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based on 83394 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, friendly people and the carpet looks great after being cleaned, withnpromo, the price was great.
Carpet is really clean, arrived in a timely fashion and were quick about doing the job.
Green products, good service, fair price.
Very reasonable and makes my carpet pretty!!
Using your special 'water' haven't seen the stains come back!!!
Green, safer for our son
The guy was on time, did a great job and wasn't a pushy salesperson trying to add on extras.
No chemicals or shampoos are used.
I was very happy that you came back and stood by your work. The second cleaning was phenomenal.
Too many hidden costs.
If it took a second technician to get the job done, that's what you did and it was done to my satisfaction. Thank you!
Last person, I believe Kasey did very good job. Now I am Happy now.
DRYING TIME IS SHORT AND CARPETS LOOK VERY CLEAN
Great Service. Mike Mitchell, the technician was wonderful to work with. Very pleased with the carpets and tile. Still amazed at how good my entry tile looks. It is like a new floor. My carpets couldn't look better.
The customer service was outstanding! !! I will be using you guys again and will be referring to all my friends
Technicians were helpful and had a great attitude...will definitely use again..
Chris was very professional and pleasant to deal with. He explained everything he was going to do. He did a great job and I plan for him to come back in 6 months to a year.
on time and professional
Very clean results
We had new carpet installed about 6-8 years ago and have kept it very clean with a high end vacuums,this was the 1st time we have had the carpet cleaned. I was very pleased how well the Zerorez process worked on the high traffic areas. since I like the fact that you do not use soaps in the carpet
I own my own company (selling & servicing high end vacuums) & its good to see the level of customer service your rep displayed, he was informative and very quick. The Carpet looks brand new.
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I have laminate flooring and it would have been nice to put down placit to prevent the water and foot prints from getting onto the laminate Just a suggestion
There are areas of the carpet that appear to need touch up, and areas in shower where grout still shows soap residue.
No soap, etc. Service people are professional.....
Our technician was outstanding and worked extremely hard on our carpets. He knew his product well and was able to recommend the appropriate treatments needed. We were very happy with our service and results. Thank you!
They had to come out twice to clean one spot; otherwise, they were very efficient and did a great job on both occassions.
I've used Zerorez for tough spot removal and they've done an amazing job. The technician was efficient and knowledgeable. Zerorez is my first call.
Add the $8 for gas to the quoted price. It isn't a huge amount but wasn't a good first-impression. The men who did my carpet did a good job--but they came in with me already having one bad feeling about the company. Why not just say $88 instead of $79.95 & then telling me by email I'm going to owe another $8?
Techs cleaned around a portable playpen in our playroom, which could easily have been moved, it is on wheels. Also failed to move a lightweight ottoman and simply cleaned around it. The main tech was odd and made me feel a bit uncomfortable. He shared way too much personal information and spent way too much time talking.
I like that they are enviornmentally safe and leave no residue. Our Tech "Z" was wonderful. He was professional. He was knowledgeble and took great pride in what he was doing.

The quality of the clean was excellent & the quality of the customer service was even better. Ceasar was awesome, next time we use you guys, and we will, we would absolutely ask to have him back. He is an excellent rep for your company.