Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85073 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 23, 2013 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, quick, good value.....and we weren't pressured to switch to other products or services.

Report a concern   October 23, 2013 — Rated 7 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't look at my receipt until the technician had left but I was overcharged by $60. I had 4 rooms treated due to pet stains. I had a coupon for buy three rooms and get the fourth room free but that did not happen. The technician was very nice and professional. I think this was probably just a mistake.

Report a concern   October 23, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the carpets cleaned shortly after moving in in April by another company. It doesn't even compare to the way my carpets look after Zerorez.

Report a concern   October 23, 2013 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional people. Carpets look brand new when y'all are finished!

Report a concern   October 23, 2013 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! I'm very please with the carpet!

Report a concern   October 23, 2013 — Rated 10 out of 10 by M.K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean everything is when you're done. The carpet looks new. I particularly enjoyed the technician we had this time.

Report a concern   October 23, 2013 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap residue.....friendly workers

Report a concern   October 23, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representitive was very professional and did the most through job that I've ever had done. NO ONE has ever cleaned my carpets this clean! Everyone noticed the difference! I'm telling all my friends! Thank you Zerorez!!! I'll only use you in the future.

Report a concern   October 23, 2013 — Rated 8 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everyone I interacted with was professional and courteous. The overall service was great. It would be good to provide a price menu that provided flexibility.

Report a concern   October 23, 2013 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul and Jeremy seemed to be knowledgeable about their work,and they were very friendly.

Report a concern   October 23, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, courteous and good service

Report a concern   October 22, 2013 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was amazing! The sample area that they cleaned to give me an idea of how it would look, was such a stark difference to the rest of the floor it was unbelievable. The floor looked 100% better when it was all finished. Brighter and cleaner.

Report a concern   October 22, 2013 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I LIKE YOUR SERVICE AND ALWAYS RECOMMEND YOU
BUT...
Where is my Fuller's gift certificate please????????????????????????????

Report a concern   October 22, 2013 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service & super clean

Report a concern   October 22, 2013 — Rated 9 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

honesty

Report a concern   October 22, 2013 — Rated 10 out of 10 by P.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   October 22, 2013 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left behind. Carpets feel clean after treatment.

Report a concern   October 22, 2013 — Rated 5 out of 10 by L.A.B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used other companies that were able to eliminate stains that were much worse than the stains Zerorez was not able to remove.

Report a concern   October 22, 2013 — Rated 10 out of 10 by F.A.S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the method of cleaning - safe for pets.
The spots were removed and the carpet feels soft and is clean.

Report a concern   October 22, 2013 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you stand behind your workand give good service. Also your phone personel are very curteous!

Report a concern   October 22, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Crew was efficient and careful.

Report a concern   October 22, 2013 — Rated 10 out of 10 by Dean Vinyard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean with no soap, truck mount equipment and always in timr

Report a concern   October 22, 2013 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Attention to details, honesty, punctuality, quality or work

Report a concern   October 22, 2013 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representative explained the process and was very helpful,efficient and cordial.

Report a concern   October 22, 2013 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that yoo only use steam no chemicals. Staff was extremely professional, efficient and did a great job.

Report a concern   October 22, 2013 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got nearly all of the pet stains out of the carpet and it looks like new!

Report a concern   October 22, 2013 — Rated 1 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

your technician was less than pleasant. when someone hires you to clean their carpets - that means moving furniture and even putting the legs on plastic, etc..... he was in such a hurry and honestly my 14 year old vac's better than his effort. I had to physically move the furniture myself - he didn't lift one finger nor dust ruffle, etc. for the price of the service , i feel ripped off. Not to mention the fact that he had so much water on my tile floor that i slipped and fell and hurt my hip and knee. i still have stains on areas - i feel what you charge and what i received was not worth it at all. i have lived here 20+ years and have used several different companies, yet i tried you bc my neighbor referred you...your company flooded her upstairs.

Report a concern   October 22, 2013 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I enjoyed how punctual and quick the employees were, as well as their willingness to give floor advise and demonstrate necessary products, free of charge. After I saw the demonstration, I was sold and purchased more knowing that it would make a difference.

Report a concern   October 22, 2013 — Rated 8 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I still have one dark spot on stairs that showed up after carpet dried. Other than that I like the concept of water and what the service man told us about carpet and soap.

Report a concern   October 22, 2013 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men were very careful especially by my hardwood floors so no water would stay.


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