Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Rebecca Raley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, the guy was so nice and did a fantastic job!

Report a concern   July 22, 2023 — Rated 10 out of 10 by P.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came was very polite and did an excellent job!! My carpet was very dirty and had stains and spots that I’m not sure where they came from….but it looks great now!! I’m very pleased and will be happy for anyone to enter my room. Not embarrassed about dirty carpet any longer👍🏼

Report a concern   July 22, 2023 — Rated 7 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Residue in my carpet this time? Carpet is stiff. Color removed in spots

Report a concern   July 22, 2023 — Rated 10 out of 10 by Andrea Cassata Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Communication throught the scheduling and cleaning process was exceptional. The technician that came out was very informative and did a great job. This was a cleaning for my clients that just purchased a home and you all did an excellent job in meeting their expectations.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Katie Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My couch, chairs, and rug look AMAZING. Mario was able to get stains out that I thought would never come out. My furniture looks new! Mario was professional, respectful, and really took his time with my upholstery. He even gave me pointers on how to get the most life out of my rug. I will be using Zero Rez and Mario from here on out.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Carol Huckin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was such an expert on our wool carpets. He cleaned the oriental carpets & when we found a stain after it dried he came back , retreated ^& now they are perfect! Very pleased with the overall experience!

Report a concern   July 21, 2023 — Rated 10 out of 10 by Nancy Cable Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and my carpets are clean again! Excellent Tech!

Report a concern   July 21, 2023 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick

Report a concern   July 21, 2023 — Rated 10 out of 10 by Rex Carson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employee

Report a concern   July 21, 2023 — Rated 10 out of 10 by M.M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased with the results that I receive after the carpet cleaning. The technicians are always professional.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Jesse Bustamante Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I get my offices cleaned. this is a production factory so there is oil, ink and grime, stains are cleaned every time.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Stephanie Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that every time I call and get a appointment the services provided are extremely excellent especially from the last cleaner that came out to serve my carpet. They where friendly, efficient and professional! Please note this outstanding service on his file and allow him to know, we in Duncanville Texas appreciate his outstanding services.

Thank you, Stephanie

Report a concern   July 21, 2023 — Rated 0 out of 10 by D.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$75 per small stain?

Report a concern   July 20, 2023 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man, prices, clean carpet.

Report a concern   July 20, 2023 — Rated 8 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I’m not sure you could. The traffic areas are still noticeable although much better and there were a few spots still remaining. Your tech was very friendly- he worked diligently and when the first tech showed up without a working black light you sent someone right out.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Roy Levin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did a super job

Report a concern   July 20, 2023 — Rated 10 out of 10 by Lawrence Vonhagel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service Job was done perfectly Tech was polite and knowledgeable

Report a concern   July 20, 2023 — Rated 0 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Are you kidding? Did you read the text messages that I sent in response to your text message to me?
I need an experienced supervisor to make an appointment to view the issues.
Call me atPhone number removed798

Report a concern   July 20, 2023 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rug look wonderful and feels even better.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Elizabeth Pattillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our cleaner Julian did an amazing job! He was friendly, professional and thorough! The carpets were very clean when he finished. Very pleased!

Report a concern   July 20, 2023 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality job and technicians. Very knowledgeable and fast drying carpets once it’s all finished.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Jeanette Crosier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Very professional. We are always pleased and our carpets look amazing!

Report a concern   July 20, 2023 — Rated 0 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had used zeroes couple of this time, I was nickel and dime this time. Did you change the way you pay the carpet cleaners? Do they get a percent of want the nickel and dime out of you.

Report a concern   July 20, 2023 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s convenient - I don’t like how everything went to per gallon!

Report a concern   July 20, 2023 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile looks like new, service person was terrific

Report a concern   July 20, 2023 — Rated 0 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I ask your cleaning agent I would like to clean some small closets.
He said not a problem but submitted an additional charge for $80 dollars more.
He should have been up front of the cost. It felt like scam on the back side.
Were done in the future.

Report a concern   July 20, 2023 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was friendly, timely, accommodating and prompt to perform the service thoroughly and without much disruption. Not upselling or add-ons, just reiterated what I wanted and the condition of the flooring and expectation and everything was clear.

Yes, I would recommend Zerorez to a friend or colleague.

Report a concern   July 19, 2023 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and no detergent.

Report a concern   July 19, 2023 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the results. Technician was very professional and explained the whole process.

Report a concern   July 19, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product is really good, I would recommend to others, the service was 100% .


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