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based on 83390 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, timely, knowledgeable. Took the time to explain the process and provided options and recommendations.
Carpet cleaning
Technicians have always been friendly and very professional!!
Zerorez is a first class operation. The team is committed to customer satisfaction and, in my experience, they go above and beyond to make sure the job is done right. The technicians are kind, professional and helpful (and patient). Rafael Hernandez, in particular, went out of his way to help me with a difficult clean in the home of my aging parents. He probably did more than he should have, but explained that this is his philosophy--he truly believes that helping others is his calling. I am a customer for life! Thank you!
Everything
Friendly service. Great communication and easy to work with.
I liked the technician that was sent to my house, very cordial and professional. Explained everything and smiled.
Employees were very professional. The technician was a very nice person and explained his plan and did a thorough cleaning.
Joseph was awesome! He is the only one from Zerorez as well as other cleaning companies and our HVAC company that we have used over the years that was able to get off the panel to the evaporator coil. Everyone else said it was soldered on. Our plumber said it was not and Joseph confirmed that. Unfortunately, because the evaporator coil had been neglected for over a decade, it now has to be replaced. But so thankful that Joseph was able to get it opened up so that we could see why we were having so much dust in the house. The evaporator coil was totally clogged and getting rusty.
Quality service from friendly technicians.
Price, service provided, technician
Great communication of arrival time and explanation of the process from the worker.
Quality of work.
We are pleasantly surprised by the fresh scent after the cleaning. The rep David was on time and professional in his service. The carpets are very clean with a revived carpet padding. We certainly recommend your service to others.
I like how the process works not chemicals, etc. We have used your service several times and each technical goes over in detail what he is going to do and makes sure we are pleased with the results.
Every time I have Zerorez come out they do not disappoint! Team is fast, efficient and courteous. They are incredibly respectful of the property and take extra steps to ensure they don't accidently bump, scratch, or damage anything in the home. Cleaning results on the carpet are top notch and typically looks better than I even thought it could! Zerorez is my go-to for carpet cleaning and I wouldn't even consider anyone else!
s.
The tech was on time, professional and knowledgeable about the service.
The service was great and the personnel was excellent!
Another good job.Thank You
Your Employees, your service and your reasonable pricing.
Yesterday, Joe V. cleaned four rooms of our carpets and did an excellent job.
Joe was professional, cordial and was thorough in explaining his treatment.
I was very satisfied with Joe's performance.
I like the way they listen to what I need them to do and how careful they are and they really take pride in what they’re doing
The technician that cleaned my floors did a great job! He was very nice and personable, and he made it a fast and easy process!
The technician, Frank, was professional, efficient, and friendly. The cleaning process is much better than other carpet cleaning companies' and a good value!
Fantastic service!! Highly knowledgeable and great work.
Ended up with 2 stains in my bedroom that were nit previous three. Think its from dirty water in addition to simple kool-aid stains still are visible. Overalk looks like this company vacuumed my home with reused water only.
They did a great job cleaning as well as explaining the process.
Always professional and fast service and great prices.
No residue.
I like the flat and thin soles that the shoes feature. I am better connected to the ground.
The technician, Diamond, went above and beyond cleaning my carpet. He was on his knees treating a couple of stubborn stains. My carpet is old, but when he finished, it looked almost new.