What our clients think of us!

It was extremely effective, and the associates were very polite and knowledgeable (Chris & Paul).

I was quite astonished and very excited with how clean the guys got my carpets; they looked like new and made the whole house feel cleaner.

You may share either my first name or my initials.

The wonderful clean my carpets are

The technician did a very thorough job.

bedroom carpet doesn't look much better. It was supposedly sealed by zerorez last time it was cleaned. Waste of money to seal. Price way higher than expected.

Removed soap from my carpet

I have had my carpets cleaned on 10/7 by Zerorez & the job was well done. I have had Zerorez come out to clean my carpets before and the job was extremely good. This time around, the job was done well but not like before. I tech said that they used a different cleaning solutions from a hand-held bottle. The tech before was carrying the solution on his back and pretty much sprayed everywhere. I thing I noticed this time was that the areas that had stains ... the stains were cleared up but they also left a mild but very large halo of the stain. The carpet definitely looks clean but the halos of the stains are visible. I think the job was done well but I would like you guys come back out and re-clean some areas.

Neelesh Last name removed
2207 Daniel Way
Carrollton,TX 75006

You use green products in your cleaning.

the way it makes the carpet feel after it is cleaned.

We HIGHLY recommend Zerorez! Fabian did an EXCELLENT job on cleaning our floors. Our home and carpet is 10 yrs old but he made it look like brand new... I wish I could post a picture of it on here but there is no place to attach one. Two of our friends would like to use Fabian and Zerorez next month!!!!

It's been a week since my carpet cleaning; and the carpets still look great.

Ted did an outstanding job. He is very knowledgable of his products and there uses.
He is a very hard worker. He did a Great job at our home.
We had just completed a partial remodel and the place was a construction mess.
Ted did a wonderful job on a rainy day. He worked through a lot of problems that were beyond his control.

the carpet was cleaned at 4pm but parts of it were still damp in the morning. A couple spots by the master bed I asked to be removed are still there. The carpet feels 'hard' like it had not been cleaned. Additionally, I had my tile/grout cleaned. A couple tiles now have small holes on them. I am not sure what is in the chemicals used but I am not happy about that. I spent $900 for the cleaning and a cleaning system that was just delivered a couple days ago. I do not feel like I got $900 worth of clean. I purchased for $120 the additional cleaning fluids/system for maintenance in my home. I have not opened it; I would like to return it for a refund.

I like the results and the gentleman that cleaned my carpets was extremely professional, courteous and hardworking. He took time to discuss my needs and I felt comfortable with his recommendations. I was extremely impressed and am a repeat customer.

I like that zerorez does not use chemicals.

everything...on time, professional representatives, job well done

No commend !!!!!

To me, you all engage in false advertising. You advertise that you will pre-treat, clean and sanitize 4 rooms for 99.00. Then, you get out there and that's not the case. Since I have pets you tack on an additional 250.00. So, 380.00 later.....that's BS.

last Friday you dispatched a technician by the name of Tanner Coughlin. Tanner told me that he was relatively new with the organization, but he hit the ground running. He was kind, professional, and seemed to be highly educated about the different services you have to offer. I have had you out to do your magic on my carpets on a number of occasions and Tanner has been the shining star. I will be using your services again and would like to request Tanner in advance. Sincerely Gerald Echard Phone number removed

Provide the service that is advertised for the price. I almost felt that my carpets were not going to be CLEAN unless I agreed to purchasing the solution to kill the bacteria which doubled the cost for me. Also, I feel like the employee knew the business but I could tell he wasn't feeling up to par and I wonder about the service he performed. I question how clean my carpets really are.

Great job. No high pressure sales.

THEY ALWAYS CLEAN THE CARPETS SO WELL AND THE YOUNG MEN THAT DO THE WORK ARE VERY CORDIAL AND ALWAYS WILLING TO HELP.

Pros....staff courteous and professional in uniforms, explained process, carpet is clean

Cons....some areas did not come out as expected, maybe due to age and wear, but maybe expectations were set too high, also two spots look as if not cleaned properly, as if there is residue. I will most likely request that someone come back to address these areas.

I think it is really too early to give you feedback. I want to see if the carpet stays clean more than a couple of weeks. Also want to see how the issue of the two poorly cleaned areas is resovled. After that I might rate you higher.

Prompt,efficient and courteous

Very prompt.

I was amazed how the carpet looked - it is over 15 years old and was stained - we are replacing it in January but for now - it looks great. Was very impressed with the technician - he was courteous and gave me information on carpeting, air duct and air filters.

They got the job done. I had another cleaning service earlier but within two weeks, wicking began and it looked ten times as bad as before. It's been a few weeks now since Zerorez was here and my carpet still looks great!

keep scheduled time as requested by customer! I scheduled for Friday, Oct 18th 8am-11am, but when they called to confirm, said my time was 4-6:30! This was a very inconvenient time for me,that's why I requested morning.

Service crew was great and really very professional. No chemical scent was observed after the whole cleaning was completed.

The people you employ are awesome!