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based on 85473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Friendly staff
It's CLEAN.... nuf ssid. Daniel was very friendly and efficient.
Scheduling was quick and easy. Phone updates are great, with friendly folks, and Reagan was awesome! The carpet cleaning was quick and it looks great!
Friendly people on the phone, and the carpet cleaning service is fast, effective, and the cleaning guys are super friendly!
I am please with the cleaning my carpets received, however I was SHOCKED when I was made aware of the cost for the treatment for pet stains. I did not get this information until the technician was at my house, and the original cost was quoted at $100.00 per room shocked me. The price was cut to $100 for all 3 rooms, but that even seems excessive, especially not having been informed of this cost before the technician arrived.
Gets the carpet very clean!
great communications. Really clean carpet. Nice, professional employee. very clean carpet.
The technician was very knowledgeable and did an excellent job. Got the floor really clean.
Excellent service tech
No residue.
Professional workers.
iTS CLEAN AND QUICK
Effective product/service/cleaning
Professional serviceman
There are still some spots in my carpet that did not come out
chemical free
Offer more specials/discounts for the grout cleaning.
Also, find a way to get the hard-to-reach places along wall edges and in corners.
The carpet looks and feels great and so far the stains have not reappeared. The technicians were great and did a good job. Quick and efficient!
Product great and the young man that did the job was great.
They just seem to clean carpeting better than anyone else we've tried.
Love the results but areas were pretty wet still when the technician left. I am very satisfied with the work. Chris Rivas did a great job.
No chemicals, professional service people. Joseph was very thorough.
Provide the price per square foot to re-stretch carpet on first phone call. I was given the price once the tech was on site. I found it quite pricey, however, I had already moved things out of the rooms and wasn't in a position to deny your price. I would have been inconvenienced another day to get someone else out to do the work. Overall, the tech was very efficient and I am pleased with the job...just felt I overpaid for the stretching!
The carpet looks great and no chemicals used.
SOME HIGH TRAFFIC AREAS WEWE NOT CLEANED WELL. I CLEANED THEM MYSELF AFTER TECH LEFT.
Carpets seemed cleaner and plush than with other carpet cleaning companies.
On time
The Technician was friendly & informative. I will refer the company to my friends, family & clients. Thank you - my carpets look great! The stains came out and it quickly dryed.
Very professional people. Carpets very clean and fresh smelling.
The worker did a great job cleaning the carpet. The problem was he parked the truck in our driveway and it ran during the carpet cleaning. After he left I noticed a large oil stain where the truck was parked. We will use your service again but fix the oil leak or park on the street.
Thanks for coming back and touching up the areas on the tile that were missed-I really appreciate Zerorez making the extra effort to get it right and following up so quickly. The service was prompt, serviceman was friendly and efficient-He did an awesome job!
My husband said the tech did a great job.