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based on 83428 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
good job, good technician
Friendly & honest service and good results.
The gentlemen were professional even when my neighbor gave them a hard time about parking.
not a lot of chemicals or strong smells
I was waiting to view the carpet after a couple of weeks because it always looks good until then. That is when the spots start showing up again. Although it has only been a week. I would like to say that the carpet still looks like new. The gentleman that did the carpet is very knowledgeable and very nice and I will ask for him next time. I would and have recommended Zerorez to several people.
I thought the service was a very reasonable price and the outcome was very satisfactory.
The carpets are very clean! technician was very helpful and knowledgeable.
Service was prompt, friendly, professional, and incredibly effective! My carpets haven't been this clean since they were new. They dried in about 3 hours, wth no chemical or detergent smell.
Was a through clean and Zerorez rep seemed to have a lot of knowledge of his field.
great product.. Chris our service tech. did an excellent job. he was very professional and made sure he walked us through the cleaning processes.. Very impressed.
The 2 1/2 hour arrival time for a business located less than 20 minutes away is absurd. If a company invests in bringing in one of it's employees on Overtime and they sit around waiting on you folks it's not a good investment.
good scheduling and clean very well pet stains.
There was alittle candle wax in the carpet, it didn't come out.
everything! my carpets look great! thanks!
Effective, affordable, and friendly service
Paid extra for stain remover and I feel the job did not come out well on the spots I took some peri oxide on some and they were coming out so I feel it was not worth th extra money
I have not received a receipt. I was told you would email me a receipt. Other than that, I am pleased so far. Please contact me in about 3 weeks to ask again. The young man who cleaned the carpet and upholstery did a very thorough and conscientious job.
The service was wonderful. The carpets look like new and our recliner looks fabulous.
(Which was done at no cost, by the way!)
Quick drying with no chemical smell. Carpet looks brand new!
I paid $60 extra to have a odor contol sprayed on a pet accident spot and was told the odor would not come back if I did that and that has not been the case, I can still smell the spot on the carpet. Same with some other spots in the bedroom not pet related and when the carpet dried they were still there. I thought Zerorez would be different from Stanley Steemer or the other carpet cleaners but it doesn't appear so.
I like the face that no chemicals are used. Carpet dried fairly quickly with no odor.
The product seems to be good. The carpet looks good and clean. The techician had an attitude of wanting to do whatever he could to satisify the requests made. The scheduling could use some improvement from my view. My time was tied up waiting for over 2hrs.
Friendliness of technician, speed of service and how nice carpet looked and felt afterward.
It's safe for pets, doesn't harm carpet and looks really clean afterwards!!!
Very professional and quick
Prompt service. Technition was very courtious and professional.
My husband and I didn't think we had a result we expected on pet stain and oder. We paid extra over $200 for it but didn't notice that much difference.
no residue and no carpet racking and very little dry time.
Fast, efficient, courteous, professional and the carpet was CLEAN.

The cost was much higher than expected. They did not get the stains out and are coming back to do a re-clean tomorrow.