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based on 85073 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thurough professional cleaning and the courteous manner of the representative was refereshing.
Friendly, prompt staff. Great cleaning job. Came out the day after we called.
The way the carpet was cleaned and also the friendly and caring customer service given by Darwin.
Could not remove a coffee stain
Very professional and kind
You sent Thomas out to remove the a stain that the two previous technicians were unable to remove. Perhaps if Thomas taught your other technicians how to remove this kind of stain additional trips wouldn't be necessary. Thomas did a great job, and we appreciate your company's commitment to make every effort to do the best job possible.
the new machine that pulls up all hair and impurities in the carpet and the blowing dry fan after the cleaning
removed tough stains, no foul odor and safe
No smell-quick drying-extremely hard working staff
I had given up on my carpet in the Great Room... was planning on replacing and a friend suggested I give you a try. My carpet looks better than I could have hoped!
The service is great. Employees is very friendly and made it easy for us to make an appointment. I would tell everyone to call here for an appointment.
really liked the look of my carpet after it dried. hasnt looked that good in years. thank you so much. guys nwere very friendly and knowable. Will absolutly recommend Zerorez.
he was very good at his job
I have a 17 year old carpet and it looks so clean now. That 's amazing to me. Andre did a wonderful job. I hope to have him return in 6 months
Technicians are always knowledgeable. We get quick service and our carpets always look great!
Our appt was moved last minute to a non convenient time.
Did a good job
They do a great job cleaning the carpet. However, I was a bit put out and concerned this time because I was told that the first time I had this done, which was two months ago, I was charged the wrong amount and that it really should have been double. :/ Even though I was not charged double this time it still comes across as a dishonest maneuver.
Green and effective cleaning by a professional crew. Very pleased with the results!
The technichian Ron was very professional,informative and helpful. My carpet is very clean and dried very fast. Ron went out of his way to make sure everything was to my satisfaction, I would highly recommend your company to anyone!
Kermit went above and beyond duty to clean the ducts that had 13 years of link. His recommendation to clean the dryer vent most lokely prevended a fire in the near future. Very satisfied with his attention to safety and dedicated duty to clean up the mess left on the floor as well.
Thanks for training your employee to treat our house as his own with respect and dedication to detail.
I like the reps being honest & straight forward, there were no gimmicks, they didn't try to sell me additional products/services.
Great job, very friendly staff, honest, on-time, and did a GREAT JOB!
My technicians were fabulous and explained to me exactly what needed to be done and how much everything would cost without a hard sell. Also this was the best cleaning I ever had from a carpet cleaning service.
Quickliness and keeping informed of times
Great customer service fr the technicians and they removed all stains completed, exceeding my expectations.
They work!!
Chris did an awesome job!
This was the second time for you to come out as I had a horrible odor from a pet accident that continued to worsen. You charge way too much and with no guarantee. It actually has a worse odor now than it did after your redo. Plus you took it upon yourselves to decide to clean two rooms when there was only one in question. Never again.

The idea of no harmful products coming into my home , that it is safe around pets. The technicians are always pleasant, well informed, and professional.