Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 20, 2013 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughly cleans.
Report a concern   August 20, 2013 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The all natural water with no soap residue left behind. And Juan, my specialist, was a great expert on everything regarding my carpet...and he went above and beyond with his customer service.
Report a concern   August 20, 2013 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient,professional staff and my carpets look great!
Report a concern   August 20, 2013 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very informative. Ease of cleaning in time and equipment in the house. Dried quickly.
Report a concern   August 20, 2013 — Rated 10 out of 10 by L.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpet is so clean and drys quickly.
Report a concern   August 20, 2013 — Rated 1 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Arrive at 7pm. Very disappointed in the amount of time spent cleaning. Just went over it quickly.
Report a concern   August 20, 2013 — Rated 0 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

To expensive for the quailty of work that was preformed.
Report a concern   August 20, 2013 — Rated 10 out of 10 by D.A.E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The blue light literally showed me out urine stains. Your cleaning was great.
Report a concern   August 19, 2013 — Rated 10 out of 10 by Jennifer Osborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fresh clean organic smell that is left after the carpets are cleaned.
Report a concern   August 19, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough, cleaned very well
Report a concern   August 19, 2013 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and thorough service as promised
Report a concern   August 19, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

l love your products n services, l didn't have to wait for two or three hours for my carpet to dry
Report a concern   August 19, 2013 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man, AJ, was very informed and did a great job.
Report a concern   August 19, 2013 — Rated 4 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

spots still came back
Report a concern   August 19, 2013 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very proffessional and Nice! ( gregarious). I think his name was Jose?
Report a concern   August 19, 2013 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and safe for pets
Report a concern   August 19, 2013 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional on time. My carpet looks great and feels new
Report a concern   August 19, 2013 — Rated 10 out of 10 by Jo Engel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who did our carpet was amazing! He was so kind, and understanding and professional. He worked very hard and the carpet, even with 4 dogs, looked like new!

I want to set up a standing appointment once a month wth, if possible ROY.
remember his name was ROY.

thank you for your help!
Debra
Report a concern   August 19, 2013 — Rated 8 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

areas that were treated for pet urine, still slightly smell like pet urine
Report a concern   August 19, 2013 — Rated 10 out of 10 by Barbara and George Lindenberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying and such good cleaning.
Our tech. was fantastic, very professional and friendly. He also explained your product even though we have used you for years, he knew his product. I would recommend him as a #1 person to be in the home.
Report a concern   August 19, 2013 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was outstanding
Report a concern   August 19, 2013 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seems to get some deep spots out.
Report a concern   August 19, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Service Tech was very knowledgeable about Zerorez. Job well done!!
Report a concern   August 19, 2013 — Rated 10 out of 10 by Brian McCadney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOUR PRODUST IS OUTSTANDING YOUR TECHNICIANS WAS VERY OUTSTANDING THEY DID A GREAT JOB.I WILL HIGHLY RECOMMEND YOUR SERVICES.
Report a concern   August 19, 2013 — Rated 10 out of 10 by Shelley Aubrey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean without any heavy smell
Report a concern   August 19, 2013 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The green cleaning products. I have children that are crawling so tht is very important.
Report a concern   August 18, 2013 — Rated 10 out of 10 by Tammy Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smells and the best I have ever seen my carpets look !!
Report a concern   August 18, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green natural products. Friendly service guy who did a good job
Report a concern   August 18, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and cared about the job they were doing to make sure it was done to the customers satisfaction.
Report a concern   August 18, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product did not create a smell in the house. Your service techs were neat, clean in their work and explained everything very well. Chris and Michael were excellent representatives of Zerorez. I am very pleased with the appearance and feel of my cleaned carpet.

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