Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2025 — Rated 10 out of 10 by John Poore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very speedy and detailed cleaning!!

Report a concern   November 5, 2025 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks betterand stays clean Your staff arepleasant and professional Alex was very personable

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease of making an appointment. My technician was on time. He was friendly, very knowledgeable. My carpets look great.

Report a concern   November 5, 2025 — Rated 10 out of 10 by mary reid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who cleans does not try to force me into getting extra stuff. He tells me what is available and I can say yes or no and that is it. The cleaning is done on time and always a very professional job. The house smells clean and fresh - no chemical smell.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Karl ott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and clean carpets

Report a concern   November 5, 2025 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They did not clean my house at all .

Report a concern   November 5, 2025 — Rated 10 out of 10 by Tina Kardaras Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician Demarion was very informative and thorough and he did a really GREAT job!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Claudette Kates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, Kevin was amazing explained the process very good customer service.

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Annie Dike Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how you use natural products and there is no chemical smell. Your workers are the best! So polite and meticulous. I have been using Zero Res for @ 6 years and I will continue!

Report a concern   November 5, 2025 — Rated 8 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets still smell

Report a concern   November 5, 2025 — Rated 8 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets still smell

Report a concern   November 4, 2025 — Rated 5 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First cleaning in years where it didnt feel like it was worth the money. Still lots of spots that I know would have been picked up previously. House smelt like dirty water after too

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great. Fast service. Very polite and knowledgeable associate

Report a concern   November 4, 2025 — Rated 10 out of 10 by G.A.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Coupons ! For discounts! Fast treatment, once the technician got here

Report a concern   November 4, 2025 — Rated 10 out of 10 by Dora Moran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WE WERE VERY PLEASED WITH ZEROREZ FROM START TO FINISH. COMMUNICATION WAS FIRST NOTCH AND THE CLEANING WAS AMAZING AND SPEAKS FOR ITSELF. WE WILL BE REPEAT CUSTOMERS.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Tearesa Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse came today on time above and beyond service No crunchy carpets
So clean like new dries so fast
Thankyou Jesse
Tearesa Adams Midlothian Tx

Report a concern   November 4, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are my go to rug specialist..........!!

Report a concern   November 4, 2025 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have had your company come clean our office's carpet every year for the last four years, just before our Annual Open House event. It has always been done very well and that is why we have used you company. However, this year the results are Very SUBSTANDARD. Your technician was very nice, prompt and he worked quickly however the results were unacceptable. I was told that when it dried the streaks would disappear, so I gave it through the weekend to dry. It was almost worse when it dried. I took pictures and will be happy to send them to you.
Because of time constraints, we are faced with having to go in to our Open House with streaky soiled looking carpet. With these results we will not be able to use your company going forward and would not be able to recommend your company to anyone.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Wayne Owen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marvin did a great job! Zerorez is expensive but worth every penny! They did a great job cleaning carpets as well as throw rugs. Quite the up sale on additional treatment options. But I jumped on it. Three bedrooms, carpeted stairwell and up-stairs bedroom / living area base charge was $500. Added pet / carpet protection treatment increased the price to $800 and two throw rugs added about an additional $250. Marvin arrived on time and was less than four hours getting it done. A realtor in our neighborhood highly recommended Zerorez and so do we!

Report a concern   November 4, 2025 — Rated 0 out of 10 by T.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Deep cleaning brought up stains and looked way worse than before. Smell is horrible.

Report a concern   November 3, 2025 — Rated 10 out of 10 by Beth Kress Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very professional, courteous, and answered all of my questions. He was very careful when cleaning the carpets and area rugs in my home. I will definitely use this company again. I highly recommend them.

Report a concern   November 3, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was amazing. Finished carpets look brand new!

Report a concern   November 2, 2025 — Rated 10 out of 10 by D.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and removed the carpet stains. Great value!

Report a concern   November 2, 2025 — Rated 10 out of 10 by Tiffani Sickler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our guy was awesome. I can’t remember his name

Report a concern   November 2, 2025 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism. Clean and healthy house better than before.

Report a concern   November 2, 2025 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying.Fresh smell

Report a concern   November 2, 2025 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly & nice young man CJ! He was knowledgeable on all products. Finished in a timely fashion. And my house smells clean! I will call again.

Report a concern   November 2, 2025 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service

Report a concern   November 2, 2025 — Rated 10 out of 10 by John MacArthur Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nelson, who cleaned our 5 rooms and hallway did an excellent job. Very pleased with his work.


Privacy Policy