- Phone: (214) 372-5326
- Visit Website
based on 85473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals, great customer service and follow up. good results.
I like the fact there is no residue.
Great job, Great service
Your products are exceptional and service excellent. The technician was thorough, professional, knowledgeable and courteous.
Steam cleaning process and technician was very thorough, professional and careful not to scratch walls and furniture.
Take prepayments
Employee arrived on time and was very carefull not to bump walls and furnitire. Carpets look great.
I like the fact that carpet cleaning kills bacteria and sanitizes. My carpet feels squeaky clean! I always recommend Zerorez to my friends. Also, Joshua, who cleaned the carpet was personable and provided a lot of information on the cleaning.
Your servicemen and your products do exactly what you say they will. Everyone arrives on time, does their job and then leaves...........heaven!
The staff I spoke with were friendly, courteous and knowledgable, reasonable priced and on time.
it doesn't leave a residue so they don't get dirty as fast.
Technician did a very good job very professional
The carpet fluffing and cleaning was great and the technician was very friendly and knowledgeable.
Everything
My carpet looks the best it has looked in a long time!
offer package deals up front and not keep trying to push specials on customers
Your product is the best so far. I have had other carpet cleaners but you all are the best! My carpet never looked or smelled so good. Thanks
Very fact service and the product was able to remove the stain on my carpet. The representative was very friendly and even cleaned extra areas for free. Now that is great service!
It was done very quickly and the carpets look great.
Technician was very polite, helpful. He explained a lot of the process to me, showed me before and after photos.
The carpets are cleaner than with other companies I used. I really liked your employees who came to my home. They were considerate, polite and answered all my questions.
They were on time. I could add additional things to be cleaned and pricing was fair. Tech explained the process without taking too much time.
yes
I like the fact that you use a green product to clean. My carpet looks brand new.
the ten dollar bait and switch charge is a killer. if you want to charge $109 for four rooms, just say so. That's still not a bad price.
Also, there are some really stiff spots where there seems to be more than zero rez.
BUT I was very happy with the crew and Randy did a great job.
On time and excellent informative service.
No mention was made of the $10.00 fuel charge
No mention was made that hook out to house water -- I did not find out until end when I went outside. They assured me everything had been returned and gate closed. I walked out after they left and the gate was wide open with hose unrolled and dripping. This after I specifically asked and told they returned everything correctly.
there is a spot in high traffic area that I thought could have been addressed more aggresively and it was not. Currently I would not recommend or have them return because of above and especially all the "hype" on KVIL how great the service is and how clean the carpet would be. Also since the carpet has dried some of the spots they said were gone are not. Total dissatisfaction.
Pet friendly and thoroughly cleaned carpets without crunchy residue
technician was good. answered my questions and did a good job
Always great, courteous service. Carpets are extremely clean and even feel softer afterwards.