- Phone: (214) 372-5326
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based on 84382 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You added another $70? I’ll never use you again!
Steve did a great job and was efficient with the time spent. Very pleasant young man.
Great service ..thank you
Technician is very knowledgeable and thorough! Pricing is fair. Glad I found this company!
Overall great service, only issue was with the upfront pricing and then added extras that I don't feel were correctly advertised ahead of time.
For an initial estimate of $900 to a final cost of $2,400 due to added extras that I approved but were implied to me were needed, they should have been correctly included in your initial estimate.
I felt like the technician was justifying his work by explaining how I needed to repaint the inside of my house. I had a room cleaned because I knew that there was pet urine on the carpet, and I felt like there was some CYA verbiage in case there was still an odor.
Technician was friendly and knowledgeable.
Everything! Customer service, pricing and the service itself!
Amazing service and very professional, Highly recommend!!!
Quick appointment and my carpets look great!
From the very beginning, the company got back with me very quickly & scheduled me at a good time. The technician was very friendly and knowledgeable and did a great job.
Very happy with my carpet cleaning service. The rep, Curtis, was so friendly & professional. He called prior to arriving & went through the process prior to beginning making sure I knew what was to be done. He asked if I needed to add anything or had any other questions & addressed those. He completed the job in a timely manner & cleaned up afterward. I would highly recommend this company
Just didn’t see much of an improvement
Prompt service, really clean carpet, specials
Good job
Jay was great! He was personable and presented all the various cleaning options in a clear and sensitive way. He seemed very aware of the pet issues that comprise so much of our need for carpet cleaning services in the first place. Did a great and thorough job cleaning our carpets.
Techs are always professional and courteous, Good results.
Tracy was awesome! My carpet is beautiful and clean. This my go to and I will be recommending y'all to my family and friends. Thank you so much!
Professional
They’re the best!
Zion was very friendly, quick and did a great job. 10/10 would recommend.
We’ve used you guys for years and always recommended you to people, but honestly the rugs cleaning I would not recommend.
The rugs on the surface appeared clean but every single rug is still dirty and smells. I literally just wasted almost $600.
Great Service!
Did an excellent job on the carpet. Tile cleaning was way overpriced
Service is great and would like updates on my 3 rugs that were picked up for cleaning.
Willingness to get the job done with a smile. Even with a request for a touch up, the service provider was kind and courteous. I appreciated that.
I know that Zerorez is known for free of chemicals and smells, but I was a little not happy with how I could still smell the pet dandruff after they left and cleaned the carpets. Good pricing and very nice employee that came to my house!
Victor did an amazing job! The carpets are perfectly cleaned and the pet treatment worked!! Thank you! Give that man a raise!!! We will request Victor next time!
Friendly service and cleaned very well. Would definitely recommend for furniture cleaning.
Effective. Helpful.