Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean & successfully done

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Product! Gets To The Toughest Stains.

Service 💯 %!!!

Report a concern   April 5, 2026 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Bert was excellent. Primo customer service. I only wish ZeroRez could have fulfilled my request for Mariners tickets as specifically discussed with Makenzie the sales rep.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the work John did

Report a concern   April 5, 2026 — Rated 10 out of 10 by Denise Broadhead Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional tech explained what was needed the best options and cost. He then proceeded to complete the work. Finished the job and thanked us. We recommended our neighbor at 3711 next door they should be contacting you soon. Thanks

Report a concern   April 5, 2026 — Rated 10 out of 10 by Abby Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know it’s clean products and the service is amazing. Everyone always takes the time to explain everything to me and doesn’t push anything on me I don’t need.

Report a concern   April 5, 2026 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician worked very hard to solve the issue.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Ross Dominguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, nice friendly staff.

Report a concern   April 5, 2026 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guarantee behind the work!

The technician explained every step of the process. He is a 10+

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and great outcome from the carpet cleaning.

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth was awesome! Did excellent job cleaning floors and is highly professional.

Report a concern   April 4, 2026 — Rated 5 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid an extra $210 for pet care and the spots are still very visible.

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did a great job on our carpets. If we had questions, he answered them quickly and effectively. Would definitely have him do them again at a later date.

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, professional service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quick it dries. The technician Jay was great. He explains the process and pointed out some areas of concern. He did a great job!

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning is superb! We've used Zerorez for 20 years.

Report a concern   April 3, 2026 — Rated 0 out of 10 by N.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was left with a ding on my door, pet hair everywhere (I don't own any pets, by the way), and my carpet still needs cleaning. For $ 1,500, my family expected professional-grade service from start to finish.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Brandon Chapman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service of the tech doing the work great communication

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaimie was very kind & polite

Report a concern   April 3, 2026 — Rated 10 out of 10 by Connie Jacobson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marvin is a great tech!
He's so diligent, very professional and always kind

He works the carpets like they were his own.

I'm so pleased with this work that we want him to come back every 90 days

Thank you

Report a concern   April 3, 2026 — Rated 10 out of 10 by Q.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kim Martz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was super knowledgeable and friendly. He did an excellent job and I would highly recommend Zerorez!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, reasonable and great results

Report a concern   April 3, 2026 — Rated 10 out of 10 by Diane Hodge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cory was a great listner, he was professional, he was honest, and he did everything he could to address all the past shortcomings of former technician. I appreciate the way that Cory cleaned all the rooms and the extra attention to detail. Cory was present on the job physically and mentally. Other technicians gave the preception they were already out the door when they walked in the door.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Phoebe Sisk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding natural process that outperforms all others!

Also exemplary employees! Efficient, friendly, helpful! Doubt he

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love that there is no residue left on anything we have cleaned by Zerorez, because we have grandchildren all over those upholstered pieces, No worries about allergy reactions.
We love the process of setting up appointments because it's so easy. Always on time, always in communication with us, and we're always so happy with the results.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule
Prompt arrival
Knowledgeable
Courteous
Professional

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey, the tech did an excellent job. I would like to have him at any future carpet cleaning!

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very easy to make the appointment, and Paul the technician called prior to the appointment time. To let me know how far out he was from arriving, he was very friendly and professional. I would highly recommend and would request him again to come again, he did a great job!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Patricia Suesov Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived early and was finished under 30 minutes!! Did a fantastic job. Granted it was a very small space but the service person was so accommodating and personable! Highly recommend!


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