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based on 85074 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets and upholstery always smell clean and fresh and dry without feeling stiff after cleaning. Technicians are always couteos and knowledgeable.
Luke did a great Job and was at my home during the time frame promised.
Smell is still in the carpet and it was VERY WET when they were finished.
After the carpets were cleaned yesterday (the re-do), my carpet looks like I'd expected it to--fluffy and clean!
Adding $120 to the advertised $89.
My carpets look great!!!
The guys were awesome. I will definitely use you guys again and recommend you.
Everything
Eco Friendly, Knowledgeable, Reliable, Friendly Staff (Joseph and Erica did a SUPER job on my home) and got my carpet VERY clean!
The steam cleaning of the carpet along with the brush that pulls up the hair.
Zerorez does what you say it will do! Carpets and floors never looked better.
Nice and no residue left over; I am satisfied.
The friendliness and professionalism of your Service Personnel. Also, he did a great job on the carpet, sofa and loveseat. Will definitely use your company again.
Everything looks great!! Colby did an excellent and thorough job!
The tech, Tim, was very nice and informative. The only problem I have at this time is; I never received my invoice by email. Tim mentioned it would be sent that way.
Justin W. was a fantastic technician. Your folks are well informed about products and friendly.
I like the way that my carpet looks and feels after they clean the carpet. Your company does a very good job restoring the freshness and look of our carpet.
My only complaint this time is that the technicians shoes left wet messy prints all over my wood floors. This did not happen the last time they came and cleaned the carpet. This should be corrected but overall I was more than pleased with the carpet.
Thanks,
Name removed
It doesn't leave any residue or harsh chemicals. The service was EXCELLENT!
The Friendy and very accommodating men that cleaned my carpets and sofa cushions where quick and efficient. Thank You
The carpet is clean, but the tracks from the rake (?) the technician remain in the carpet
Get the carpet clean & dog threw up the next day & it came up didin't stain carpeet
Very knowledgeable technician - Great customer service !
Paid $240 to clean two rooms and it still smells the same
Service and prompt. Agents knowledgeable and very nice.
Our carpets looked amazing after this service was done.
job well done and friendly employee.
housekeeper showed up the next day and said that i had water running. the tech did not turn off the water outside and it ran from when he left until 8:30 the next morning. I am now expecting a large water bill plus the $750 I paid you.
I have always been quite pleased with the outcome of your service and the technicians I have had (I've used Zerorez a few times) have typically been clean, courteous, professional and knowledgeable. Of course, it is very likely I would recommend Zerorez to friends and family and I have! I recommended a customer to you recently and she was very pleased with your service and was so happy with her carpet and especially the clean smell. At this time I prefer to remain anonymous. Thanks!
Good attitudes of personnel
The two young mean who cleaned the carpets were very profesional and did a great job on my carpets. I would recommend your company to my friends.
I thought your product solution was the best I've seen for carpet cleaning and I thought your technicians were great: polite, prompt, knowledgeable
No chemicals