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based on 83389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed with the equipment you use and how well it works to really clean the carpets, not just the surface either.
Richard worked very hard to meet all my needs. He was knowledgeable and very professional. He did a wonderful job!! I will definitely use you again!
The two men that worked on my house were very personable and knowledgeable. I will definitely use your company again in the future.
Carpets are cleaned in an efficient manner by a friendly and knowledgeble person.
Our carpets were stained but looked nearly new when they were done.
The cleaning techs were very professional and friendly.
YOUR CLEANING SYSTEM IS AWSOME. rANDY jONES IS THE BEST TECNICIAN I HAVE EVER HAD. MY CARPET LOOKS NEW. THE NEW MACHINE MADE A DIFFERENCE. I WILL NEVER USE ANOTHER COMPAY TO CLEAN MY CARPET.
Efficient and polite technician, and good results at a reasonable price.
carpets look great! I purchased the pet treatment which made a huge difference...removed all pet odor from the carpets and the fragrance left behind was fresh and clean. thank youA!
The professionalism and knowledge of the technician
the best!!!!
Very professional. Tenant's were happy.
Clean, fast, and very effective.
The pretreatment and the very hot steam did an excellent job of cleaning the carpet. Within in 2-3 hours the carpet felt dry to walk on. My carpet was cleaned very simply using natural ingredients. The technician did a very good job explaining the process.
The work was fine - however I had been quoted one price then it was 349 plus, then the person doing did not identify himself and then told us that wecould tip him. I always thought that the service companies did not expect their workers to asked for a tip. Also I am waiting for my $100 gift card to Fuller's jewelry.
Betty Last name removed
Very fast, affordable, and super friendly!
The carpets we had cleaned came out beautifully. Not only did the majority of the stains go away, but the carpet is now super soft and I feel comfortable walking around with bare feet.
Carpet looked great but price was more than expected
The man that came to the house seemed to wk hard and try to please me;
You arrived within the time scheduled. Your technician was very knowledgable about your cleaning process and very personable. The process didn't take very long and my carpets look great! We will wait a little while before we schedule to have our upstairs carpets cleaned. I have already recommended you to two of my colleagues.
The people that came out were very friendly and knowledgeable. They explained why certain spots were showing on my carpet and they gave me some great hints on how to take care of my carpet in the future. Once everything dried it felt and looked very, very clean.
My carpets look cleaner than they have with other services in the past. I appreciated the service I received and will definitely use them again!
Our appointment was at 8:30 on 11-3-12. I was told we were the 1st on the list for the day. I called your office twice to find out why the guys were late only to find out they were on the way. I told the office girls numerous times that we do no answer the phones on Saturday.....did not apppreiate them saying the guy could not reach us. They finally showed up around 9:45. The tall guy (Ricky Rankin) said he is the last truck out and had to wait on everyone else. There were no apoligies for being last....just excuses. I asked him if he even wanted to do the job.....very unconcerned about being late. I realized he was not the person I needed to complain to. It was obvious he has no concern for your reputation. As far as the carpet cleaning, I think they did a good job. I do see where they missed the edges (along the walls) on the ceramic tile. The other guy had a much better attitued.
The quote I was given was incorrect by $30.00 and then I told the tech I had a budget of a certain amount before he added the scotch guard and the amount was $70.00 more than expected. They did bring the price down but was VERY UNHAPPY that I had to go thru that.
After arriving 2 hours earlier than the scheduled window of time, the technician appeared to rush through the cleaning and did not do a quality job on the carpet, couch and side chairs. My daughter, Debra Last name removed who had used your company on the previous Thursday to do some work had recommended your company and she had a different experience. We decided that, if we used your company again, we would request the same technician my daughter used at her house.
I love the fact that there are no chemical or soaps left behind. My Carpets are almost 30 years old and now look brand new. The tech who is my nephew not only did a good job he went over and beyond the calling of work. Sacrificed a lot of time an cleaned my main return duct. Next time I have him out he will do all my tile, air ducts. And carpets again.
The servicemen were on time and even at the beginning of the 1 and half hour window. They were also extremely educated and on the ball. Especially Randy.
We would have liked to have just paid the special price of $89 for 2 rooms, but it ballooned to $521 because of the pet stain removal and stretching. Stretching seemed to stretch our pocket much to much.
We are please though and we will see how the cleaning stands up to the future traffic on the carpet.
The techs were very profession and knowledgable. The carpets were really stained with animal urine and the stains and smells came right out. I will definately use this service again.
Spots came clean very polite
Quicker than 4 weeks on area rugs. Initial carpet cleaner overlooked two carpet mats. Had to come back.
no chemicals