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based on 85073 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I didn't look at my receipt until the technician had left but I was overcharged by $60. I had 4 rooms treated due to pet stains. I had a coupon for buy three rooms and get the fourth room free but that did not happen. The technician was very nice and professional. I think this was probably just a mistake.
I had the carpets cleaned shortly after moving in in April by another company. It doesn't even compare to the way my carpets look after Zerorez.
On time, professional people. Carpets look brand new when y'all are finished!
Great service! I'm very please with the carpet!
I love how clean everything is when you're done. The carpet looks new. I particularly enjoyed the technician we had this time.
no soap residue.....friendly workers
Your representitive was very professional and did the most through job that I've ever had done. NO ONE has ever cleaned my carpets this clean! Everyone noticed the difference! I'm telling all my friends! Thank you Zerorez!!! I'll only use you in the future.
Everyone I interacted with was professional and courteous. The overall service was great. It would be good to provide a price menu that provided flexibility.
Paul and Jeremy seemed to be knowledgeable about their work,and they were very friendly.
prompt, courteous and good service
The tile cleaning was amazing! The sample area that they cleaned to give me an idea of how it would look, was such a stark difference to the rest of the floor it was unbelievable. The floor looked 100% better when it was all finished. Brighter and cleaner.
I LIKE YOUR SERVICE AND ALWAYS RECOMMEND YOU
BUT...
Where is my Fuller's gift certificate please????????????????????????????
Great service & super clean
honesty
Great job
No residue left behind. Carpets feel clean after treatment.
I have used other companies that were able to eliminate stains that were much worse than the stains Zerorez was not able to remove.
I like the method of cleaning - safe for pets.
The spots were removed and the carpet feels soft and is clean.
That you stand behind your workand give good service. Also your phone personel are very curteous!
Crew was efficient and careful.
Clean with no soap, truck mount equipment and always in timr
Attention to details, honesty, punctuality, quality or work
Representative explained the process and was very helpful,efficient and cordial.
The fact that yoo only use steam no chemicals. Staff was extremely professional, efficient and did a great job.
You got nearly all of the pet stains out of the carpet and it looks like new!
your technician was less than pleasant. when someone hires you to clean their carpets - that means moving furniture and even putting the legs on plastic, etc..... he was in such a hurry and honestly my 14 year old vac's better than his effort. I had to physically move the furniture myself - he didn't lift one finger nor dust ruffle, etc. for the price of the service , i feel ripped off. Not to mention the fact that he had so much water on my tile floor that i slipped and fell and hurt my hip and knee. i still have stains on areas - i feel what you charge and what i received was not worth it at all. i have lived here 20+ years and have used several different companies, yet i tried you bc my neighbor referred you...your company flooded her upstairs.
I enjoyed how punctual and quick the employees were, as well as their willingness to give floor advise and demonstrate necessary products, free of charge. After I saw the demonstration, I was sold and purchased more knowing that it would make a difference.
I still have one dark spot on stairs that showed up after carpet dried. Other than that I like the concept of water and what the service man told us about carpet and soap.
The service men were very careful especially by my hardwood floors so no water would stay.

Thorough, quick, good value.....and we weren't pressured to switch to other products or services.