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based on 85073 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was perfect, just like the last time I used your service. The technicians were outstanding!!
The technicians did a thorough cleaning in a very short time
I have yet to receive a receipt of services rendered as was told it would be via email. The cleaning was very good in the rooms, just expected a more through job as I could have done just as good as job by renting a steam cleaner. Meaning we still have a dark band at perimeter of rooms, as I had hoped there would have been an accessory that would have been able to reach these hard to clean areas. Same thing goes for dark spots under our doors.
Joe did a great job - didn't pressure us to buy extra service. The house smells clean and our old carpets are soft and clean.
Excellent service and clean clean carpets
Give us the technician we requested and waited for over 3 weeks. The one we got did a nice job, not a great job as the one we requested did.
Prompt, courteous, and knowledgeable. No residue after cleaning.
Prompt timely service, very courteous. My carpet looks very good. I like that you don't use soaps.
Even though my initial experience yesterday with Justin Price was unsatisfactory, Tom Moody returned today and did an outstanding job of cleaning my carpet.
You keep your word. Good work by courteous & friendly workers who cleaned a 25+ yr old carpet & left it better than it has been in years! Thanks so much!
Y'all are quick, professional - and above all, do an excellent job on our carpets.
Quality of work
Friendly staff. Prompt arrival. Excellent work
Very clean without being wet and soggy. Looks great. Friendly, courteous.
Our carpet did not come completely clean
I have had great experiences with ZR, but also horrible ones. This visit was a last ditch effort to make up for the unbelievably bad experience I had the last time. The cleaning is always good, the techs hot and cold. If I were judge by just this visit, it would be a 10. I'm just still a little wary after time before.
Quick, flexible and easy to access
Joe does an exceptionally good job. Very professional and caring about not damaging anything.
I like the fact that the carpets dry quickly and stay clean longer.
The cleaned as advertised! Very pleased with how clean my carpet is. Your technician was very professional, and almost stealth while in my home. I work out of the house and he was not a distraction.
Much better than the standard carpet cleaning that takes days to completely dry
Carpet is revived and smells clean.
Green product.
Carpet looks brand new. Very professional. Fabian is a great service tech. Very good experience.
Pleasant service techs
No residue
Good price
Cleaning failed to resolve pet odor and overall cost of service was nearly $700 for a single room and hallway and two rugs. Far too expensive and quite ineffective to treat pet odors. Very disappointed.
You are thorough and do not use any chemicals.
The tech was very knowledegable and we we're happy with the outcome, also very friendly and we would recommended zerorez
Luke did a wonderful job at cleaning all the carpeted areas in our house. He also arrived early and was very quick while being professional. I would recommend him to anyone.
The technician was very polite and quickly went about his business.
Did a great job at a reasonable price.
Your process really did leave our carpets in great shape! AJ was great too!