Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85385 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Nicole Battle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great promotion. Easy to schedule. Very quick. Technician was very informative and polite. Would definitely use again.

Report a concern   August 15, 2026 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, Cordial & Professional

Report a concern   August 15, 2026 — Rated 10 out of 10 by Lisa May Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, with no scent, friendly and worked with me.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Greta Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough cleaning and no sticky residue on carpet

Report a concern   August 15, 2026 — Rated 10 out of 10 by Laura Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very informative, knowledgeable, and professional..

Report a concern   August 14, 2026 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already recommended your services to two people
Jamie was very prompt. Told me exactly what needed to be done. He was very efficient and I
Was amazed how well my carpets cleaned.
I had seriously thought I would need to replace my carpet. But with your services I’ll be happy to have them cleaned again.
Thank you and I’ll probably be contacting you again next year.

Report a concern   August 14, 2026 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

One of the guys that came to clean my carpets put his shoe coverings on before he came in and then the coverings disintegrated so there was nothing under the bottoms of his shoes long before he was finished. There were little pieces of the covering fabric on my floors when he left. Not a huge deal but he should have put new ones on as this happened about half way through the cleaning job. Everything else was good.

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at a reasonable price.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Lisa Pinckard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable, professional and friendly. He explained the processes he was going to take to clean my carpets (and treat the stains) and was very help in recommending the best way to treat/clean my carpets. 10/10 would recommend to everyone.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Lorenzo Debendictis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very affordable with excellent service and outstanding results!

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product made the carpet look almost brand new! There were horrible stains on the carpet and they came up and it appears as though they were never there!

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honesty and great work. Efficient and very communicative as to what the prices and work being done.

Report a concern   August 14, 2026 — Rated 1 out of 10 by R.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I pay too much money to cleaning my 2 carpet rugs, and still look the same, when i make the appointment, they told me one price, and then, when he came to my house he told me different price, 3 time more... I am not recommended... Too expensive.....

Report a concern   August 14, 2026 — Rated 10 out of 10 by Jeanene Ludlow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was friendly and did a nice job. Our carpets now look so much better.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Samantha Sutherlan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team members were very polite and professional. John knew what he was talking about and made great recommendations on how we could achieve the best clean possible.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Debby Gravitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zero Rez for years, and have always been totally satisfied. My carpets come out looking brand new and the techs that have done the work have been courteous and have always done a great job. Coby was the last tech and he made my carpets look brand new!!

Report a concern   August 13, 2026 — Rated 10 out of 10 by Walter Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would like to bring to your attention an exemplary technician. On August 12, 2026 your technician arrived at my home 5816 Lorenzo Dr. Grand Prairie to clean our carpet. He was very professional, informative and knowledgeable. He did a great job cleaning my carpet I was very satisfied, and will definitely refer your service to my neighbors, friends and family.

Report a concern   August 13, 2026 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and did an excellent job in cleaning an area rug that hadn't been cleaned in many years. The tech was very efficient and personable.

Report a concern   August 13, 2026 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service and always cleans carpets well

Report a concern   August 13, 2026 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guy, great service!

Report a concern   August 13, 2026 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex that did the work. He was tenacious in getting difficult spots out of the carpet.
He has a great attitude.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Anne Biggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm a repeat customer, and I recommend them to my customers also. I'm a realtor.

Report a concern   August 13, 2026 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   August 13, 2026 — Rated 10 out of 10 by Jason Lokey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and knowledgeable about their services !

Report a concern   August 13, 2026 — Rated 10 out of 10 by Peder Aarness Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I forget his name now - it’s been a few weeks. My technician was great!

Report a concern   August 13, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service, knowledgable employeees

Report a concern   August 12, 2026 — Rated 1 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The van left a small oil stain and another large stain on our driveway. Our driveway is new so it’s very disappointing.

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning with no lingering smell. Dries quickly. Technicians are always polite and helpful.

Report a concern   August 12, 2026 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly staff, help moving a few pieces of furniture. I've used Zerorez for years.


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