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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professionally done. My carpets look new again. Very reasonable price for the service.
Reliable. Non toxic. Dries quick and soft.
The technician was professional, did an outstanding job on my carpet. My home is for sale and when he finished, it looked better than it did when I first purchased my home eight years ago.
good job, hopefully no residue means carpets will stay clean longer
Billy was courteous,efficient and extra careful. The carpet looks great.
Quick and efficient--no hard up-selling of services. Carpets look like new.
fast and effective
technicial was very polite and courteous. Went about his job professionally. I would never have imagined you guys got so much dirt out of carpets. No other carpet cleaning company used in the past even came close. I will use you guys only from now on.
Efficient and courteous.
The tech called to let me know he was on his way . He explained everything to me and I was pleased with the outcome
The service providers were friendly, informative, and fast, which is important in the summer when your door is open for the hoses. They helped move furniture and I like the bumpers they put in to protect the base boards. My carpets looks great and I like that it is a green process using water.
friendly technicians, reminder call before service date, preview of work to be done before actual cleaning takes place
Easy scheduling - quick appointment time
Everything was very professionally handled from my first phone call forward. The technician
was prompt, pleasant and knowledgeable. My carpet was beautifully cleaned and looks like new.
My carpet is so clean, fresh and soft after Zerorez cleans it.
Though it took a bit longer to dry than the other service I have used, I felt the carpet was cleaner and I liked the way it looks and feels under my feet. Also the young technicians were so nice and responded in a positive way to anything I asked them to do.
Our technician was very nice and did a great job on our carpets.
Mo chemicals- Very thourough and professional
The VERY BEST! I could not be more satisfied with the service that Zerorez provided! Thank you ZEROREZ!
Great service. Prompt, professional, very knowledgeable.
Great job. Delivered product as represented.
No chemicals. Did awesome job. Carpet looks great!
Successfully cleans our carpets! Good advice from the techs.
Showed up on time
Provided information on the technology and
process
Our carpets were in terrible condition and they look 200% better now. The two men that came to do the work were very knowledgeable and friendly & did a great job. We will use Zerorez again for our next cleaning and request the same guys that did it for us this time.
You do not use chemical's, stains do not come back.
The clean and soft feel on the carpet after it got dried.
Salesman was very nice but he was unable to clearly explain what benefits your product brings or what your warranty covers. We would entertain a phone conversation to explain our experience. We are customers of Kiwi carpet cleaning, but decided to try Zerorez after hearing Mark Davis on WBAP and KSKY. We were so disappointed.
I was quoted a price of like $129 dollars over the phone.
When the technicians came they were telling me it would be around $600-$800 and then back and forth bargaining me down. As a finance professional i was extremely upset about this as I was only planning to pay the amount quoted over the phone which the technicians knew nothing about.
Also, they hurried through the process and left some areas still with big stains which they could have gotten out but diden't because the rushed through the process. I was so excited to try your company but at this point I would not recommend this service to my large family or friends.
the tech all though nice did not do agood job the first time. One room was cleaned over. All though I should have asked them to clean the second room.

Tom is very professional, does not present himself or Zerorez as "selling one more add on" but gives demonstrations as proof the additional service will protect my home investment for an extended period of time. John and I have now had Zerorez in our home twice and have been very pleased with service and results of service provided. While talking with my neighbors about carpet cleaning I found some of them have had Zerorez in their homes and have been very pleased with service and results. Thank you Zerorez.