Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2025 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a great job. My rug looks brand new again

Report a concern   November 8, 2025 — Rated 10 out of 10 by Michele thatcher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful technician!! Professional and did a great job treating difficult spots!

Report a concern   November 8, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was super thorough, polite, and explained everything well- and did a great job!

Report a concern   November 8, 2025 — Rated 10 out of 10 by Ron Lusk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional service. Great value.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Donna Larson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Tech was on time and was very efficient. He immediately got to work and showed us the progress of each room to make sure we were happy with the cleaning. Highly Recommend!

Report a concern   November 8, 2025 — Rated 10 out of 10 by V.V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and professional!

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were great, clean carpets!

Report a concern   November 8, 2025 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and did a very good job cleaning our carpet, He pretreated high traffic areas and had corner protection for protecting our doorways from the hoses. I would recommend this service to others I know.

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was amazing! He did a fantastic job and was so kind and knowledgeable. Would definitely recommend!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Margaret Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly, curtios, knowledgeable.
Answered any questions and worked quickly.

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service!

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent was outstanding and did a fabulous job!! However there is just one spot that needs to be addressed. It's by the back door and the spot hadn't to my knowledge been present prior to his visit.

Can you give me a call?

Report a concern   November 7, 2025 — Rated 10 out of 10 by Michael Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and the technician was extremely knowledgeable and courteous, this is why I have used ZEROREZ for years.

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great personable technicians and great product concept

Report a concern   November 7, 2025 — Rated 2 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Gentlemen did a horrible job. All I did was spray wet stuff on it vacuumed it. The carpet was so saturated with liquid that it has taken two days for it to dry. I should’ve told myself to stick with Dal worth cleaning like I have the last six years . I have my carpets cleaned about every 90 days would not recommend your business to anyone.

Report a concern   November 7, 2025 — Rated 2 out of 10 by T.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing, time management, quality

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, courteous, and knowledgeable.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient cleaning and great service

Report a concern   November 6, 2025 — Rated 10 out of 10 by Craig Shepler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez the last few times we have had our carpet cleaned. Enjoy the speed of service and the techs have always been very knowledgeable about their work. And the carpet always comes out looking better.

Report a concern   November 6, 2025 — Rated 0 out of 10 by R.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets were not fully cleaned. One room still smells after even paying for extra deodorant.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already did this shortly after Alexander (Alex) & Xion, his "apprentice" (I called him) left my home on Wednesday morning, October 29, 2025, either that afternoon or evening.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Carrie Yates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time! Professional! Quality job!

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional, kind and they did a great job.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Suzanne Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and results.

Julian Avila was courteous and explained the process and options.

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything they did in my house is exactly like we were told.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Amanda Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a wonderful job with our carpets. He did our 5 bedrooms, our playroom, hallway, and stairs.

Report a concern   November 5, 2025 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Efficient, knowledgeable and friendly

Report a concern   November 5, 2025 — Rated 10 out of 10 by Julie Brake Julie Brake Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was friendly, professional and did a great job.

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer setvice


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