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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is cleaner than it's been in probably 10 years. I'm a very thrifty person & I've always gone with what I thought was a better value - but they never came close to getting my carpet cleaned like Zerorez. In fact, we were seriously considering going to hardwood floors. So glad we didn't. I love my carpet now. Great job, Zerorez.
They worked hard and explained things well and came back and touched up until I was 100% satisfied.
Just water no soaps that attract dirts.
Chris was an awesome technician. I always want him to clean my carpets,
They work and are reasonably priced
The fact that we could get same day service. The man that came to do our rugs was awesome, and very knowable
I love how courteous and thorough your technicians are. They cleaned our downstairs carpets last year. Those still look wonderful but we had them back for the upstairs playroom and stairs this year. I was amazed that they were able to get the grease stains out of the rug from my son's drum set. I had thought that was a hopeless cause, but now my carpet looks brand new.
Upstairs cola spots didn't come up. Radio ads say you get everything up. Very little furniture was in that room. Cleaner cleaned around the floor lamp, two chairs, toybox, and a speaker. None of it was heavy.
I think it is a superior type of cleaning, leaving no residue.
The carpet and your work were flawless.
Small complaint: I didn't get my restaurant $25.00 restaurant gift card as advertised on KRLD !
Carpet looks almost new again. Cody and Alex did a fine job. Very pleased.
The representative of Zerorez that cleaned our carpets was top notch. He is 28 yrs old and a veteran who understands the value of hard work. He is managerial material in our opinion and with good corporate training will be very successful at whatever role is deemed appropriate for him. We were very impressed!!!
I did like the way the carpet felt afterwards ( when it dried ) I was disappointed that the water based paint stains in our son's room could not come out and that a pet stain did not fully come out. Other than that, I was pleased.
It cleaned well and the technician worked very hard.
fast and clean
Customer service could be more customer friendly; Luke, the technician was extremely competent, informative and friendly. Thank you for sending Luke to clean my carpet.
No chemicals. No residue.
No soap is used therefore no residue is left behind. Your service people are professional and very knowledgable about the product.
Great product and friendly service!!
Early for appt., great job
Excellent results and very professional service.
My floors dried very fast and most of the spots came out.
James was very informative about the products and what they did. The service was very friendly and quick.
Excellent Customer Service from cleaning team, products without harsh chemicals
Took too long. Brown spots in 4 rooms. Taking too long to return to correct. Assistant on his personal phone frequently. My carpet and tile were very wet when they left. I had to get on my hands and knees and dry the tile. At this time I do not plan to use you again.
James was great!He even showed me how he could get the dirt off the wax on my bathroom floors! He was nice, informative, polite, efficient and my floors look amazing! Thank you James!!
We have had a few different companies clean our practice but, you guys have done the best job by far. I was shocked you were able to remove all the stains! The carpets look great and smell so clean and fresh! Great Job, will definitely use your services again. Thank You!
inform client of addn costs ahead for fuel and other services
Results

The Tech, Randy, was very friendly and explained the product as he cleaned. Our floors and stairs look great and we were able to use the area within four hours. We love Zerorez!