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based on 85074 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Servicemen who come to my house. Always so courteous.
Promptness and quality of service
Professional and knowledgeable
Courteous technician and good value.
promptness, professionalism, being upfront about expectations.
We liked how the associate came in and explained what they could do to the carpets and what they offer. They provided us a choice and did not push us to purchase anything we were not comfortable with. It was also nice not to smell a chemical when the carpet were being cleaned.
Thank you for providing excellent service.
I like that your products are green and thatthey cleaned quite well
Add ons for stain treatment and pet treatment too high
It's quick and they do a great job!
The fact that they do not contain harsh chemicals
It made carpets which weren't cleaned in years look new.
Customer-friendly, easy to deal with, carpets very clean.
The carpet always looks brand new.
Stand by your work. Thanks
Friendly and efficient service!
prompt friendly service, thorough
Very efficient and good results.
I think that you are not upfront with your advertising. It was advertised as 3 rooms for $79 but when the tech got here I had to ask and then it went to 3 rooms for $89 and then a fuel charge and taxes were added. I ended up paying $106 for a service that I thought would be $79.
The service itself was very good and the tech was friendly and professional.
Colby was extremely professional! He was extremely knowledgeable of your products and services and was able to get rid of some very dirty spots on my carpet that I didn't think could be cleaned. Colby is an asset to your team, and Zerorez will be my carpet cleaner company from now on! Thanks again to Colby! Name removed
Charge more than you advertise.
The 2 gentleman that cleaned my carpet seem to really care about my the finished product, also the way they protected my furniture.
Very informative on what he was doing. Asked my opinion on stains after he cleaned a spot... was very knowledgeable and Informative on answering and explaining what and why results wouldn't be completley gone. He said he would do best he could and he did. I appreciated the honesty.
Quick, efficient, very kind staff and carpet cleaners and the results were amazing!
The work was excellent, and the team was very polite and friendly. I should have requested and made sure I understood the cost of duct cleaning. At the end the total over $1200 was significantly more than I was expecting.
Again, I am satisfied with the work. But not so much with the cost.
I like the way you uphold your promise to clean a client's carpet as well as the way you sent another technician to clean my carpet.
my friend, mrs Alyce Goff is going to give you a call.She heard your unique ad on WRR.
The two gentlemen that came over, were very nice. My stains were explained and told what it would cost to remove them. I was given options to get a clean carpet or a REALLY clean carpet.
Daniel was very knowledgeable and he took the time to explain every step of the process. The flash process seems to have worked well on our pet odor problem.
Product do good job and leave no bad smells service was very good techs were very nice and knowledge able
Great customer service& knowledgable service personnel
I was impressed with the service and your staff. They called me by my first name and were very friendly and you could tell they knew what they were talking about. When they left I felt like I had made the right decision in choosing Zerorez to come and clean. I will be using this company from now on. Hands down, great job!