Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2012 — Rated 9 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees were great to deal with!

Report a concern   May 15, 2012 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Went over the costs and the job beforehand.

Report a concern   May 15, 2012 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning process does not leave any soap residue and leaves the room smelling fresh.

Report a concern   May 15, 2012 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked all cleaning for the couch and ordered a new filter and a furnace upgrade filtration. But, that was 10 days ago, and I have not received the filter yet and no one has contacted me from the furance division for an appointment to come out to install the furnace air cleaning system. Therefore, I am a little disappointed in the furnace part of the service

Report a concern   May 15, 2012 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great prices, friendly service, clean carpets.

Report a concern   May 15, 2012 — Rated 6 out of 10 by L.A.H.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech promised spots on wood floors would be gone, they are not. We called him back out no resolution.

Report a concern   May 15, 2012 — Rated 4 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He did not pretreat.

Report a concern   May 15, 2012 — Rated 10 out of 10 by D.C.W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not there when they did the cleaning. But when I returned the house smelled very nice. Everything thing was as clean I felt as they could get it. There were some bad spots they could not get up but That was ok because I didn't figure they would be able to.

Report a concern   May 15, 2012 — Rated 10 out of 10 by J.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that you do not use tons of water and that you use no chemicals.
the technicians are so kind and thoughtful and very neat and complete

Report a concern   May 14, 2012 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The workers professionalism.

Report a concern   May 14, 2012 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast,reliable, and do the job right. Gets carpets looking like new again!!

Report a concern   May 14, 2012 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products work and the service men(Ceasar) know there stuff. Excellent

Report a concern   May 14, 2012 — Rated 9 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have recommended Zerorez several times already to friends/associates. Even an old carpet looks like new.

Report a concern   May 14, 2012 — Rated 0 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not clean carpet to my satisfaction. In one room there was a small spot that looked like they just went around it. They also left puddles of water on my hard floors. They also were not very willing to move any furniture.

Report a concern   May 14, 2012 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm sold on the "empowered water" slogan because I can tell the carpet is cleaner and fresher after the work is done.

Report a concern   May 14, 2012 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything, very clean, dryed faster than other processes. The tech mentioned upgrades but was not pushy about trying to sell them.

Report a concern   May 14, 2012 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you did what you said you would do. the tech was very helpful went out of his way, showed up on time. had a bad cat smell and it was gone after you cleaned the carpet and used enzymes on it. i was very pleased.

Report a concern   May 14, 2012 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a great job of cleaning without leaving tons of soap & chemicals behind in carpets.

Report a concern   May 13, 2012 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look better than they have in years.

Report a concern   May 13, 2012 — Rated 9 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

POLITE AND PERSONABLE TECHNICIANS ARRIVED AS SCHEDULED AND DID THE JOB TO MY SATISFACTION.

Report a concern   May 13, 2012 — Rated 10 out of 10 by J.K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good, friendly, clean service (but very, very long when your vans' equipment breaks down!)

Report a concern   May 12, 2012 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No additional chemicals. Dries a little faster than other company's.

Report a concern   May 12, 2012 — Rated 4 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For my carpet you did a great job, but for my tile (marble kitchen floor) I did not get remotely to what I was expecting and basically what I was sold. I think I could have saved myself $500 and done as equal job. When I questioned it you try to sell a cleaning job for a $1000. For carpet I might comeback but not for any other flooring. I was considering to let you do my living room but I believe I'll go else where, thank you.

Report a concern   May 12, 2012 — Rated 9 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality cleaning

Report a concern   May 11, 2012 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seemed to clean the carpet better than other systems.

Report a concern   May 11, 2012 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees were very helpful and able to do just wha was needed. I will no hesidat to recommend Zerrez in the future.

Report a concern   May 11, 2012 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you do a great job and if there is a problem, you take care of it right away.

Report a concern   May 11, 2012 — Rated 2 out of 10 by Y.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought if I paid more I would get really good results but I didn't I was very disappointed - There were some spots missed in one of the bedrooms edges were not cleaned in the bedrooms and that area was dry when I touched it - there are guey spots left with the treatment was left and apparently since the living was the last room and was the worst maybe there was not enough water treatment left still has dirty spots left I thought it would go away since it was wet yesterday but it is not.

Report a concern   May 11, 2012 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-chemical based and excellent cleaning

Report a concern   May 11, 2012 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was great - good service and great results on the carpet


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