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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the job well done in a timely manner. Carpet really looks good
Our technician was absolutely amazing! So professional, respectful and kind.
Great customer service. He did a great job and did great explaining what we needed and what the process would be. Thank you!
Clean carpet finally
Responsiveness. Quality
Smells good and gets the carpets very clean
Carpet looks great and techician was professional, knowledgable and friendly. Thank you Alex!
Good service, one time. The cleaner that came out gets a 10! He got spots out that I didn't think would go away. Thank you.
Cesar is awesome.
Non toxic, affordable, professional.
Great job cleaning carpets with friendly professional employees
Zerorez always does a good job coming in to clean our carpets. We use them every year.
Treated spots did not come out- had to schedule another visit. We shall see
Not sure your product is the best for cleaning. Had it cleaned twice in 3 days and it got better the second time but still not good. To be fair our carpet is older but some of the answers i was getting seemed like nonsense. Each of the two guys that came out seemed to be good workers, just not sure the cleaning products are that good?
Julian was exceptional...took the time to explain every recommendation and is genuinely concerned with his customers. Hope you have others that share his candor and professionalism!
A++++
Quick, clean and happy.
I told the technician be careful with the Marbel floor and I put my own towels, but even then his footprints are permanently on the Marbel and then I called your office. They gave me some cleaning people number and nobody ever bothered to call me back or check that if I complain and somebody should come and clean those spots so I’m very very disappointed
Top notch from start to finish!
Carpet looks and smells great! Technician was in and out in less than an hour.
My room still smells like dog urine
Zero residue
Technician did a great job.
Professional and good
I was very satisfied with the service- prompt, efficient, and professional. The only question I have is why do you charge the same amount for cleaning a small closet (3 X 5) as you do for a bedroom?
Prompt and provides excellent cleaning.
Great customer service
The people are the best
Very good and fast service. He did an excellent job
friendly people great deals in the carpet actually comes clean and fresh
The carpet appears to be in excellent condition, both visually and in scent once cleaned. Marchantz demonstrates a high level of professionalism.