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based on 83394 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job without detergents so no worries about the cats. Thanks!
No harsh chemicals or residue Carpets look great and the service techs are really nice.
Service people are cordial and knowledgeable. Great product my rugs look like new again.
We had 3 bedrooms cleaned and treated. The technician was polite, well-groomed and knowledgeable. The bedrooms are off a hall that is all hardwood floors. I asked if I needed to cover the floors and was told if water got on them he would wipe it up--and he did.
However, foot prints were left on our hardwood floors. May I suggest that hardwood floors be covered by your firm or tell the homeowner to do so. Also those hospital shoe covers would be a suggestion.
The staff were very friendly and my carpets almost look like new again! My carpets are almost 9 years old, we have 3 kids, and most family events are held at our house so to have the carpet looking almost new is amazing!
Fans to dry carpet sooner. It took too long for the carpet to dry.
stains are coming back up. at first it looked clean, but not anymore..i could have clean just as well and at lot less expensive.
Nothing at this time. I've only had the carpet clean for 3 days. Let me live with the results for awhile so I can give you a better informed opionon. The young man who cleaned my carpet was great. The carpet looks almost new. I'm really happy. Thank you.
I feel that my carpet is very clean now without any residue. There is no shampoo odor either. The technician was very conscientious.
Great service and results
I liked that it didn't leave residue in my carpet and that it's a more "natural" method of cleaning. Also, my tech was very friendly.
Carpets are left fresh and CLEAN.
The way the products cleaned the carpet. We had a spot in one of our rooms were my son had spilled chocolate milk 7 or 8 years ago and could not get it out. I had the carpets cleaned by other companys numerous times and it would always reappear.When your cleaner told me he could get it out i said, they all say that and it comes back. I was wrong this time it has completely disappered. I will always us your company and will spread the word on how a goood job you do.
Very through and Troy our technician was very knowledgeable and helpful.
Very happy with the outcome. Your service tech was very professional and described everything he was doing.
We ordered just carpet cleaning. When the tech arrived, he offered a tile and grout cleaning service for an extra $100. The carpet service was fine, the tile and grout service was bad. There were small pools of water that when dried, left a residue; they sprayed some of there treatment water/chemicals on our refrigerator; and all the tile had streak marks when it dried. My wife had to basically go back and redo everything.
They seem to work.
your company was able to remove stains that the other companies had failed to. Although Zerorez is a little pricey, it saved me from having to buy new carpet.
move small pieces of furniture and clean under so color of carpet is the same. I requested a few things be movwe, a chair and coffee table for example.
Not messy drys quick
Your rep that cleaned my carpet was very professional and very friendly.
No chemicals. Very friendly technician.
the couch which you can to clean is still quite stinky....for $150 I expected more
Quick drying time. Courtious, profesional service. Concern for my furniture and well being.
My sofa cushion was ripped from the cleaning and I was supposed to get a call to repair it and I have not.
I like that everything was cleaned without chemicals and that the service was professional and on time
Excellent cleaning, neat, courteous and arrived on time.
effective cleaning
The carpet cleaning was very good but the upholdstery cleaning caused some shredding damage to the material in two areas on one of my wingback chairs. Also, there were several detail areas on both chairs that did not appear to have been cleaned. Your service technician was prompt, cordial and worked quickly but I cannot give a positive reccommendation on your upholstery cleaning, especially because of your high rate ($90/chair) and the resulting damage that occurred. I am very disappointed with the upholstery cleaning.
Your service did exactly what it said it would do. It got our carpets clean and in like new condition without harsh chemicals or dyes.