What our clients think of us!

Our carpets look beautiful and the tech you sent to clean our carpets went above and beyond!!! First time we used you ... we will use you again and recommend you!!!

We still have pet stains and did not realize the $240 dollars we paid for pet treatment was non guaranteed until I opened the invoice and saw this. When I asked the Joseph if he could get all of the pet stains up, he said yes, no problem. We purchased a black light and found that there are pet stains Joseph and I walked prior to cleaning that are still there! I feel that since he said he could get them up and did not say what I was paying for was non guaranteed, that someone should come back out and reclean these areas where the pet stains are. I had recommended you to 5 co-workers, but will take this recommendation back.

thr great job they do with the worst carpet

Your technician was GREAT and the carpet drys Very fast. It looks great and smells great!!

Crew was knowledgable and professional.

On time for appointment. Thorough job of cleaning.
Carpets and upholstery looks very good.

Clean for environment & doesn't irritate animals. Trained knowledgeable staff. Thorough cleaning. And very affordable.

Your staff was very friendly and fast.

Tech very eager to please

Have used service twice; technicians have been great, friendly, helpful, seem concerned to do a quality job (today's tech was Luke). Not sure about pricing; I have not used another service so can't compare, but $60 per room for pre-conditioning seems VERY high; it's higher than the actual cleaning charge per room. It takes the tech maybe 30 seconds to spray a room with the pre-conditioner, so $60?? Is the chemical itself that expensive? The tech offers a break on that ($60 for all rooms, since I was a repeat customer; though I think I remember that my first time as a customer they offered the same), which is the only thing that makes it halfway acceptable, but having four rooms cleaned breaks down to $15 per room for pre-conditioning, and the tech says pre-conditioning is pretty much always the way to go, so basically you're paying $65 per room if you get the break on the pre-conditioning, and $110 per room (!!) if they didn't offer a break on the pre-conditioning. No one would pay $110 per room, so makes me wonder if the "$60 per room for preconditioning, but I'll give you a special deal" is just a standard line; I'd rather they just be up-front, say pre-conditioning is the only way to really get most carpets clean, and just charge a standard $10 per room for pre-conditioning. But as I said, I have not used another service, so maybe this pricing is not way out of line with others (maybe I'll try another service to find out); but it seems very high and maybe not altogether up-front. But the technicians I've had have been great.

My carpets are always very clean, and the service people are courteous and knowledgeable about their work.

Zero residual!

I feel like my carpets are cleaned to perfection.

Carpets looked very clean and Richard was very friendly and accommodating. The only complaint I would have would be that there was a dead spot in the grass (about 2 or 3 square feet) right where the hose came out of the truck and then a couple of 1/2 inch wide lines in the grass where it looks dead that run up to the house (I believe where the hoses were). I didn't think you used any chemicals, so I am puzzled at why this occurred. I should grow back and be fine, just wasn't expecting that.

Always a good job

They are very good at taking out stains out of carpets. However, it is quite expensive!!!

They do an awesome job. My carpets have never looked cleaner. Thanks.

Knowledgeable and friendly staff.

I really like the personalized service we received from our technician. He not only provided us with options that were the best for what we needed from a carpet cleaning standpoint, but he also seemed to show general interest in us as people as well. I was very pleased with the service we received and would highly recommend Zerorez to other people I know. Thanks again for a great experience!

Great results - clean carpets!

It smelled fresh and Took the one area of cat urine out. JB my Tech was the Best!

Quick, prompt service.
I actuallythought the price of the Scotchgard was too high, but knew I needed it.

The carpet cleaning service was outstanding, removing several stains. The technician was very knowledgeable and courteous. Zerorez has an excellent product and service. We were very pleased with the service.

I appreciate the fact that they give a 2 hour window for their arrival time. My time is valuable as well as yours and I appreciate the fact that Zerorez is concerned enough to keep to a schedule. I can't tell you how many companies tell me they will be there between noon and seven and don't bother to call to let you know an approximate time of arrival so I waste a half day waiting for a company who may or may not show up.

Everything! Keith Loatman was the tech that came to clean my carpet. He was very courteous and did a great job on my carpet. I found some recent paint spots and had no trouble getting them up. Even the graphite my husband got on the carpet came out. It looks like brand new carpet. I appreciate Keith's genuine interest in getting my carpet clean. I will spread the good word about your company.

job well done. all the dirt and stains are gone and my carpet smells great. the service guys were very friendly and quickly got the job done.

Thanks

It was quick, the guy who came out was very knowledgeable.

The product worked. The technicians were extremely helpful, professional, curteous and knowledgeable about what they were doing and how we, the homeowners, should take care of the carpet on forward.
Thank you

No chemicals!!

state-of-the-art - don't have to use my water - most efficient