Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83394 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Linda Timmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet stays clean longer. The dirt does not reappear.

Report a concern   January 17, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything, there is no carpet cleaning company that can compare. I will never use anyone else.

Report a concern   January 17, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was given on time, professionally explained and performed! I appreciate the opportunity to give my feedback.

Report a concern   January 17, 2013 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE WORKMEN THAT HAVE BEEN TO OUR HOUSE HAVE ALWAYS BEEN POLITE AND EFFICIENT.
THEY DO AN EXCELLENT JOB WITHOUT A MESS. THEY ALWAYS TRY TO BE HELPFUL WITH SUGGESTIONS TO KEEP OUR CARPET AND TILE LOOKING GREAT. I WILL CONTINUE TO USE AND RECOMMEND YOUR COMPANY.

Report a concern   January 17, 2013 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean.

Report a concern   January 17, 2013 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simply, they work. I've never had a carpet cleaning company that got out all the spots, but you did.

Report a concern   January 17, 2013 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

If you offer to provide services at a discounted rate, the technician should be prepared to provide the service

Report a concern   January 17, 2013 — Rated 10 out of 10 by Larry & Karen Donohue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the honesty of your employees and the care they take to do it right. Mike did a fantastic job and i'm going to ask for him to come back when we need cleaning again.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Francis Ramon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did an excellent job of cleaning and great service.

Report a concern   January 17, 2013 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets were cleaned very well; however, the way my wife and I were treated by your team was great (over the phone and in person)!

Report a concern   January 17, 2013 — Rated 3 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was overcharged and did not receive my fullers gift certificate like I was told.

Report a concern   January 17, 2013 — Rated 8 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am happy with the results AFTER a redo of the tile cleaning. The original cleaning left residue in the grout and on the tile. The original tile cleaning was left VERY wet and took hours to dry. The redo was dry before the guy left.

Report a concern   January 17, 2013 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue in carpet

Report a concern   January 17, 2013 — Rated 5 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some faded areas on our couch from cleaning.

Report a concern   January 17, 2013 — Rated 10 out of 10 by Sharon Riddle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned nail polish and tomato juice well.

Report a concern   January 16, 2013 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was first class. Randy did an excellent job and explained everything to me. He was able to remove spots other cleaning service have not been able to remove.

Report a concern   January 16, 2013 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do not use soap which can attrack dirt later.

Report a concern   January 16, 2013 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who cleaned our carpet was very polite and respectful. The carpets really seemed clean when he finished.

Report a concern   January 16, 2013 — Rated 6 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The dispatch department made two significant mistakes. If the original work order had included that I wanted my carpet stretched as well as cleaned, a second appointment wouldn't have been necessary. The original team that showed up came without stretching tools, and I had to reschedule.

Report a concern   January 16, 2013 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like there are not chemicals and your service staff was excellent.

Report a concern   January 16, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you were able to remove some high traffic areas along with some pet stains from my carpet.Excellant job!!!!

Report a concern   January 16, 2013 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick easy and did a GREAT job!!!

Report a concern   January 16, 2013 — Rated 8 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was great. The guys that came out were clean and friendly and even gave me tips on dog potty training. The sofa, chair, rugs and carpet all look wonderful. Zerorez is very expensive and not something I could afford to do on a regular basis. Don't know if you could make price adjustments or not.
First name removed

Report a concern   January 16, 2013 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed withe the agent who cleaned our carpet. Very thorough and very knowledgable.

Report a concern   January 16, 2013 — Rated 1 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We felt the estimate we received for stretching and cleaning our carpets was just too high!!

Report a concern   January 16, 2013 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no complaints

Report a concern   January 16, 2013 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Response time, price, service...

Report a concern   January 16, 2013 — Rated 10 out of 10 by Robert and Laura McDonald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and clean and no chemical smell & dries quickly

Report a concern   January 16, 2013 — Rated 10 out of 10 by Sherrie and Scott Owens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, knowledgeable and prompt. All good qualities I look for in my vendor choice and yuou are my only choice for carpet cleaning.

Report a concern   January 16, 2013 — Rated 10 out of 10 by Linda Morris. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean and bright mt carpets looked....Almost like brand new!!!


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