Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2013 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked very well. Environmentally friendly . Staff very knowledgeable and friendly

Report a concern   August 9, 2013 — Rated 10 out of 10 by Curtis Blagburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Great service men and Great price

Report a concern   August 9, 2013 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the work done - the carpets look great!
I was displeased with Ernest however - left my front door wide open and was all the way out to the curb after taking the hoses out. All he had to do was get the hoses through the door then CLOSE it. I have two small pets who could easily have escaped and if anything had happened, I would have held your company legally liable. Ernest did a wonderful job cleaning the carpets.

Report a concern   August 9, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great. Please do not sahre my name or company to promote.

Report a concern   August 9, 2013 — Rated 8 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Time frame of when you say you'll be there. And you charge a Trip Charge?

Report a concern   August 9, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and very effective cleaning of my carpets.

Report a concern   August 9, 2013 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company is very professional and the job done by the tech was outstanding.

Report a concern   August 9, 2013 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are green. I am concerned about the environment and we also have cats.

Report a concern   August 9, 2013 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The dirt and stains came out of my carpet, even pet stains. The service rep was very polite and seemed conscientious about his work.

Report a concern   August 9, 2013 — Rated 10 out of 10 by Alida Garrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and carpet almost like new.

Report a concern   August 9, 2013 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Soapless product; good for the environment. Professional technicians who seem to know their business.

Report a concern   August 9, 2013 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to schedule an appt. Called ahead and let us know he was on the way. Very helpful!

Report a concern   August 9, 2013 — Rated 8 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tell people that call about the $10 so-called gas/trip charge instead of an e-mail at a later time.

Report a concern   August 9, 2013 — Rated 10 out of 10 by Rebecca Raley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best cleaning I have ever had in my house!!! I loved it!!

Report a concern   August 9, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job and was very prompt.

Report a concern   August 9, 2013 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional

Report a concern   August 9, 2013 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans great. No harsh chemicals. No smelly residue. Thorough and friendly technicians!!

Report a concern   August 9, 2013 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be more straightforward on pricing. Trying to upsell carpet protectant, etc on site. Pushy and time consuming to address at time of service.

Report a concern   August 9, 2013 — Rated 10 out of 10 by Patricia Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We desperately needed to have our carpet cleaned, and it looks soooo much better now. The person cleaning our carpet was quite knowledgable and really friendly. Zerorez was able to clean the uncleanable, treat our ooold pet deposits that were deep in the carpet, and now the carpet smells so MUCH better. We actually called because of a water problem. That was also well taken care of. Many thanks. For what it's worth, I've liked you on Facebook.

Report a concern   August 8, 2013 — Rated 9 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very personable and took great care to get our carpet and furniture really ckean. Great job!! I will call Zerorez again.

Report a concern   August 8, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe and Cesar were very expert, very thorough, and very nice (and funny!) Both ere such pro's in tackling my carpet and tile's 4 kid ,4 pet "issues", and didn't even run screaming from the house as explained every kid and pet disaster! They removed some very old ,very difficult stains from the carpet and helped improve the look of my white 3 tile bathrooms ( who has not 1 but 3 white tile bathrooms??!!) The carpet and tile are just sparkling, and my whole house smells great! I will call them "the Dream Team " of ZeroRez !! Thanks Guys!! Name removed

Report a concern   August 8, 2013 — Rated 10 out of 10 by Karol Ely Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Two VERY efficient technicians, (especially the lead guy) and very personable. Plus, the carpet looked great after being cleaned.

Report a concern   August 8, 2013 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy and his helper were very professional and took care of our rug problems quickly. Very impressed with your service and will refer Zerorez to all my friends.
Name removed

Report a concern   August 8, 2013 — Rated 10 out of 10 by Mary Heifner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning and pet stain/odor eliminator system. Dries quickly. No chemicals.
Always dependable. Great staff and techs.

Report a concern   August 8, 2013 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People were on time, very professional and did excellent work. I will call zerorez the next time I want carpet cleaned. Thank you very much.

Report a concern   August 8, 2013 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My nephew never ceases to amaze me. He always goes over and beyond of what I ask him to do. You guys have a special employee. And your products are amazing as well. Extremely pleased with ZeroRez and my good ol nephew. Thanks guys God Bless

Report a concern   August 8, 2013 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your carpet cleaners are very knowledgeable and
Thorough.

Report a concern   August 8, 2013 — Rated 10 out of 10 by Karel Brazelton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great, service tech was very excellent!

Report a concern   August 8, 2013 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works and it is clean. The freshness in our home is always amazing. I will never use another company other than yours.

Report a concern   August 8, 2013 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel and his helper were confident, knowledgable, and efficient.


Privacy Policy