Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85073 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2013 — Rated 10 out of 10 by Pat Casale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The idea of no harmful products coming into my home , that it is safe around pets. The technicians are always pleasant, well informed, and professional.

Report a concern   October 17, 2013 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thurough professional cleaning and the courteous manner of the representative was refereshing.

Report a concern   October 17, 2013 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, prompt staff. Great cleaning job. Came out the day after we called.

Report a concern   October 17, 2013 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way the carpet was cleaned and also the friendly and caring customer service given by Darwin.

Report a concern   October 17, 2013 — Rated 5 out of 10 by G.P.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Could not remove a coffee stain

Report a concern   October 17, 2013 — Rated 10 out of 10 by Carmen Chaney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and kind

Report a concern   October 17, 2013 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You sent Thomas out to remove the a stain that the two previous technicians were unable to remove. Perhaps if Thomas taught your other technicians how to remove this kind of stain additional trips wouldn't be necessary. Thomas did a great job, and we appreciate your company's commitment to make every effort to do the best job possible.

Report a concern   October 17, 2013 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the new machine that pulls up all hair and impurities in the carpet and the blowing dry fan after the cleaning

Report a concern   October 17, 2013 — Rated 9 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

removed tough stains, no foul odor and safe

Report a concern   October 17, 2013 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell-quick drying-extremely hard working staff

Report a concern   October 17, 2013 — Rated 9 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had given up on my carpet in the Great Room... was planning on replacing and a friend suggested I give you a try. My carpet looks better than I could have hoped!

Report a concern   October 17, 2013 — Rated 10 out of 10 by Varonda Rozelle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is great. Employees is very friendly and made it easy for us to make an appointment. I would tell everyone to call here for an appointment.

Report a concern   October 17, 2013 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

really liked the look of my carpet after it dried. hasnt looked that good in years. thank you so much. guys nwere very friendly and knowable. Will absolutly recommend Zerorez.

Report a concern   October 17, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

he was very good at his job

Report a concern   October 17, 2013 — Rated 10 out of 10 by P.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have a 17 year old carpet and it looks so clean now. That 's amazing to me. Andre did a wonderful job. I hope to have him return in 6 months

Report a concern   October 16, 2013 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always knowledgeable. We get quick service and our carpets always look great!

Report a concern   October 16, 2013 — Rated 8 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our appt was moved last minute to a non convenient time.

Report a concern   October 16, 2013 — Rated 9 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job

Report a concern   October 16, 2013 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job cleaning the carpet. However, I was a bit put out and concerned this time because I was told that the first time I had this done, which was two months ago, I was charged the wrong amount and that it really should have been double. :/ Even though I was not charged double this time it still comes across as a dishonest maneuver.

Report a concern   October 16, 2013 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green and effective cleaning by a professional crew. Very pleased with the results!

Report a concern   October 16, 2013 — Rated 10 out of 10 by Charmane Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technichian Ron was very professional,informative and helpful. My carpet is very clean and dried very fast. Ron went out of his way to make sure everything was to my satisfaction, I would highly recommend your company to anyone!

Report a concern   October 16, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kermit went above and beyond duty to clean the ducts that had 13 years of link. His recommendation to clean the dryer vent most lokely prevended a fire in the near future. Very satisfied with his attention to safety and dedicated duty to clean up the mess left on the floor as well.
Thanks for training your employee to treat our house as his own with respect and dedication to detail.

Report a concern   October 16, 2013 — Rated 10 out of 10 by James Harvath Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the reps being honest & straight forward, there were no gimmicks, they didn't try to sell me additional products/services.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Lisa Covey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, very friendly staff, honest, on-time, and did a GREAT JOB!

Report a concern   October 16, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technicians were fabulous and explained to me exactly what needed to be done and how much everything would cost without a hard sell. Also this was the best cleaning I ever had from a carpet cleaning service.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Kerry Cashion Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quickliness and keeping informed of times

Report a concern   October 16, 2013 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service fr the technicians and they removed all stains completed, exceeding my expectations.

Report a concern   October 16, 2013 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work!!

Report a concern   October 16, 2013 — Rated 10 out of 10 by Laurel Yates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris did an awesome job!

Report a concern   October 16, 2013 — Rated 0 out of 10 by T.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was the second time for you to come out as I had a horrible odor from a pet accident that continued to worsen. You charge way too much and with no guarantee. It actually has a worse odor now than it did after your redo. Plus you took it upon yourselves to decide to clean two rooms when there was only one in question. Never again.


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