Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 17, 2026 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet and friendly service

Report a concern   April 17, 2026 — Rated 10 out of 10 by Linda Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service
Great results

Report a concern   April 17, 2026 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Great results.

Report a concern   April 17, 2026 — Rated 10 out of 10 by N.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great. Super friendly

Report a concern   April 17, 2026 — Rated 0 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price was 142 dollars then it jumped 80 bucks when the guy was standing in my house. Then he had a bad attitude about how y’all’s ai system just messes up..

Report a concern   April 16, 2026 — Rated 0 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet in my bed doesn’t and probably wasn’t even cleaned since I was picking up hair and crumbs that was previously there. Besides the carpet wasn’t even wet besides as you walk in. Now the living was wet in some spot I felt but there was a couple spots had asked for him to do again didn’t looked like it was cleaned well. He proceeded with it probably looks like that because it was wet. Not really because it’s dry and still looks the same. I feel like I wasted my money as little carpet as there is to even clean and carpet is only a few years old. I probably could of used my rug cleaner and it would of looked better.
First name removed

Report a concern   April 16, 2026 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice work

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just needed a new large tea stain cleaned up. Since I recently had the carpets cleaned, I didn’t need the 3 room special. I appreciated that a 1 room price was offered.

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a good job cleaning my carpet. It looks brand new. They were respectful for the furniture and was very neat.

Report a concern   April 16, 2026 — Rated 10 out of 10 by George Beamon Iii Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Earth friendly and competent service

Report a concern   April 16, 2026 — Rated 10 out of 10 by Andrea Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a good job for us. We are satisfied every time they clean our carpes.

Report a concern   April 16, 2026 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oscar Baez and Alejandro Torres were so helpful and responsive. Appreciative their help and promptness!

Report a concern   April 16, 2026 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job

Report a concern   April 16, 2026 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great. Very respectful and did a fabulous job!

Report a concern   April 16, 2026 — Rated 10 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional and excellent cleaning job

Report a concern   April 15, 2026 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

lower the price

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good products, Great services & worker Bees & Good Pricing.

Report a concern   April 15, 2026 — Rated 0 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am tired of using this company and they never have notes saved on what they did the time before.

Also, the guy who came out this time wanted to charge me $350 for an 12inx12 in area to do a flash treatment on. That is nuts.

I will likely never use this company again.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Golda Christ Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabulous people doing fabulous work! My carpets look fabulous .
Seriously, that did great I use them whenever I need clean carpets I don’t hesitate to call Zeroez.

Report a concern   April 15, 2026 — Rated 10 out of 10 by H.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When. Zero cleans carpets.....they ARE CLEAN. ..enuf said....ok!

Report a concern   April 15, 2026 — Rated 8 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

If you're running late, please give the customer a courtesy call ;-)

Report a concern   April 15, 2026 — Rated 0 out of 10 by P.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks the same as it did before it was clean. It doesn't appear to have been cleaned at all. I will not be using your business again or recommending you.

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The specialist was very knowledgeable and friendly. My chairs look great!

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet came out very good.

Report a concern   April 15, 2026 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond, the man sent to clean the grout on my floors, was amazing. Nobody has gotten the grout looking like new, but he did!

Report a concern   April 15, 2026 — Rated 10 out of 10 by John Tamez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who knew what he was doing. My three rooms had a tenant who ignored carpets for four years. The results were astonishing and highly through the effort by tech. Kid went to Richardson High and I was impressed to witness sheer pride in doing a great job.

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really enjoyed my technician. He called ahead with his ETA and was on time. He walked me through the process and did a demo on my carpet and couch. I wasn't going to have my couch cleaned and my tech mentioned the couch was larger area to absorb odor and I am glad I did. It has been nice to come home to a fresh smelling house every day.

Report a concern   April 14, 2026 — Rated 2 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The main purpose of this work was to remove the stain. It did not happen. And it was overcharged.

Report a concern   April 14, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional, knowledgeable, and did an excellent job!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Nick Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez but the techs are the ones that deserve all the credit. George was great! He was very thorough and professional. He took very good care of our home and the end result was amazing!


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