Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2013 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great. But more importantly the technician was very friendly and professional. If I owned a company, he would be the kind of employee that I would hire!

Report a concern   February 22, 2013 — Rated 10 out of 10 by Lyn Hughes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used you for 3 or 4 times now to clean my carpets and I'll won't use anyone else! This was the first time I used you to clean tile. I honestly had NO IDEA that my kitchen tile was WHITE. When I moved in with my husband 11 years ago, he had just hand scrubbed the grout in the kitchen and it was a lovely white with off-white tile. Your serviceman turned the whole kitchen floor WHITE! Unbelievable!

Report a concern   February 22, 2013 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional, courteous, and left my home very clean!

Report a concern   February 22, 2013 — Rated 9 out of 10 by K.A.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just water for cleaning. Fast. Friendly. Right price.

Report a concern   February 22, 2013 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

explanation on what was being down and how it would benefit me and the tech was very helpful unlike the other companies,

Report a concern   February 22, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was very clean & looked great!

Report a concern   February 22, 2013 — Rated 9 out of 10 by F.A.S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient service,with great results.

Report a concern   February 22, 2013 — Rated 9 out of 10 by Z.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, great service, and terrific results.

Report a concern   February 22, 2013 — Rated 0 out of 10 by G.R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price on WBAP was advertised at 89 for 3 rooms. By the end we paid 234 to have pet treatment and the carpet smells horrible! We will have to have it re-cleaned by someone who knows what they are doing.

Report a concern   February 22, 2013 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap

Report a concern   February 22, 2013 — Rated 8 out of 10 by R.M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Seal door while hose in use to prevent insects, cold or hot air, etc.

Report a concern   February 22, 2013 — Rated 10 out of 10 by J.A.C.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

End results are what you expect. Technicians are experienced and customer service driven.

Report a concern   February 22, 2013 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech was friendly and explained the product and what he was going to do each time.

Report a concern   February 21, 2013 — Rated 10 out of 10 by Lucille McIntosh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superb! Can't be beaten.

Report a concern   February 21, 2013 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men who came to re clean part of our carpet after the tile cleaning did a very good job.

Report a concern   February 21, 2013 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and the two fellas that were here were very professional and courteous

Report a concern   February 21, 2013 — Rated 1 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Man arrived an hour early, no uniform, unmarked old white van, no business cards, no bid/estimate sheet. Do I open my door to this stranger and let him walk through my house?

Prices outrageous. Mentioned Jody Dean and the Morning Team for the 30 percent discount--got hassled.

All in all, $1.75 for cleaning and sealing tile floor is out of range of reasonable.

Report a concern   February 21, 2013 — Rated 10 out of 10 by Patti and David Guerrero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caring attitude of Robert and Andrew.

Report a concern   February 21, 2013 — Rated 10 out of 10 by Linda Tresp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works. My carpets look great.

Report a concern   February 21, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people were able to clean a very large deep blood stain.

Report a concern   February 21, 2013 — Rated 4 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet was not terribly dirty to begin with, but now that it is dry I can still see the spots I was concerned about. Also, I paid the extra fees for the pet odor removal after Joshua explained that this was the best way to get rid of any bacteria lingering as well as removeing any odor. I was very disappointed in the lack of precision of the process. I can smell the cleaning solution in some spots, but can still smell the pet odor in the same area. The solution was just splashed around then immediately sucked up. Joshua was great, very polite and friendly, I'm just not sure the service was worth the very high fees charged.

Report a concern   February 21, 2013 — Rated 9 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process cleaned carpet and tile very well.

Report a concern   February 21, 2013 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great!!!!!! Kris did a great job on our carpets

Report a concern   February 21, 2013 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   February 21, 2013 — Rated 10 out of 10 by Rukiya Kitwano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Providing an effective "green cleaning" option! Thank you

Report a concern   February 21, 2013 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Richard was fast and efficient. I did not like the scheduling people they were rude and not knowledgeable.

Report a concern   February 21, 2013 — Rated 10 out of 10 by Gale and Suzanne Irland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked and felt like a new one! The gentleman was very friendly and professional. My friends were anxious to hear about my experience and I told them how very satisfied I am.

Report a concern   February 21, 2013 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great to have Nolan clean my carpets.

Report a concern   February 21, 2013 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick, efficient, thorough, dependable

Report a concern   February 21, 2013 — Rated 10 out of 10 by J.P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and efficient work. Carpet looked great.


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