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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Went over the costs and the job beforehand.
Your cleaning process does not leave any soap residue and leaves the room smelling fresh.
I liked all cleaning for the couch and ordered a new filter and a furnace upgrade filtration. But, that was 10 days ago, and I have not received the filter yet and no one has contacted me from the furance division for an appointment to come out to install the furnace air cleaning system. Therefore, I am a little disappointed in the furnace part of the service
Great prices, friendly service, clean carpets.
Tech promised spots on wood floors would be gone, they are not. We called him back out no resolution.
He did not pretreat.
I was not there when they did the cleaning. But when I returned the house smelled very nice. Everything thing was as clean I felt as they could get it. There were some bad spots they could not get up but That was ok because I didn't figure they would be able to.
that you do not use tons of water and that you use no chemicals.
the technicians are so kind and thoughtful and very neat and complete
The workers professionalism.
Fast,reliable, and do the job right. Gets carpets looking like new again!!
The products work and the service men(Ceasar) know there stuff. Excellent
Have recommended Zerorez several times already to friends/associates. Even an old carpet looks like new.
Did not clean carpet to my satisfaction. In one room there was a small spot that looked like they just went around it. They also left puddles of water on my hard floors. They also were not very willing to move any furniture.
I'm sold on the "empowered water" slogan because I can tell the carpet is cleaner and fresher after the work is done.
Everything, very clean, dryed faster than other processes. The tech mentioned upgrades but was not pushy about trying to sell them.
you did what you said you would do. the tech was very helpful went out of his way, showed up on time. had a bad cat smell and it was gone after you cleaned the carpet and used enzymes on it. i was very pleased.
Do a great job of cleaning without leaving tons of soap & chemicals behind in carpets.
My carpets look better than they have in years.
POLITE AND PERSONABLE TECHNICIANS ARRIVED AS SCHEDULED AND DID THE JOB TO MY SATISFACTION.
Good, friendly, clean service (but very, very long when your vans' equipment breaks down!)
No additional chemicals. Dries a little faster than other company's.
For my carpet you did a great job, but for my tile (marble kitchen floor) I did not get remotely to what I was expecting and basically what I was sold. I think I could have saved myself $500 and done as equal job. When I questioned it you try to sell a cleaning job for a $1000. For carpet I might comeback but not for any other flooring. I was considering to let you do my living room but I believe I'll go else where, thank you.
Good quality cleaning
Seemed to clean the carpet better than other systems.
Your employees were very helpful and able to do just wha was needed. I will no hesidat to recommend Zerrez in the future.
you do a great job and if there is a problem, you take care of it right away.
I thought if I paid more I would get really good results but I didn't I was very disappointed - There were some spots missed in one of the bedrooms edges were not cleaned in the bedrooms and that area was dry when I touched it - there are guey spots left with the treatment was left and apparently since the living was the last room and was the worst maybe there was not enough water treatment left still has dirty spots left I thought it would go away since it was wet yesterday but it is not.
Non-chemical based and excellent cleaning
Seth was great - good service and great results on the carpet

Your employees were great to deal with!