Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2012 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom is very professional, does not present himself or Zerorez as "selling one more add on" but gives demonstrations as proof the additional service will protect my home investment for an extended period of time. John and I have now had Zerorez in our home twice and have been very pleased with service and results of service provided. While talking with my neighbors about carpet cleaning I found some of them have had Zerorez in their homes and have been very pleased with service and results. Thank you Zerorez.

Report a concern   July 17, 2012 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professionally done. My carpets look new again. Very reasonable price for the service.

Report a concern   July 17, 2012 — Rated 9 out of 10 by K.A.K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable. Non toxic. Dries quick and soft.

Report a concern   July 17, 2012 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, did an outstanding job on my carpet. My home is for sale and when he finished, it looked better than it did when I first purchased my home eight years ago.

Report a concern   July 17, 2012 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job, hopefully no residue means carpets will stay clean longer

Report a concern   July 17, 2012 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Billy was courteous,efficient and extra careful. The carpet looks great.

Report a concern   July 17, 2012 — Rated 10 out of 10 by Albert Old Crow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient--no hard up-selling of services. Carpets look like new.

Report a concern   July 17, 2012 — Rated 9 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast and effective

Report a concern   July 17, 2012 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technicial was very polite and courteous. Went about his job professionally. I would never have imagined you guys got so much dirt out of carpets. No other carpet cleaning company used in the past even came close. I will use you guys only from now on.

Report a concern   July 17, 2012 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and courteous.

Report a concern   July 17, 2012 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech called to let me know he was on his way . He explained everything to me and I was pleased with the outcome

Report a concern   July 17, 2012 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service providers were friendly, informative, and fast, which is important in the summer when your door is open for the hoses. They helped move furniture and I like the bumpers they put in to protect the base boards. My carpets looks great and I like that it is a green process using water.

Report a concern   July 17, 2012 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly technicians, reminder call before service date, preview of work to be done before actual cleaning takes place

Report a concern   July 17, 2012 — Rated 9 out of 10 by W.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling - quick appointment time

Report a concern   July 17, 2012 — Rated 10 out of 10 by Loretta Hall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was very professionally handled from my first phone call forward. The technician
was prompt, pleasant and knowledgeable. My carpet was beautifully cleaned and looks like new.

Report a concern   July 17, 2012 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is so clean, fresh and soft after Zerorez cleans it.

Report a concern   July 17, 2012 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Though it took a bit longer to dry than the other service I have used, I felt the carpet was cleaner and I liked the way it looks and feels under my feet. Also the young technicians were so nice and responded in a positive way to anything I asked them to do.

Report a concern   July 17, 2012 — Rated 9 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very nice and did a great job on our carpets.

Report a concern   July 17, 2012 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mo chemicals- Very thourough and professional

Report a concern   July 17, 2012 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The VERY BEST! I could not be more satisfied with the service that Zerorez provided! Thank you ZEROREZ!

Report a concern   July 17, 2012 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Prompt, professional, very knowledgeable.
Great job. Delivered product as represented.

Report a concern   July 17, 2012 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Did awesome job. Carpet looks great!

Report a concern   July 17, 2012 — Rated 10 out of 10 by Reba Gram Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Successfully cleans our carpets! Good advice from the techs.

Report a concern   July 17, 2012 — Rated 10 out of 10 by Jas Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time
Provided information on the technology and
process

Report a concern   July 17, 2012 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets were in terrible condition and they look 200% better now. The two men that came to do the work were very knowledgeable and friendly & did a great job. We will use Zerorez again for our next cleaning and request the same guys that did it for us this time.

Report a concern   July 17, 2012 — Rated 10 out of 10 by Becky Renfro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do not use chemical's, stains do not come back.

Report a concern   July 17, 2012 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean and soft feel on the carpet after it got dried.

Report a concern   July 16, 2012 — Rated 0 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Salesman was very nice but he was unable to clearly explain what benefits your product brings or what your warranty covers. We would entertain a phone conversation to explain our experience. We are customers of Kiwi carpet cleaning, but decided to try Zerorez after hearing Mark Davis on WBAP and KSKY. We were so disappointed.

Report a concern   July 16, 2012 — Rated 2 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted a price of like $129 dollars over the phone.
When the technicians came they were telling me it would be around $600-$800 and then back and forth bargaining me down. As a finance professional i was extremely upset about this as I was only planning to pay the amount quoted over the phone which the technicians knew nothing about.
Also, they hurried through the process and left some areas still with big stains which they could have gotten out but diden't because the rushed through the process. I was so excited to try your company but at this point I would not recommend this service to my large family or friends.

Report a concern   July 16, 2012 — Rated 6 out of 10 by P.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the tech all though nice did not do agood job the first time. One room was cleaned over. All though I should have asked them to clean the second room.


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