpets came out fantastic! We had a lot of spots and they came right out. There wasn't any odor after was done. The technician was extremely polite and professional. I was impressed.

Carpet could dry fasterand offer a WR finish

very professional

I love that the carpet is not crunchy after the cleaning as with other cleaning companies. We've also experienced the carpets looking dirty again shortly after the cleaning and the pile lays back down with other companies. Zero-Rez leaves our carpets fresh and clean - love it!

The two men who were sent to our home were professional, cleaned up after themselves, and were very thorough.
They were here on time.(Which was very nice!)

The zerorez cleaning was a complete surprise and so impressive. I have owned homescfor over 30 years and hazed had carpets cleaned by several companies and have used home cleaning systems. Nothing has ever provided such results. My carpet is seven years old and I felt we would be waisting our money cleaning it, I just thought we would have to have new carpet. The spots are gone and the heavy traveled areas are plush and clean. I was excited that the carpet wasn't totally soaked and hardly damp when the techs were done. All the carpet was dry and ready for my wood furniture to be put back within a few hours.
I am very pleased and would use the services again.

Staff was professional. Carpet came out very clean. Stubborn stains were removed.

Carpets look great and it smelled so clean when I got home

I sent a personal email to the manager complimenting the employee and service

Effectiveness

Professional and did a great job making sure the work was done right. Thank you.

Did a great job, very nice tech, got more of the traffic stains out than the last service.

The service technicians were informative and explained what they were doing. Service was completed timely and at a high level. The only issue is the front door had to be open for the cleaning tubing and due to that mosquitos entered the home. No other negative issues were noted.

No soap

great service, no chemical, good value

Friendly,professional rep and my carpets which were very soiled look great.

The entire experience was very pleasant, starting with the phone call to schedule service to Ernest who came to do the cleaning. I could not offer any suggestions for improvement, and will definitely call you in the future.

Very thorough job. Ron Self did an excellent job explaining the product and technique. Carpets are clean and the cleaning on some tile restored it to look new again. I have already recommended your company to several friends

Stains came up and did not come back. The extraction made the cost more, but it really removed the stink and stain.

Nice man who did the work. Most of the stains came out and I really didn't think they would.

Speed, courtesy, friendliness, and excellent outcome for our carpets.

The quickness and quality of your service.

Carpets were so much cleaner than with other companies. Polite and helpful associate.

great products and excellent service

I like the lack of residue once the cleaning is done. However, the person was scheduled from 8:30 to 11:00 and didn't come. So I called at 11:30 to find out he wouldn't be here till 12:30. I understand previous appointments can run long, but you should call me to say you'll be late ... not make me call you to find out what's going on. I specifically requested a morning cleaning ... a month in advance ... so it would not interfere with afternoon tasks. It was a major inconvenience to have it happen 90 minutes late.

I am a great-great grandmother who lost her husband to cancer a few years ago. I decided after his death to replace my carpet. I stayed around for a year and then I decided to go to Pennsylvania since that is where I am from and my daughters live there. I let a friend stay in my house while I was gone. I hadn't decided whether I would stay or come home, but didn't want it to stay empty or have a lot of kids in it.When I got home my carpet was a mess! I was sure it would never come clean!I called your company and you sent out a tech(his name was Keith) He cleaned a couple of spots to show me how it worked so if I wasn't happy he woulldn't do it! I was absolutly amazed! hen it dried a couple of spots did show up,but nothing serious! I was nver expecting it to come clean. I spent my week-end bragging about Keith and your company! Thank You so very much for putting a smile on this crabby old ladies face!

I like that the process is environmentally friendly and better for .my allergies & asthma

Green. No chemicals or harsh soaps. Really friendly service folks

carpets are clean.