Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2023 — Rated 10 out of 10 by Jonathan Lockhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The free tickets that I’m still waiting on in the mail ; and being on time .

Report a concern   July 16, 2023 — Rated 10 out of 10 by Richard Slivocka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs got cleaned, service man was wonderful….pretty simple

Report a concern   July 15, 2023 — Rated 10 out of 10 by Mitchell Brooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician made us feel at ease. We could tell he knew his stuff because any question we had he explained in detail. Our carpet turned out great. We will definitely reach out in 6 months for another’s carpet clean and request our previous technician.

Report a concern   July 15, 2023 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy did a super job!

Report a concern   July 15, 2023 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   July 15, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, good communication, fast and thorough cleaning

Report a concern   July 15, 2023 — Rated 10 out of 10 by Tracy Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, as always. William was exceptional. Thank you!

Report a concern   July 15, 2023 — Rated 10 out of 10 by Mary Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and renewed our 20+ year old carpets.

Report a concern   July 15, 2023 — Rated 10 out of 10 by Betty Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was amazing!! He reallty put out an extra effort to do his best on
the high traffic carpet in my rental.

We wouldn't use any other company!!

Report a concern   July 15, 2023 — Rated 8 out of 10 by B.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prior to the appointment find out if there is a need to Schedule 2 people in case there is a great need for furniture to be moved. That would be very helpful.

Report a concern   July 15, 2023 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was great

Report a concern   July 15, 2023 — Rated 10 out of 10 by Julie Landaverde Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are super satisfied with our carpet results. The tech we had was very knowledgeable and friendly. We will and have continually recommended this service to our family and friends. Our carpet feels & looks brand new.
You get 100 stars for price,service and availability. Highly recommend Zerorez!

Report a concern   July 15, 2023 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very helpful and responsive. He did a good job explaining what he would be doing and the results support his claims.

Report a concern   July 15, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was professional and very attentive. Jonathan Brown took his time and worked on various spots in our carpet. He did walk-throughs with me before and after cleaning and made sure I was satisfied with the cleaning. He also took his time to talk with me during the walk-throughs to see if I had any concerns. My husband and I are well pleased. I've already shared this experience with our friends and family. Thanks for an awesome carpet cleaning experience. We will definitely call for future services.

Report a concern   July 15, 2023 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks 100 times better than it was.

Report a concern   July 15, 2023 — Rated 5 out of 10 by L.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets didn't look any cleaner...

Report a concern   July 15, 2023 — Rated 10 out of 10 by M.T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciate the clean floors that stay clean. I highly recommend Zerorez.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Anita Malone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service person was very professional, cordial and knowledgeable. We appreciate his patience and attitude. Thank you

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean!

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. So great for allergies

Report a concern   July 14, 2023 — Rated 10 out of 10 by Jason Love Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 14, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job!!!

Report a concern   July 14, 2023 — Rated 10 out of 10 by Mario Rios Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and professional! He did a great job explaining everything in detail

Report a concern   July 14, 2023 — Rated 10 out of 10 by Delia Castillo-Arellano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really enjoyed working with Mario Castillo, our technician. He was professionally and explained the tile cleaning process and the amount of time it would take to complete the work request. We also like that your services include non-toxic cleaning solutions.

Report a concern   July 14, 2023 — Rated 0 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Every time we use zerorez there is a red residue that appears in symmetrical lines. They usually have to return a second time and redo those areas. We sent proof with photos. This time they refused and blamed it on pets which we haven't had for 3 years. Very disappointed and will share this on social media if not resolved. Its a shame we will have to switch companies going forward as we like to support local businesses.

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the service I had done.

Report a concern   July 14, 2023 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was clean with no residue.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Billy Ousley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean efficient not one smell in our home since the carpet was cleaned. No musty old water or old soap smell and the carpet was as soft as it was when it was new

Report a concern   July 13, 2023 — Rated 10 out of 10 by Paula Moss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good job. They go above and beyond to make sure I’m happy. The technicians are very polite and helpful.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Y.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service received yesterday by your technician- thank you!


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