Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83401 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 12, 2013 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Floors look gross and carpet cleaned and grout cleaned worse 400 ever spent

Report a concern   April 12, 2013 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men were very professional and did a great job!

Report a concern   April 12, 2013 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets with no added chemicals to create a residue. Staff was extremely kind

Report a concern   April 12, 2013 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superior products and excellent customer service. I do like the fact there is no chemicals in your products and our carpet looks very fresh and clean.

Report a concern   April 12, 2013 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very satisfied with the job Tony did

Report a concern   April 12, 2013 — Rated 10 out of 10 by Penni Phelps Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciated the "clean, no residue approach, which was clearly emphasized in the Zerorez coupon we used. We have three great "rescue" dogs at home and are careful of all products we use inside and outside the house. And of course with dogs, you usually get a few chances to deal with the occasional "accident." Our experience in trying the usual response of "nuking" the spot with over the counter products had already proven to us that the "build up" of cleaners was in fact making the locations worse!!

(You certainly may edit the following info if you wish to use us as a reference) I will say that a quick internet search of reviews for Zerorez was almost a deal breaker, until a closer look revealed the vast majority of complaints about the service were out of California. When narrowed to Texas, however, the references were outstanding. You're team (Justin King - and I'm sorry but I've just drawn a blank on the second gentleman's name) were courteous, obviously careful of our home and very informative regarding each step they took, why and how your approach worked.

Report a concern   April 12, 2013 — Rated 10 out of 10 by D.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they did the job and did not leave residue, plus dried in a reasonable amount of time. i can't believe they were able to get the blood stains out, they were 2 weeks old and they are gone.

Tech was very helpful and thorough

Report a concern   April 12, 2013 — Rated 10 out of 10 by Hsiang Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've loved every aspect of Zerorez since you started. Only Zerorez has ever cleaned our carpets and only Zerorez will clean our carpets. The dramatic difference we see when your people get part way done is what impresses us everytime. We do not see how dirty the carpets have become because it is gradual but the difference we see is immediate.

Report a concern   April 12, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys that came out were awesome. They were friendly, professional and very helpful.

Report a concern   April 12, 2013 — Rated 9 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

leaves carpet feeling soft, dries fast

Report a concern   April 12, 2013 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professionally done and my carpet looks great.

Report a concern   April 12, 2013 — Rated 6 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very nice and knowlegable guy came to clean, but company too expensive!

Report a concern   April 12, 2013 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brandon was thorough polite and professional

Report a concern   April 12, 2013 — Rated 5 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tim, the tech got aggravated when I decided that I didn't want additional services. Also I had to ask him to put on shoe covers and not step on the already cleaned carpet. I would probably use Zerorez again but will request a more professional tech.

Report a concern   April 12, 2013 — Rated 10 out of 10 by Sunny Gadway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ernest got the spots out and the rugs look brand new. Ernest was extremely professional and very genuine.
Thank you. We recommend your services all the time.

Report a concern   April 12, 2013 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked close to new, very pleased with it all including the cleaning PROFESSIONAL. had a coupon but for some unknown reason wasn't on the invoice. CEF

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are cleaner than they've ever been!

Report a concern   April 11, 2013 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residues

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with the stain removal and how good my parents' old carpet looked after y'all cleaned.
Also very impressed with the nice man who came to clean.

Report a concern   April 11, 2013 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seems clean and green

Report a concern   April 11, 2013 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service by yopur technicians

Report a concern   April 11, 2013 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you do not use chemicals, only water and natural products.

Report a concern   April 11, 2013 — Rated 10 out of 10 by D.S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional great work

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the type of rug cleaning products you use.

Report a concern   April 11, 2013 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional staff who went out of their way to make me happy. I wanted to replace my carpets but after your service they look great and now I don't want to replace them.

Report a concern   April 11, 2013 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to clean very well.

Report a concern   April 11, 2013 — Rated 10 out of 10 by Y.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was polite and professional. Job was well done and care was taken to not damage house.

Report a concern   April 11, 2013 — Rated 10 out of 10 by C.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

had heavy pet stains that the technician was able to completely remove

Report a concern   April 11, 2013 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When there was a problem with one of the rooms not looking good after the first cleaning, zerorez returned the next day to redo the room. It looked much better after the second cleaning.

Report a concern   April 11, 2013 — Rated 10 out of 10 by Nicole Hartnet Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!


Privacy Policy