Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2023 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work is good and the company is reliable….. I recommend them .

Report a concern   July 9, 2023 — Rated 3 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My floor was super wet afterwards. To the point I was afraid mold was going to be growing at the pad. We didn't see that the water was very dirty which was really surprising. I almost wonder if he didn't suck it up enough is why the water wasn't that dirty. My appmt got cancelled when we first scheduled with no one to replace them even though it was pretty urgent and it was time for them to be at my house. We were promised Hawaiian falls tickets that we have yet to see. I know if we don't get those, I won't be using them again for sure because the whole thing didn't go well

Report a concern   July 9, 2023 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service.

Report a concern   July 9, 2023 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was very thoughtful. Cleaning crew was fantastic and really cleaned our carpets well. Will definitely use again when I need my carpets cleaned.

Report a concern   July 9, 2023 — Rated 10 out of 10 by Linda Rawdon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and very professional.

Report a concern   July 9, 2023 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals; friendly employee, quick response…

Report a concern   July 9, 2023 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell or residue

Report a concern   July 9, 2023 — Rated 0 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You canceled my appointment for carpet cleaning when I had same day to complete to move out of my home..

Report a concern   July 9, 2023 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water based cleaning

Report a concern   July 9, 2023 — Rated 5 out of 10 by A.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have 2 stained areas that didn't come out. We are getting our new furniture on Tuesday and you said you can't come back until Wednesday, the day after we get our new furniture. Very disappointed.

Report a concern   July 8, 2023 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and the results are what was promised.

Report a concern   July 8, 2023 — Rated 10 out of 10 by Marie Crockett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional company and products used cleaned my carpet well and has it looking brand new. 🙌🏾

Report a concern   July 8, 2023 — Rated 10 out of 10 by Patricia Serici Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is 28 years old and Zerorez has kept it almost brand new. Like the organic way of cleaning. Recommend to friends and others all the time

Report a concern   July 8, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario is an incredible asset to Zerorez. When he showed up we forgot about our appointment and rather than cancel our (already rescheduled) appointment, he helped us move things and took extra care during the carpet cleaning to make sure that our problem areas were taken care of. He was kind and not judgmental and we just really loved working with him. Thank you for a positive experience.

Report a concern   July 8, 2023 — Rated 10 out of 10 by Ashley Bradford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great. Very impressed

Report a concern   July 8, 2023 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic!

Report a concern   July 8, 2023 — Rated 10 out of 10 by Heather Ferraro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was fantastic! He did a great job helping get my carpets cleaned and helped me be sure we got the pet waste out too!

Report a concern   July 8, 2023 — Rated 10 out of 10 by M.G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff and carpets thoroughly cleaned

Report a concern   July 8, 2023 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great people and wonderful clean with. I lingering odor of product on our carpet. Makes a huge difference every time!

Report a concern   July 8, 2023 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous, attentive!

Report a concern   July 8, 2023 — Rated 10 out of 10 by Libby McCormack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I highly recommend Zerorez, as Tristan, who clean the carpet was very efficient, professional, and generally a nice person and he did a great job. Highly recommend. I give them a 10.

Report a concern   July 8, 2023 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and courteious

Report a concern   July 8, 2023 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employee, and he really worked to get our carpet as clean as possible

Report a concern   July 8, 2023 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no residue product. Crews are polite, knowledgeable and professional.

Report a concern   July 8, 2023 — Rated 8 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The process was simple and uncomplicated. The technician arrived a little early, a good thing, and began the cleaning process with coverings on his shoes and corner protectors for each room and hallway. I was pleased with his work along with the price. As expected the 4 rooms for $99 package increased with an additional application of carpet protection. I did NOT get the two Texas Rangers tickets that were supposed to be included. Forgot to ask the technician before he left. Other than that, I was pleased with the carpet cleaning.

Report a concern   July 8, 2023 — Rated 10 out of 10 by Kathy Saffell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets look and smell

Report a concern   July 8, 2023 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was one time and very pleasant to deal with. My carpets look wonderful after cleaning.
I will certainly call Zerorez the next time they need to be cleaned

Report a concern   July 8, 2023 — Rated 10 out of 10 by Hilma Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and great service.

Report a concern   July 7, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great! Mario, our technician, was absolutely fantastic. Will use again for sure!

Report a concern   July 7, 2023 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very nice and tried to please me. My carpet was damp thru the day after.


Privacy Policy