What our clients think of us!

The room smells worse than before they came out. I paid extra for a deodorizing treatment.

Marvin did a good job. However the Beinet mix that Nora got all over our bedroom carpet is still there.

Alexander and his coworker were great! They were honest and explained everything well. Will certainly recommend them.

Great results especially for a 20 year old carpet. Technician was very friendly and helpful. Arrived on time.

The young man who did our service was prompt, friendly and very helpful. He also explained the cleaning process to me.

Ease making an appointment. Technician expertise.

Ty he technician was very thorough and explained his process very well

My carpet. Looks new and it is about 20 years old. The tech was so professional
I would highly recommend them

Great job

We really liked the technician that came
To help us.

Great job 👍

Excellent service. Exceeded expectations. Very knowledgeable of products

I have used Zero Rez several times and I have always been so satisfied. they do a great job and the techs are always friendly and nice. My carpet always looks clean when they finish. I will always use them if my carpet needs cleaning.

Couldn’t get any spots out
Made no difference in carpet

The guy that came out never helped a lending hand to help me move a few things. I have never had that before. They usually help a little.

They are Chemical free!

Antonio was so respectful and informative when completing his evaluation and test area providing recommendations for my carpets. He did an amazing job! He left a fresh clean smelling carpet which was very clean looking and soft when dry. Did not leave carpet feeling like built up soap and chemicals. Carpet looks and feels great! Will definitely use this company again and will refer to friends and family.

The service technicians were very informative and explained the process and made sure I was happy with the results.

Quality job and excellent technically skill by DIAMOND made for a great job.

I like that the carpet look brand new after getting finished even before it was dried.

Cory the technician was very professional and walked us through the process step by step. The products used was did the job and was really safe for the dogs we have. Very pleased with the cleaning we received and are very grateful. Would recommend the company and definitely the technician to anyone is in need of a professional cleaning.

Tech did a great job of clearing the carpet

A human being answers the phone. Your employees love their jobs. You are dependable.

I understand that the technician may be new and have less than two years of experience, but being able to accurately assess carpet condition and give an honest, informed recommendation is essential to great customer service.

When you treat every situation the same and give generic answers instead of individualized assessments, it becomes a disservice to the customer. It gives the impression that the company is more focused on collecting money than on doing what is genuinely best for the homeowner or the carpet.

Alberto is great, very thorough, pleasant, friendly and highly professional.
I always request Alberto though you do have other good workers but Alberto is the BEST!!
And office staff is kind and very accomodating and understanding!
Zerorez sits at the TOP of their profession, none can compare!

Very responsive. Great service

Everything was great my tech was on time he was very respectful and professional my floors really needed a cleaning and after he got done it looks like new carpet will be using yall again thank you.

Very professional and did a great job!

The techs that came out Alexander and Zion were wonderful. Of course I'll have to wait to see how well the deep clean of my area rug comes out because it was sent off site for that deep clean. I look forward to Alexander and Zion delivering it all clean and good as new.

Courtesy and on time