Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 31, 2012 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are very courteous, and you service is good.

Report a concern   October 31, 2012 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaning was better than prior companies I have used and loved the personnel you sent.

Report a concern   October 31, 2012 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and helpful

Report a concern   October 31, 2012 — Rated 9 out of 10 by J.E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks clean (even though it is 12 years old) and stays that way for awhile

Report a concern   October 31, 2012 — Rated 10 out of 10 by Y.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The part of your service I enjoyed most was the technician. Mike was very knowledgable and answered all my question with a great attitude. Secondly, without cleaning my entire house, only a few areas, the entire house smells fresh and clean. I will use your services again. I love the look and feel of my carpet!!!!!

Report a concern   October 31, 2012 — Rated 8 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was a little frazzled & seemed a bit in a hurry. Could have
Slowed down just a little bit.

Report a concern   October 31, 2012 — Rated 10 out of 10 by Marty Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Had my 89 year old carpet cleaned. It had many deep dark stains. Carpet is clean spots gone and my mother was very satisfied as was I. Paid the additional $50 to have pre spotted. Appears to be worth the money.

Report a concern   October 31, 2012 — Rated 10 out of 10 by Jessica Baldwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service provider was knowledgeable, friendly, and thorough.
The services provided speak for themselves . . . my carpet and bathroom floor tiles look 100% better.
Quote from my husband: It lived up to all the hype on AM660 The Answer. I listen to Mark Davis and John David Wells.

Report a concern   October 31, 2012 — Rated 10 out of 10 by David. Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person did an EXCELLENT job. He was courteous and professional. My carpets look GREAT! Better than other companies have done in the past. I will definatley use Zerorez in the future.

Report a concern   October 31, 2012 — Rated 10 out of 10 by Jeri Buckner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that the technician called me to tell me he was on his way and emailed me the invoice/receipt immediately. The carpet was cleaned well and went beyond my expectations.

Report a concern   October 31, 2012 — Rated 8 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I scheduled an appt....no one showed up. I called and they said I wasn't in the system. I rescheduled 10/29/12 between 4:30 and 6:30 PM. Mike didn't show up until 8:45 PM. Said they were behind schedule.

Report a concern   October 31, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved my service represdntative - J.B. The cleaning service was wonderful and I love the feel of my carpets now. I don't even mind walking barefoot!

Report a concern   October 31, 2012 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and easy to work with.

Report a concern   October 31, 2012 — Rated 10 out of 10 by Ann Drew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luke! He was so professional, knowledgeable, and thorough. This was my first time to use Zerorez, but certainly will not be the last!

Report a concern   October 31, 2012 — Rated 8 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I still have a few spots that I think can be cleaned.

Report a concern   October 31, 2012 — Rated 0 out of 10 by B.A.N.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

we feel for like it was false advertising! The commercial said $100.00 gift certifacate, not $89.00. and then to join something that you get coupons and to answer this questionaire we would get 25.00 for another coupon!! If this the way you do business, then I will let everyone know it is not true!!!

Report a concern   October 31, 2012 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the cleaning and the professionalism of the technician.

Report a concern   October 30, 2012 — Rated 10 out of 10 by Delmar Langan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and the process was explained and completed with great satisfaction. Thanks for a job well done!

Report a concern   October 30, 2012 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic, pet safe carpet cleaning. This is the 2nd time I have used Zerorez and both times I have been impressed with the technicians and the quality of the cleaning. My 9 year old, two dog hard worn carpets look like new. I have made it my new policy to have my carpets cleanned yearly by Zerorez.

Report a concern   October 30, 2012 — Rated 5 out of 10 by G.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

couch and coffee table not moved, I was under impression this would be done and no concentration on stains in carpet. You can redo some stained areas to make sure that all was done to remove them and move couch and coffee table to clean those missed spots. I would of moved them if I would of known you all would not.I understand not all stains come up but the effort to remove them would be nice.

Report a concern   October 30, 2012 — Rated 10 out of 10 by M.E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green & enviromental friendlyh

Report a concern   October 30, 2012 — Rated 10 out of 10 by M.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with your carpet cleaning service. I have had my carpets cleaned twice now and would not call another company for cleaning.

I had carpet in 2 rooms stretched. Couple of issues: the first time they came out, the technicians didn't have the correct equipment so I had to reschedule. Second time out, a week later, one technician came and said the job was a 2 man job so he called another crew, fortunately they were able to come out the same day. Finally, the 3rd time, the carpets were stretched. They look good but sure hope I don't have to go through that again.

Report a concern   October 30, 2012 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet stains and odors were eliminated from our carpeting. The cleaner was on time, open and honest about our situation and what he thought would be best for our carpets. He worked efficiently and did a great job.

Report a concern   October 30, 2012 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job for the price. very professional.

Report a concern   October 30, 2012 — Rated 8 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have a real knowledge of what and how your process works, if you do not feel the cleaning tech can remember the details then put it into writing and leave it to the customer to understand, "Make things as simple as possible, but no simpler", Albert Einstein

Report a concern   October 30, 2012 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional team. Results as promised. Will recommend to others.

Report a concern   October 30, 2012 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent.

Report a concern   October 30, 2012 — Rated 10 out of 10 by Kelly Nuzum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on carpets after they are cleaned.

Report a concern   October 29, 2012 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted about $300.00 on the phone. When the tech got out to my house he said it was going to cost $1000.00. Your company needs to do a better job of giving estimates.

Report a concern   October 29, 2012 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ok


Privacy Policy